Pathways Executive and Leadership Team

Joseph Cevette, the President & Chief Executive Officer at Pathways, directs the overarching strategic vision for all human service programs. Overseeing the expansion of Children and Family Services, the President & Chief Executive Officer ensures that organizational goals align with the mission of providing high-quality care across New York. This leadership role involves constant collaboration with the Board to secure resources for Educational Services and Residential Services. By optimizing program delivery, Joseph Cevette directly impacts the efficacy of community-based support systems. The President & Chief Executive Officer maintains rigorous standards for service quality, ensuring that every initiative meets the complex needs of the populations served. Through careful resource allocation and stakeholder engagement, the President & Chief Executive Officer drives the long-term sustainability of the organization, ultimately strengthening the impact of the entire service portfolio within the regional landscape.

Luis Martinez-Moure, the Co-Founder & Chief Executive Officer at Pathways, architects the foundational philosophy and long-term growth trajectory of the organization. Focusing on the evolution of Community-Based Services, the Co-Founder & Chief Executive Officer identifies emerging needs within the human services sector to adapt service models accordingly. This role requires deep engagement with external partners to broaden the reach of Home and Habilitation Services. By fostering a culture of innovation, Luis Martinez-Moure ensures that the organization remains responsive to shifting demographic requirements. The Co-Founder & Chief Executive Officer monitors the integration of new service methodologies, ensuring that the core mission remains central to every operational decision. Through strategic networking and advocacy, the Co-Founder & Chief Executive Officer secures the necessary support to maintain the organization's position as a leader in human services, consistently driving improvements in service accessibility and quality across all operational regions.

Shannon Matteson, the Chief Financial Officer at Pathways, manages the fiscal health and budgetary integrity of the entire organization. Overseeing the financial planning for Educational Services and Residential Services, the Chief Financial Officer ensures that every dollar supports the core mission of providing essential human services. This leadership role involves rigorous auditing, revenue cycle management, and the allocation of funds to maximize program impact. By implementing robust financial controls, Shannon Matteson mitigates risk and ensures compliance with all regulatory requirements. The Chief Financial Officer collaborates with other executive leaders to align fiscal strategies with the long-term growth objectives of the organization. Through precise forecasting and transparent reporting, the Chief Financial Officer provides the necessary data to support informed decision-making at the board level. Ultimately, the Chief Financial Officer secures the financial stability required to sustain the organization's diverse service offerings across the state.

Erin Warr, the Chief Operating Officer at Pathways, executes the daily operational strategies that keep human service programs running efficiently. Overseeing the logistics of Home and Habilitation Services, the Chief Operating Officer ensures that service delivery remains consistent and high-quality across all locations. This role involves streamlining internal processes, managing facility requirements, and coordinating between departments to eliminate bottlenecks in service provision. By optimizing operational workflows, Erin Warr directly improves the experience for clients and staff alike. The Chief Operating Officer monitors performance metrics to ensure that all programs meet established benchmarks for excellence. Through proactive management of day-to-day activities, the Chief Operating Officer supports the broader organizational goals of scalability and service reliability. Erin Warr maintains a focus on operational excellence, ensuring that the organization effectively meets the demands of the communities served while upholding the highest standards of care and professional conduct.

Krystal Kinney, the Chief Human Resources Officer at Pathways, directs the talent acquisition, retention, and professional development strategies for the entire workforce. Overseeing the recruitment of specialized staff for Children and Family Services, the Chief Human Resources Officer ensures that the organization attracts professionals dedicated to the mission of human services. This leadership role involves designing comprehensive training programs, managing employee relations, and fostering an inclusive workplace culture. By implementing effective performance management systems, Krystal Kinney ensures that every team member contributes to the success of the organization's core programs. The Chief Human Resources Officer collaborates with department heads to identify staffing needs and address workforce challenges in a competitive market. Through strategic workforce planning, the Chief Human Resources Officer builds a resilient team capable of delivering high-quality care. Ultimately, the Chief Human Resources Officer drives organizational success by prioritizing the well-being and professional growth of the staff.