Oregon Community Credit Union Executive and Leadership Team

Amanda Jones, the Chief Executive Officer at Oregon Community Credit Union, directs the overarching strategic vision and long-term institutional goals. Jones architects high-level policies that ensure financial health and member satisfaction across the entire organization. By aligning internal resources with broader market trends, the Chief Executive Officer maintains competitive positioning within the regional banking landscape. This leadership role involves constant collaboration with the Board to refine service delivery models and expand digital banking capabilities. Amanda Jones monitors performance metrics to guarantee operational excellence and regulatory compliance. Through rigorous oversight of organizational culture, the Chief Executive Officer drives employee engagement and service quality. Ultimately, Jones secures the future of the credit union by balancing prudent risk management with innovative product development, ensuring that the institution remains a pillar of financial support for the diverse communities served throughout the Pacific Northwest.

Gregory Schumacher, the President & Chief Executive Officer at Oregon Community Credit Union, executes the primary business strategy and manages high-level stakeholder relationships. Schumacher oversees the integration of complex financial services to enhance member value and institutional growth. As the President & Chief Executive Officer, Schumacher drives the expansion of lending portfolios and deposit products to meet evolving consumer demands. This role requires constant interaction with executive leadership to synchronize departmental objectives with the core mission of the credit union. Gregory Schumacher monitors regional economic shifts to adjust operational tactics, ensuring resilience in volatile market conditions. By prioritizing technological advancement and infrastructure upgrades, the President & Chief Executive Officer optimizes service delivery channels. Through disciplined capital allocation and strategic planning, Schumacher strengthens the balance sheet, providing a stable foundation for long-term success and continued community investment across the entire operational footprint.

Dave Schiffer, the Chief Financial Officer at Oregon Community Credit Union, manages the fiscal health and capital structure of the organization. Schiffer directs all accounting, financial reporting, and treasury functions to ensure absolute accuracy and regulatory adherence. As the Chief Financial Officer, Schiffer architects robust financial models that support strategic decision-making and long-term investment planning. This role involves constant coordination with the executive team to evaluate the profitability of new banking products and service expansions. Dave Schiffer monitors liquidity ratios and interest rate risks to protect the credit union against market fluctuations. By implementing advanced analytical tools, the Chief Financial Officer improves operational efficiency and cost management across all departments. Through meticulous oversight of the budget and financial forecasting, Schiffer provides the necessary data to drive sustainable growth, ensuring that the institution maintains a strong financial position while serving the diverse needs of the membership base.

Tracey Keffer, the Chief Operating Officer at Oregon Community Credit Union, manages the daily execution of internal processes and service delivery systems. Keffer directs the administrative functions and branch operations to ensure seamless member experiences across all physical and digital touchpoints. As the Chief Operating Officer, Keffer architects scalable workflows that enhance productivity and reduce operational friction. This role involves constant collaboration with department heads to streamline loan processing and account management procedures. Tracey Keffer monitors service quality metrics to identify areas for improvement and innovation within the banking environment. By optimizing resource allocation and staff training programs, the Chief Operating Officer drives operational excellence and consistency. Through the implementation of efficient management systems, Keffer supports the broader organizational goals, ensuring that the credit union maintains high standards of service while scaling operations to meet the growing demands of the membership throughout the region.

Brian Alfano, the Chief Operations Officer & Chief Operating Officer at Oregon Community Credit Union, directs the technical infrastructure and back-office systems that support core banking functions. Alfano architects secure and efficient digital platforms to facilitate smooth transaction processing and data management. As the Chief Operations Officer & Chief Operating Officer, Alfano drives the integration of new financial technologies to modernize the member experience. This role involves constant coordination with IT and security teams to mitigate operational risks and ensure system uptime. Brian Alfano monitors performance benchmarks for all backend processes to identify bottlenecks and implement corrective measures. By overseeing the implementation of automated systems, the Chief Operations Officer & Chief Operating Officer improves speed and accuracy in service delivery. Through rigorous management of operational assets, Alfano ensures that the credit union maintains a robust and reliable technological foundation for all financial activities.

Sonya Ballenger, the President at Oregon Community Credit Union, directs the tactical implementation of organizational policies and oversees key business units. Ballenger architects initiatives that foster member loyalty and drive the expansion of the credit union's service offerings. As the President, Ballenger drives the alignment of departmental goals with the overarching mission of providing accessible financial solutions. This role involves constant collaboration with the executive leadership team to evaluate performance and adjust strategies in response to changing market dynamics. Sonya Ballenger monitors the effectiveness of member service programs to ensure high levels of satisfaction and retention. By championing internal development and leadership growth, the President strengthens the organizational culture and operational capacity. Through active engagement with community stakeholders, Ballenger enhances the visibility and impact of the credit union, ensuring that the institution continues to deliver exceptional value to members while maintaining a focus on long-term sustainability.

Heather Billings, the Chief Marketing Officer at Oregon Community Credit Union, directs all brand strategy, member acquisition, and communication initiatives. Billings architects comprehensive marketing campaigns that highlight the unique value proposition of the credit union in a competitive financial landscape. As the Chief Marketing Officer, Billings drives engagement through targeted digital outreach and community-based promotional efforts. This role involves constant interaction with the product development team to ensure that marketing messages accurately reflect the benefits of new banking services. Heather Billings monitors market research and consumer behavior data to refine brand positioning and increase market share. By leveraging data-driven insights, the Chief Marketing Officer optimizes advertising spend and improves the effectiveness of member retention programs. Through strategic brand management, Billings strengthens the reputation of the institution, ensuring that the credit union remains the preferred financial partner for individuals and businesses across the entire service area.