NSW Ombudsman Executive and Leadership Team

Chris Clayton, the Chief Operating Officer at NSW Ombudsman, directs the operational framework supporting the agency's mission to address performance issues within NSW agencies. Clayton oversees the internal processes that facilitate the handling of public complaints and internal reports, ensuring efficient resolution pathways. This leadership role involves optimizing the operational efficiency of the agency's scrutiny functions, including investigations and service delivery reviews. By managing resource allocation and workflow, Chris Clayton ensures that the agency effectively identifies and addresses problems within government systems. The Chief Operating Officer's focus remains on enhancing the agency's capacity to respond to systemic issues and uphold public trust through robust operational management.

Josh Faulkner, the A and Chief Operating Officer at NSW Ombudsman, spearheads administrative functions and operational execution critical to the agency's mandate. Faulkner manages the day-to-day administrative operations that support the Ombudsman's work in addressing agency performance issues. This leadership position involves overseeing the systems and processes that facilitate the intake and analysis of public complaints and internal reports. Josh Faulkner ensures that the operational aspects of the agency's scrutiny work, including investigations and service delivery reviews, are conducted with maximum efficiency. By coordinating administrative resources, Faulkner directly contributes to the agency's ability to effectively identify and resolve problems within NSW government agencies. The A and Chief Operating Officer's role is vital for maintaining the smooth functioning of the organization.

Leonie Muldoon, the Director and Ag Chief Operating Officer at NSW Ombudsman, drives strategic operational initiatives and oversees key administrative functions. Muldoon directs the implementation of operational strategies designed to enhance the agency's effectiveness in addressing performance issues within NSW agencies. This role involves managing critical administrative processes that support the Ombudsman's mandate, including the handling of public complaints and internal agency matters. Leonie Muldoon ensures that the agency's operational capacity for scrutinizing systems and overseeing investigations is consistently optimized. By leading these critical functions, Muldoon contributes significantly to the agency's ability to identify and resolve systemic problems. The Director and Ag Chief Operating Officer's oversight is fundamental to the agency's ongoing success and public trust.

Anupam Das, the Chief Information Officer at NSW Ombudsman, architects the technology strategy that underpins the agency's operational capabilities. Das manages the information systems essential for processing public complaints, scrutinizing agency performance, and overseeing investigations. This role involves ensuring the security, integrity, and accessibility of data critical to the Ombudsman's work. Anupam Das drives the implementation of technological solutions that enhance the agency's ability to review service delivery and identify systemic problems. By leading the IT department, Das ensures that the agency's digital infrastructure supports its mandate effectively, facilitating efficient problem-solving and reporting. The Chief Information Officer's efforts are central to maintaining the agency's technological advantage in addressing complex performance issues.