One Call Executive and Leadership Team

July, 2026

Leadership Overview

One Call has 5 executives leading key functions including strategy, finance, information technology, legal, and operations.

Driven by a commitment to excellence, One Call is dedicated to revolutionizing ancillary services care coordination within the workers' compensation industry, fostering efficiency and optimal patient outcomes through integrated technology and expert management.

Leadership Roles at One Call

  • Chief Executive Officer - Kent Spafford
  • Chief Financial Officer - Michele Haas
  • President - Robert Cook
  • Chief Information Officer - Matthew Lynch
  • Chief Legal Officer - Steven Davis
  • Kent Spafford - Chief Executive Officer

    Kent Spafford, the Chief Executive Officer at One Call, directs the overarching corporate strategy and operational vision. Spafford guides the company's expansion and market positioning within the ancillary services care coordination sector. Overseeing all executive functions, the Chief Executive Officer ensures alignment with the company's founding mission of efficiency and optimal patient outcomes. This leadership role involves fostering innovation and driving growth across all business units. By championing strategic initiatives, Kent Spafford directly impacts the company's competitive advantage and long-term financial health. Ultimately, Spafford secures One Call's leadership in the workers' compensation industry.

    Michele Haas - Chief Financial Officer

    Michele Haas, the Chief Financial Officer at One Call, manages all fiscal operations and financial planning. Haas oversees budgeting, forecasting, and financial reporting, ensuring robust fiscal health for the organization. Directing the finance department, the Chief Financial Officer provides critical insights into profitability and resource allocation. This leadership position involves managing investments and optimizing financial strategies to support One Call's growth objectives. By meticulously analyzing financial data, Michele Haas ensures compliance with regulatory requirements and enhances shareholder value. Ultimately, Haas safeguards the company's financial stability and drives sustainable economic performance.

    Robert Cook - President

    Robert Cook, the President at One Call, drives operational excellence and strategic execution across the organization. Cook oversees day-to-day business activities, ensuring efficient service delivery and client satisfaction. Leading the operational divisions, the President implements strategies that enhance the company's market presence and service capabilities. This key role involves fostering cross-departmental collaboration and optimizing workflows to achieve business objectives. By focusing on operational efficiency, Robert Cook directly contributes to One Call's reputation as a leader in ancillary services care coordination. Ultimately, Cook ensures the seamless execution of the company's mission and strategic goals.

    Matthew Lynch - Chief Information Officer

    Matthew Lynch, the Chief Information Officer at One Call, architects the company's technology infrastructure and digital transformation initiatives. Lynch oversees the development and implementation of all IT systems, ensuring seamless integration and data security. Leading the information technology division, the Chief Information Officer drives innovation in software solutions that enhance care coordination. This critical role involves managing cybersecurity protocols and optimizing technological resources to support operational efficiency. By leveraging advanced technology, Matthew Lynch ensures One Call maintains a competitive edge in the ancillary services market. Ultimately, Lynch empowers the organization with robust digital capabilities.
    Steven Davis, the Chief Legal Officer at One Call, provides strategic legal counsel and oversees all compliance matters. Davis manages the legal department, ensuring adherence to industry regulations and corporate governance standards. Directing legal affairs, the Chief Legal Officer safeguards the company's interests and mitigates potential risks. This executive function involves advising on contracts, litigation, and policy development to support One Call's operational framework. By ensuring legal integrity, Steven Davis upholds the company's commitment to ethical business practices. Ultimately, Davis provides essential legal guidance that supports robust business operations and protects corporate assets.
    Steven Davis

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    Frequently Asked Questions Regarding One Call Top Executives and Leadership Team

    Who leads One Call?
    One Call is led by Kent Spafford (Chief Executive Officer), along with executives such as Michele Haas (Chief Financial Officer) and Robert Cook (President).
    Who is part of One Call’s executive team?
    The executive team of One Call includes leaders such as Kent Spafford (Chief Executive Officer), Michele Haas (Chief Financial Officer), Robert Cook (President) and other senior executives.
    How many executives does One Call have?
    One Call has 5 executives leading key business areas.
    What roles are included in One Call’s leadership team?
    The leadership team of One Call includes roles such as Chief Executive Officer, Chief Financial Officer, President, Chief Information Officer, Chief Legal Officer.