Pacific Smiles Group Executive and Leadership Team

July, 2026

Leadership Overview

Pacific Smiles Group has 5 executives leading key functions including strategy, marketing, operations, information technology, and human resources.

Driven by a commitment to accessible dental care, Pacific Smiles Group operates a network of dental centers across Australia, providing comprehensive support to dentists and enhancing patient outcomes through a robust operational framework.

Leadership Roles at Pacific Smiles Group

  • Managing Director & Chief Executive Officer - Andrew Vidler
  • Chief Operating Officer - Lisa Skene
  • Chief Marketing Officer - Alice Telford
  • Chief Information Officer - Andy Luiskandl
  • Chief People Officer - Troy Wright
  • Andrew Vidler - Managing Director & Chief Executive Officer

    Andrew Vidler, the Managing Director & Chief Executive Officer at Pacific Smiles Group, directs overall corporate strategy and operational execution. Overseeing the company's expansion and market positioning, Vidler ensures alignment with the mission of providing accessible dental services. This leadership involves driving growth initiatives across the Australian Capital Territory, New South Wales, Victoria, and Queensland. By optimizing resource allocation and fostering key stakeholder relationships, Andrew Vidler strengthens the company's market presence. The Chief Executive Officer's purview extends to financial performance and long-term strategic planning, securing the organization's sustained success and impact within the Australian healthcare landscape.

    Lisa Skene - Chief Operating Officer

    Lisa Skene, the Chief Operating Officer at Pacific Smiles Group, manages the day-to-day operations of the dental center network. Overseeing facility management and service delivery, Skene ensures efficient and high-quality patient care across New South Wales, Victoria, and Queensland. This position involves optimizing operational workflows and supply chain logistics for dental materials and equipment. By implementing best practices in clinic administration, Lisa Skene enhances operational efficiency and patient satisfaction. The Chief Operating Officer's responsibilities include managing support staff and ensuring compliance with healthcare regulations. Skene's strategic oversight guarantees the seamless functioning of all dental facilities, directly supporting the company's mission.
    Lisa Skene

    Alice Telford - Chief Marketing Officer

    Alice Telford, the Chief Marketing Officer at Pacific Smiles Group, spearheads all brand development and customer engagement strategies. Overseeing marketing campaigns and digital presence, Telford ensures consistent brand messaging across all Pacific Smiles Dental Centres and nib Dental Care Centres. This role involves analyzing market trends and consumer behavior to drive patient acquisition and retention. By developing innovative outreach programs, Alice Telford enhances the visibility and accessibility of dental services. The Chief Marketing Officer's focus includes optimizing marketing spend and measuring campaign effectiveness to support business objectives. Telford's leadership ensures the company's value proposition resonates with target demographics throughout Australia.

    Andy Luiskandl - Chief Information Officer

    Andy Luiskandl, the Chief Information Officer at Pacific Smiles Group, directs the company's technology strategy and infrastructure. Overseeing all IT operations, Luiskandl ensures the secure and efficient management of digital systems supporting dental practices. This role involves implementing innovative technological solutions to enhance patient record management and operational workflows. By driving digital transformation initiatives, Andy Luiskandl improves data accessibility and system integration across all locations. The Chief Information Officer's focus includes cybersecurity, network performance, and the adoption of new technologies to support business growth. Luiskandl's leadership ensures Pacific Smiles Group maintains a competitive technological edge.

    Troy Wright - Chief People Officer

    Troy Wright, the Chief People Officer at Pacific Smiles Group, leads all human resources functions and talent management strategies. Overseeing recruitment, employee development, and organizational culture, Wright ensures a skilled and motivated workforce across the dental network. This position involves fostering a supportive work environment that attracts and retains top dental professionals and support staff. By implementing effective HR policies and programs, Troy Wright enhances employee engagement and operational continuity. The Chief People Officer's responsibilities include managing compensation, benefits, and compliance with labor laws. Wright's strategic direction strengthens the company's human capital, a critical asset for service delivery.

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    Frequently Asked Questions Regarding Pacific Smiles Group Top Executives and Leadership Team

    Who leads Pacific Smiles Group?
    Pacific Smiles Group is led by Andrew Vidler (Managing Director & Chief Executive Officer), along with executives such as Lisa Skene (Chief Operating Officer) and Alice Telford (Chief Marketing Officer).
    Who is part of Pacific Smiles Group’s executive team?
    The executive team of Pacific Smiles Group includes leaders such as Andrew Vidler (Managing Director & Chief Executive Officer), Lisa Skene (Chief Operating Officer), Alice Telford (Chief Marketing Officer) and other senior executives.
    How many executives does Pacific Smiles Group have?
    Pacific Smiles Group has 5 executives leading key business areas.
    What roles are included in Pacific Smiles Group’s leadership team?
    The leadership team of Pacific Smiles Group includes roles such as Managing Director & Chief Executive Officer, Chief Operating Officer, Chief Marketing Officer, Chief Information Officer, Chief People Officer.