Palmetto Goodwill Executive and Leadership Team

September, 2026

Leadership Overview

Palmetto Goodwill has 4 executives leading key functions including strategy, operations, financial management, and human resources.

Committed to community empowerment, Palmetto Goodwill drives equitable access to training and employment services across South Carolina to strengthen families and reduce regional unemployment through sustainable business solutions.

Leadership Roles at Palmetto Goodwill

  • President & Chief Executive Officer - Brian Itzkowitz
  • Chief Financial Officer - Jacqueline Draws
  • Chief Operating Officer - Charles Hudson
  • Chief People Officer - Pamela R
  • Brian Itzkowitz - President & Chief Executive Officer

    Brian Itzkowitz, the President & Chief Executive Officer at Palmetto Goodwill, directs the overarching strategic vision for the organization. This leadership role involves aligning nonprofit objectives with the mission of providing equitable access to training and employment services across 18 counties. Brian Itzkowitz architects long-term growth initiatives while overseeing the integration of retail operations with community-based programs. By fostering partnerships with regional stakeholders, the President & Chief Executive Officer ensures the organization maintains a robust impact on local workforce development. The President & Chief Executive Officer monitors the efficacy of employment services, ensuring that every program supports individuals with disabilities effectively. Through consistent engagement with the Board, the President & Chief Executive Officer secures the resources necessary to expand service reach. This executive leadership maintains the organizational focus on reducing unemployment and strengthening families throughout the lower South Carolina region.

    Jacqueline Draws - Chief Financial Officer

    Jacqueline Draws, the Chief Financial Officer at Palmetto Goodwill, governs the fiscal health and long-term financial sustainability of the nonprofit. This role involves managing complex budgets, overseeing grant compliance, and ensuring the transparent allocation of funds across all training and employment programs. Jacqueline Draws architects financial strategies that support the expansion of services throughout lower South Carolina. By analyzing revenue streams from retail operations, the Chief Financial Officer provides the data-driven insights necessary for strategic decision-making. The Chief Financial Officer maintains rigorous internal controls to protect the integrity of charitable donations and government funding. Through collaboration with the executive team, the Chief Financial Officer ensures that financial resources directly fuel the mission of empowering individuals with disabilities. This leadership role secures the fiscal foundation required to sustain community impact and drive organizational growth in a competitive nonprofit landscape.

    Charles Hudson - Chief Operating Officer

    Charles Hudson, the Chief Operating Officer at Palmetto Goodwill, manages the daily execution of retail operations and service delivery across the 18-county service area. This role involves optimizing the supply chain for donated goods to maximize revenue for mission-critical programs. Charles Hudson coordinates with department heads to streamline internal processes, ensuring that retail stores function as efficient engines for community funding. By overseeing the logistics of donation processing and store management, the Chief Operating Officer maintains high standards of operational excellence. The Chief Operating Officer drives initiatives that improve the customer experience while simultaneously supporting the employment training mission. Through rigorous performance tracking, the Chief Operating Officer identifies opportunities for scaling service delivery. This leadership position ensures that operational workflows remain aligned with the broader goal of providing accessible education and employment solutions to the diverse populations served by the organization.

    Pamela R - Chief People Officer

    Pamela R, the Chief People Officer at Palmetto Goodwill, directs the human capital strategy to support a diverse and mission-driven workforce. This role involves overseeing talent acquisition, employee development, and organizational culture initiatives that align with the nonprofit mission. Pamela R architects programs that foster professional growth for staff members, ensuring that the team remains equipped to provide high-quality training and employment services. By managing performance management systems, the Chief People Officer ensures that all personnel contribute effectively to the goal of reducing unemployment. The Chief People Officer facilitates internal communication and engagement strategies that strengthen the organizational commitment to community impact. Through the implementation of equitable hiring practices, the Chief People Officer builds a workforce capable of serving the unique needs of individuals across 18 counties. This leadership position ensures that the human resources function remains a primary driver of organizational success.

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    Frequently Asked Questions Regarding Palmetto Goodwill Top Executives and Leadership Team

    Who leads Palmetto Goodwill?
    Palmetto Goodwill is led by Brian Itzkowitz (President & Chief Executive Officer), along with executives such as Jacqueline Draws (Chief Financial Officer) and Charles Hudson (Chief Operating Officer).
    Who is part of Palmetto Goodwill’s executive team?
    The executive team of Palmetto Goodwill includes leaders such as Brian Itzkowitz (President & Chief Executive Officer), Jacqueline Draws (Chief Financial Officer), Charles Hudson (Chief Operating Officer) and other senior executives.
    How many executives does Palmetto Goodwill have?
    Palmetto Goodwill has 4 executives leading key business areas.
    What roles are included in Palmetto Goodwill’s leadership team?
    The leadership team of Palmetto Goodwill includes roles such as President & Chief Executive Officer, Chief Financial Officer, Chief Operating Officer, Chief People Officer.