Northside Hospital Executive and Leadership Team

Deidre Dixon, the Chief Executive Officer (Atlanta) at Northside Hospital, leads the strategic direction and market positioning of the Atlanta-based facilities. By fostering relationships with community stakeholders and medical partners, the Chief Executive Officer (Atlanta) drives the growth of the hospital system within the competitive Georgia health care landscape. This role involves setting the vision for patient care excellence and ensuring that the Atlanta division remains a top provider of cancer care and surgical services. Deidre Dixon oversees the executive team to ensure that all clinical and administrative functions align with the mission of the organization. This leadership role requires constant engagement with the board to report on performance metrics and strategic progress. Through the promotion of innovation and service quality, the Chief Executive Officer (Atlanta) strengthens the market presence of the hospital. By championing the needs of patients and staff, the Chief Executive Officer (Atlanta) ensures that the Atlanta division continues to lead the U.S. in newborn deliveries and specialized medical care.

Shannon Banna, the Vice President, Finance & Chief Financial Officer at Northside Hospital, manages the fiscal health and long-term financial strategy of the organization. Overseeing capital investments and budgetary planning, the Vice President, Finance & Chief Financial Officer ensures that the health care system maintains the resources required to support its five acute-care hospitals and 250 outpatient locations. This role involves analyzing revenue streams from diverse medical services, including oncology and cardiovascular care, to ensure sustainable growth. Shannon Banna directs financial reporting and risk management initiatives to protect the assets of the organization. By collaborating with the executive team, the Vice President, Finance & Chief Financial Officer aligns financial goals with the broader mission of providing high-quality patient care. This leadership role requires constant monitoring of market trends to optimize the financial performance of the system. Through prudent fiscal management, the Vice President, Finance & Chief Financial Officer secures the economic foundation necessary for continued innovation and expansion across the state.

Amy Fischer, the Chief Operating Officer at Northside Hospital, directs the daily functions of the health care system with a focus on internal scaling and operational excellence. Overseeing the integration of the five acute-care hospitals, the Chief Operating Officer ensures that facility management remains consistent with the high standards of the organization. This role involves optimizing the performance of the 250 outpatient locations to maximize patient access across the state. Amy Fischer manages the logistical requirements of the system, ensuring that medical teams possess the necessary resources to provide top-tier cancer care and cardiovascular services. By refining internal processes, the Chief Operating Officer drives efficiency and reduces operational costs. This leadership role requires constant interaction with department heads to maintain alignment with corporate goals. Through the implementation of scalable infrastructure, the Chief Operating Officer supports the long-term growth of the health care system while maintaining a focus on patient safety and service quality.

Emily Mills, the Chief Operating Officer & Vice President, Northside & of Clinical Operations (Atlanta) at Northside Hospital, manages the supply chain logistics and clinical service delivery within the Atlanta market. Focusing on the technical aspects of surgical services and sports medicine, the Chief Operating Officer & Vice President, Northside & of Clinical Operations (Atlanta) ensures that medical equipment and staffing levels meet the high demand of the region. This role involves coordinating with clinical teams to improve patient throughput and surgical outcomes. Emily Mills oversees the operational health of the Atlanta-based facilities, ensuring that every unit functions at peak capacity. By analyzing clinical data, the Chief Operating Officer & Vice President, Northside & of Clinical Operations (Atlanta) identifies opportunities for process improvement and service expansion. This leadership role requires deep collaboration with medical directors to maintain the reputation of the hospital as a leader in surgical care. Through precise management of clinical resources, the Chief Operating Officer & Vice President, Northside & of Clinical Operations (Atlanta) secures the operational success of the Atlanta division.

Michaelle Arkin, the President Elect at Northside Hospital, prepares for the transition into the top leadership role by evaluating current strategic initiatives and identifying future growth opportunities. By engaging with the executive team and the board, the President Elect gains a comprehensive understanding of the operational complexities inherent in managing five acute-care hospitals and a vast outpatient network. This role involves assessing the impact of current medical services, such as cardiovascular and surgical care, on the overall health of the Georgia population. Michaelle Arkin participates in high-level decision-making processes to ensure continuity and stability for the organization. The President Elect monitors industry trends to anticipate shifts in the health care market and prepares the system for future challenges. By fostering collaboration across all departments, the President Elect builds the relationships necessary for effective future leadership. Through this period of preparation, the President Elect ensures that the transition will support the long-term mission of providing exceptional patient care and maintaining the status of the hospital as a leading health care provider.

Willis Lanier, the Chief of Staff at Northside Hospital, coordinates administrative workflows across the entire health care system. By aligning departmental objectives with the broader mission of the organization, the Chief of Staff ensures seamless communication between the executive leadership team and the board. This role involves managing complex internal projects that support the five acute-care hospitals and the extensive network of outpatient locations. Willis Lanier monitors operational efficiency to maintain high standards of patient care throughout the Georgia region. Through rigorous oversight of organizational processes, the Chief of Staff facilitates the rapid implementation of strategic initiatives. This leadership position requires constant collaboration with clinical directors to optimize resource allocation. By streamlining internal governance, the Chief of Staff directly contributes to the stability and growth of the health care system, ensuring that all administrative functions support the primary goal of delivering superior medical outcomes for every patient.

Rochelle Phelps, the Chief Marketing Officer, Billing & Collection at Northside Hospital, manages the public image and the financial interface between the hospital and its patients. By directing brand strategy and patient communication, the Chief Marketing Officer, Billing & Collection ensures that the community understands the value of the services provided, including sports medicine and oncology. This role also involves overseeing the billing and collection processes to ensure transparency and efficiency for patients across the state. Rochelle Phelps integrates marketing insights with financial operations to improve the patient experience from the first point of contact to final settlement. By analyzing patient feedback and market data, the Chief Marketing Officer, Billing & Collection refines outreach efforts to increase awareness of the 250 outpatient locations. This leadership role requires constant collaboration with the finance and clinical teams to maintain a cohesive brand identity. Through strategic communication and process optimization, the Chief Marketing Officer, Billing & Collection supports the overall growth and reputation of the health care system.