Pacific Smiles Group Executive and Leadership Team

Andrew Vidler, the Managing Director & Chief Executive Officer at Pacific Smiles Group, directs the overarching corporate strategy and long-term growth initiatives. Overseeing the expansion of dental facilities across the Australian Capital Territory, New South Wales, Victoria, and Queensland, Vidler ensures alignment between clinical service delivery and shareholder value. This leadership role involves constant engagement with the Board to refine business models and optimize the network of dental centers. By prioritizing sustainable growth and operational efficiency, the Managing Director & Chief Executive Officer maintains the competitive market position of the organization. Andrew Vidler also monitors industry trends to adapt service offerings, ensuring the company remains a leader in providing fully equipped facilities for dental practitioners. Through rigorous oversight of financial performance and strategic partnerships, Vidler secures the stability and future trajectory of the entire dental network.

Lisa Skene, the Chief Operating Officer at Pacific Smiles Group, manages the daily operational workflows across all dental centers. Focusing on the seamless integration of support staff, materials, and administrative services, Skene optimizes the facility management processes that empower dentists to provide high-quality care. The Chief Operating Officer drives regional operational consistency throughout the Australian market, ensuring that every center meets strict quality standards. By streamlining supply chain logistics and administrative support, Skene enhances the efficiency of the entire network. Lisa Skene also collaborates with other C-suite leaders to implement scalable systems that support rapid growth. This role requires constant monitoring of facility performance metrics to identify areas for improvement. Through the diligent application of operational best practices, the Chief Operating Officer ensures that the infrastructure remains robust, reliable, and fully capable of meeting the evolving needs of dental practitioners and patients alike.

Alice Telford, the Chief Marketing Officer at Pacific Smiles Group, architects the brand strategy and patient acquisition programs across the national network. Overseeing digital campaigns and local area marketing initiatives, Telford ensures that the value proposition of the dental centers reaches target demographics in New South Wales, Queensland, and beyond. The Chief Marketing Officer drives brand awareness by highlighting the convenience and quality of the facilities provided to dentists. By analyzing patient behavior and market trends, Telford refines communication strategies to increase center utilization. This leadership role involves close coordination with operational teams to ensure marketing efforts align with regional capacity. Alice Telford also manages the public image of the organization, fostering trust within the communities served. Through the strategic deployment of marketing resources, the Chief Marketing Officer directly impacts patient volume and strengthens the market presence of the company in a highly competitive healthcare landscape.

Robert Lister, the Chief Information Officer at Pacific Smiles Group, directs the digital transformation and technological infrastructure of the organization. Overseeing the implementation of secure patient management systems and administrative software, Lister ensures that all dental centers operate with maximum efficiency and data integrity. The Chief Information Officer architects scalable cloud solutions that support the administrative needs of dentists across the Australian network. By integrating advanced diagnostic tools and digital record-keeping, Lister enhances the clinical support capabilities of the company. This role involves constant collaboration with the executive team to align technology investments with long-term business goals. Robert Lister also manages cybersecurity protocols to protect sensitive patient information across all regional operations. Through the continuous improvement of the digital ecosystem, the Chief Information Officer provides the essential technical foundation required for the company to maintain its status as a premier provider of dental facility services.

Troy Wright, the Chief People Officer at Pacific Smiles Group, leads the human resources strategy and talent management initiatives. Overseeing recruitment, professional development, and workplace culture, Wright ensures that the organization attracts and retains top-tier support staff and administrative professionals. The Chief People Officer drives programs that foster employee engagement and align the workforce with the mission of providing exceptional dental support services. By implementing comprehensive training frameworks, Wright empowers staff to deliver consistent, high-quality assistance to dentists across the national network. This leadership role involves managing complex organizational structures and ensuring compliance with labor regulations across multiple states. Troy Wright also collaborates with the executive team to build a resilient corporate culture that supports long-term growth. Through the strategic management of human capital, the Chief People Officer ensures that the company maintains a skilled, motivated, and efficient team capable of meeting the demands of a growing dental business.