Northside Hospital Executive and Leadership Team

Douglas Parker, the Chief Executive Officer at Northside Hospital, directs the overarching strategic vision for the entire health care system. Overseeing five acute-care hospitals and hundreds of outpatient locations, the Chief Executive Officer ensures alignment between clinical excellence and long-term organizational growth. This leadership role involves managing complex stakeholder relationships and driving expansion across the Georgia market. By prioritizing high-quality patient outcomes in newborn deliveries and cancer care, Douglas Parker maintains the reputation of the system as a premier provider. The Chief Executive Officer collaborates with the Board to secure financial stability and operational efficiency. Through rigorous oversight of system-wide initiatives, Parker fosters a culture of innovation and safety. This executive leadership ensures that the health care system remains at the forefront of medical advancements while addressing the evolving needs of the diverse communities served throughout the state.

Shannon Banna, the Vice President, Finance & Chief Financial Officer at Northside Hospital, directs the fiscal strategy and capital allocation for the entire health care system. Overseeing the financial health of the five acute-care hospitals and the extensive outpatient network, the Vice President, Finance & Chief Financial Officer ensures that resources are available to support clinical innovation and facility expansion. This role involves managing budgets, financial reporting, and long-term investment planning. Shannon Banna drives cost-efficiency initiatives to maintain the competitive position of the system in the Georgia market. By analyzing financial data, the Vice President, Finance & Chief Financial Officer provides the insights necessary for strategic decision-making by the executive team. Banna collaborates with department leaders to ensure fiscal responsibility while maintaining high standards of patient care. This leadership role secures the financial foundation required to sustain the mission of providing world-class medical services.

Amy Fischer, the Chief Operating Officer at Northside Hospital, manages the internal infrastructure and daily operational logistics of the health care system. Overseeing the integration of clinical services across the five acute-care hospitals, the Chief Operating Officer ensures that patient care delivery remains seamless and efficient. This role involves optimizing resource allocation to support the high volume of newborn deliveries and surgical procedures. Amy Fischer drives initiatives to improve facility performance and patient throughput in outpatient locations. By standardizing operational protocols, the Chief Operating Officer enhances the quality of care provided to the Georgia community. Fischer collaborates with department heads to implement technology solutions that streamline medical workflows. This leadership role focuses on maintaining high standards of safety and service excellence. Through continuous process improvement, Amy Fischer ensures that the operational framework supports the long-term growth and clinical success of the entire health care system.

Emily Mills, the Chief Operating Officer & Vice President, Northside & of Clinical Operations (Atlanta) at Northside Hospital, directs clinical service lines and operational performance within the Atlanta market. Overseeing the delivery of specialized care, the Chief Operating Officer & Vice President, Northside & of Clinical Operations (Atlanta) ensures that surgical and cardiovascular services meet rigorous quality benchmarks. This role involves managing clinical staff and optimizing patient care pathways to improve health outcomes. Emily Mills coordinates with medical directors to implement evidence-based practices across the facility. By focusing on the specific needs of the Atlanta patient population, the Chief Operating Officer & Vice President, Northside & of Clinical Operations (Atlanta) drives regional growth and service expansion. Mills monitors clinical metrics to ensure compliance with safety standards. This leadership role requires deep engagement with frontline medical teams to foster a culture of excellence and patient-centered care throughout the metropolitan area.

Michaelle Arkin, the President Elect at Northside Hospital, prepares for the transition into executive leadership by evaluating current strategic initiatives and future growth opportunities. Overseeing the assessment of market trends, the President Elect ensures that the health care system remains prepared for upcoming challenges in the medical industry. This role involves engaging with various departments to understand the operational nuances of the five acute-care hospitals and outpatient locations. Michaelle Arkin contributes to the development of long-term goals that support the continued success of cancer care and surgical services. By participating in high-level planning sessions, the President Elect gains the perspective necessary to guide the organization toward future milestones. Arkin collaborates with the current executive team to ensure continuity and alignment with the core mission. This leadership role focuses on building the capacity to lead the system through future phases of development and service expansion.

Joseph Funk, the Chief of Staff at Northside Hospital, coordinates executive communications and facilitates high-level decision-making processes across the health care system. Managing the flow of information between the leadership team and clinical departments, the Chief of Staff ensures that strategic priorities receive immediate attention. This role involves streamlining administrative workflows to support the five acute-care hospitals and extensive outpatient network. Joseph Funk monitors the execution of corporate policies to maintain operational consistency. By bridging the gap between executive strategy and daily clinical operations, the Chief of Staff optimizes organizational performance. Funk facilitates cross-departmental collaboration to enhance the delivery of sports medicine and cardiovascular services. This position requires constant engagement with senior leadership to resolve complex challenges and drive efficiency. Through meticulous coordination, the Chief of Staff supports the mission of providing superior health care services to patients across the Georgia region.

Rochelle Phelps, the Chief Marketing Officer, Billing & Collection at Northside Hospital, manages the intersection of patient engagement and financial administrative processes. Overseeing the branding of health care services, the Chief Marketing Officer, Billing & Collection ensures that the public perception of the system aligns with the high quality of cancer care and sports medicine provided. This role involves developing communication strategies that simplify the patient experience regarding billing and collection procedures. Rochelle Phelps drives initiatives to improve transparency and patient satisfaction in financial interactions. By integrating marketing efforts with revenue cycle management, the Chief Marketing Officer, Billing & Collection supports the financial health of the organization. Phelps collaborates with finance teams to ensure that billing processes remain accessible and efficient for patients across the state. This leadership role focuses on building trust through clear communication and effective management of the patient financial journey.