Nusenda Credit Union Executive and Leadership Team

Joe Christian, the President & Chief Executive Officer at Nusenda Credit Union, directs the overarching strategic vision and long-term growth initiatives for the organization. Christian oversees the alignment of member services with the core mission of providing accessible financial products across the New Mexico region. By coordinating with the Board of Directors, the President & Chief Executive Officer ensures the credit union maintains robust capital reserves and operational excellence. This leadership role involves navigating complex regulatory environments while expanding the reach of digital banking platforms. Joe Christian drives the institutional commitment to community development, ensuring that every financial decision supports the broader economic health of the membership base. Through consistent focus on fiscal responsibility and member advocacy, the President & Chief Executive Officer maintains the competitive standing of the institution within the regional banking landscape.

Michelle Dearholt, the President & Chief Executive Officer at Nusenda Credit Union, manages the internal operational framework and organizational culture to optimize service delivery. Dearholt focuses on the integration of member-facing technologies and the refinement of branch-based service models to enhance the overall customer experience. The President & Chief Executive Officer monitors performance metrics across all departments to ensure operational efficiency and adherence to the credit union's mission. By fostering cross-departmental collaboration, the President & Chief Executive Officer streamlines workflows and improves service speed for members throughout the state. Michelle Dearholt drives the implementation of innovative banking solutions that address the evolving needs of the local population. Through rigorous oversight of daily operations, the President & Chief Executive Officer secures the operational stability and service quality that define the reputation of the credit union.

Adam Heying, the Chief Financial Officer at Nusenda Credit Union, manages the fiscal health and capital allocation strategies of the organization. Heying oversees the development of financial forecasting models and risk management frameworks to ensure long-term sustainability. The Chief Financial Officer directs the treasury functions and investment portfolios, balancing liquidity requirements with the need for competitive member interest rates. By analyzing market trends and economic indicators, Adam Heying provides the strategic insights necessary for the executive team to make informed decisions regarding expansion and product development. This leadership role involves maintaining strict compliance with federal banking regulations and reporting standards. Through the precise management of assets and liabilities, the Chief Financial Officer supports the credit union's ability to provide affordable financial services to the community while maintaining a strong balance sheet for future growth.

Shawn Ollis, the Market President at Nusenda Credit Union, directs regional operations and community outreach efforts to expand the credit union's footprint. Ollis oversees the performance of local branches and ensures that service delivery remains consistent with the organization's mission. The Market President manages relationships with local business leaders and community organizations to drive growth and increase brand awareness in key geographic areas. By identifying regional market opportunities, Shawn Ollis coordinates the deployment of resources to meet the specific financial needs of local populations. This leadership role involves mentoring branch managers and ensuring that regional teams are equipped to provide high-quality member support. Through the active management of regional market dynamics, the Market President contributes to the overall expansion and success of the credit union across its diverse service territories.

Sarah Lopez, the Chief Marketing Officer at Nusenda Credit Union, directs the brand strategy and member acquisition efforts across all regional markets. Lopez oversees the development of integrated marketing campaigns that highlight the credit union's commitment to community-focused financial services. The Chief Marketing Officer manages the digital presence and public relations initiatives to ensure consistent messaging and brand loyalty. By analyzing member demographics and behavioral data, Sarah Lopez optimizes outreach strategies to increase market penetration and product adoption. This leadership role involves collaborating with product teams to launch new financial offerings that resonate with the diverse needs of the membership. Through the strategic deployment of advertising and community engagement programs, the Chief Marketing Officer drives the growth of the member base and strengthens the overall market position of the organization within the competitive financial sector.

Kevin Murphy, the Executive Vice President & Chief Information Officer at Nusenda Credit Union, architects the digital infrastructure and cybersecurity frameworks necessary for modern banking. Murphy oversees the implementation of scalable cloud solutions and secure data management systems to protect member information. The Executive Vice President & Chief Information Officer directs the IT department in maintaining high availability for online and mobile banking platforms. By integrating advanced financial technologies, Kevin Murphy ensures the credit union remains at the forefront of digital service delivery. This leadership role involves coordinating with other executives to align technology investments with the broader strategic goals of the organization. Through the continuous modernization of technical systems, the Executive Vice President & Chief Information Officer supports the operational efficiency and security required to serve members effectively in an increasingly digital financial environment.

Shane Myers, the Chief People Officer at Nusenda Credit Officer at Nusenda Credit Union, directs the human capital strategy and organizational development initiatives. Myers oversees talent acquisition, employee engagement, and professional development programs designed to foster a high-performance culture. The Chief People Officer manages the alignment of workforce capabilities with the evolving needs of the credit union's member-focused business model. By implementing comprehensive compensation and benefits structures, Shane Myers ensures the organization attracts and retains top-tier talent within the financial industry. This leadership role involves promoting diversity, equity, and inclusion across all levels of the workforce to reflect the communities served. Through the cultivation of a supportive and productive work environment, the Chief People Officer drives the internal excellence required to deliver superior service to members and maintain the credit union's reputation as an employer of choice.

Michael Buehler, the Executive Vice President & Chief Administrative Officer at Nusenda Credit Union, directs the internal administrative functions and corporate governance processes. Buehler oversees the legal, compliance, and facilities management departments to ensure the organization operates within regulatory requirements and maintains efficient physical infrastructure. The Executive Vice President & Chief Administrative Officer coordinates with the Board of Directors to facilitate effective governance and policy implementation. By streamlining administrative workflows, Michael Buehler supports the operational agility of the credit union. This leadership role involves managing corporate risk and ensuring that all internal processes align with the strategic objectives of the executive team. Through the rigorous oversight of administrative operations, the Executive Vice President & Chief Administrative Officer provides the foundational support necessary for the credit union to deliver reliable and compliant financial services to its members.