NewRez Executive and Leadership Team

October, 2026

Leadership Overview

NewRez has 8 executives leading key functions including strategy, financial oversight, technology infrastructure, operational management, business support, and administrative governance.

Driven by a commitment to blending human expertise with advanced digital tools, NewRez delivers nationwide lending solutions that prioritize customer experience and operational excellence across the entire mortgage lifecycle.

Leadership Roles at NewRez

  • Chief Executive Officer - Arvind Jaiswal
  • Chief Financial Officer - Felicia Grumet
  • President - Baron Silverstein
  • President - William Dellal
  • Chief Information Officer - Brian Woodring
  • Chief Administrative Officer (CAO) - Gena Coursen
  • Vice President, Business Support - Holly Campion
  • Team Captain - Aaron Mitchell
  • Arvind Jaiswal - Chief Executive Officer

    Arvind Jaiswal, the Chief Executive Officer at NewRez, directs the overarching strategic vision and long-term growth trajectory for the nationwide lending platform. Jaiswal architects the integration of human-centric service models with proprietary technology to maintain a competitive edge in the mortgage industry. By aligning departmental goals with market demands, the Chief Executive Officer ensures consistent delivery of industry-leading financial products across all licensed states. This leadership role involves constant collaboration with the Board to optimize capital allocation and risk management frameworks. Arvind Jaiswal drives the expansion of market share through innovative product development and operational efficiency initiatives. Through rigorous oversight of corporate performance, the Chief Executive Officer maintains the stability of the organization while navigating complex regulatory environments. Ultimately, Jaiswal secures the firm's position as a premier provider of mortgage solutions by fostering a culture of excellence and continuous improvement.

    Felicia Grumet - Chief Financial Officer

    Felicia Grumet, the Chief Financial Officer at NewRez, manages the fiscal health and capital structure of the nationwide lending enterprise. Grumet oversees financial planning, reporting, and treasury operations to ensure liquidity and support sustainable growth. By analyzing market trends and economic indicators, the Chief Financial Officer provides critical insights that inform strategic decision-making across the organization. Felicia Grumet directs the budgeting process and monitors financial performance against key performance indicators to maintain profitability. This role requires close coordination with other C-suite leaders to align resource allocation with the company's broader mission of delivering unparalleled customer experiences. Through the implementation of robust financial controls and risk mitigation strategies, Grumet safeguards the firm's assets. Ultimately, the Chief Financial Officer drives long-term value creation by optimizing the balance sheet and ensuring the financial resilience of the company in a dynamic lending landscape.

    Baron Silverstein - President

    Baron Silverstein, the President at NewRez, manages the day-to-day operational execution and business development initiatives across the nationwide lending network. Silverstein directs the implementation of core lending strategies, focusing on the expansion of market reach and the optimization of loan origination processes. By overseeing the performance of regional sales and operations teams, the President ensures consistent service quality and adherence to corporate standards. Baron Silverstein collaborates with the executive team to refine product offerings and enhance the overall customer journey. This leadership role involves driving cross-functional alignment to achieve revenue targets and operational efficiency goals. Through the management of key partnerships and client relationships, the President strengthens the company's market position. Ultimately, Silverstein supports the firm's growth by fostering a high-performance culture and ensuring that operational workflows remain agile and responsive to the evolving needs of the mortgage market.

    William Dellal - President

    William Dellal, the President at NewRez, oversees the strategic management of specialized lending portfolios and institutional relationships. Dellal directs the optimization of secondary market activities and capital markets engagement to ensure the firm maintains a robust liquidity position. By focusing on the technical aspects of loan servicing and asset management, the President ensures that the company's financial products remain competitive and profitable. William Dellal coordinates with internal stakeholders to refine risk assessment models and improve the efficiency of the loan lifecycle. This leadership role involves managing complex financial instruments and ensuring compliance with industry regulations. Through the oversight of institutional partnerships, the President drives the diversification of funding sources and supports the firm's long-term stability. Ultimately, Dellal contributes to the company's mission by ensuring that the underlying financial architecture of the lending business remains sound, scalable, and aligned with broader corporate objectives.
    William Dellal

    Brian Woodring - Chief Information Officer

    Brian Woodring, the Chief Information Officer at NewRez, architects the digital infrastructure and technological roadmap that powers the company's nationwide lending operations. Woodring directs the development of proprietary software solutions designed to blend human interaction with automated efficiency, creating a seamless customer experience. By overseeing cybersecurity protocols and data management systems, the Chief Information Officer ensures the integrity and security of sensitive financial information. Brian Woodring manages the IT department to support scalable growth and rapid deployment of new lending products. This leadership role involves constant evaluation of emerging technologies to maintain a competitive advantage in the mortgage sector. Through the integration of advanced analytics and cloud-based platforms, Woodring drives operational efficiency across all business units. Ultimately, the Chief Information Officer supports the firm's mission by providing the robust technological foundation necessary for high-volume, high-quality mortgage processing.

    Gena Coursen - Chief Administrative Officer (CAO)

    Gena Coursen, the Chief Administrative Officer (CAO) at NewRez, directs the corporate governance, human resources, and administrative policies that define the company's internal culture. Coursen oversees the development of organizational structures that support the firm's nationwide lending operations and long-term strategic objectives. By managing talent acquisition, employee development, and corporate compliance programs, the Chief Administrative Officer (CAO) ensures that the workforce remains aligned with the company's mission. Gena Coursen coordinates with the executive team to implement policies that promote efficiency, transparency, and professional excellence. This leadership role involves overseeing the administrative systems that facilitate daily operations and ensure adherence to regulatory requirements. Through the management of corporate resources and internal communications, the Chief Administrative Officer (CAO) fosters a productive and inclusive work environment. Ultimately, Coursen supports the firm's growth by building the organizational capacity necessary to sustain high-level performance in the competitive mortgage industry.

    Holly Campion - Vice President, Business Support

    Holly Campion, the Vice President, Business Support at NewRez, directs the administrative and operational frameworks that enable seamless business continuity. Campion oversees the coordination of internal support services, ensuring that all departments have the resources necessary to execute their functions effectively. By managing cross-departmental communication and project management initiatives, the Vice President, Business Support drives organizational alignment and operational efficiency. Holly Campion monitors the effectiveness of support systems and implements improvements to streamline workflows across the nationwide lending network. This leadership role involves collaborating with other executives to address operational bottlenecks and enhance the overall productivity of the firm. Through the oversight of business support functions, the Vice President ensures that the company's infrastructure remains resilient and capable of supporting rapid growth. Ultimately, Campion supports the firm's mission by maintaining the operational stability required to deliver high-quality mortgage solutions.

    Aaron Mitchell - Team Captain

    Aaron Mitchell, the Team Captain at NewRez, directs the tactical execution of frontline lending initiatives and customer engagement strategies. Mitchell oversees the daily performance of specialized loan teams, ensuring that every interaction reflects the company's commitment to an unparalleled customer experience. By fostering a collaborative environment, the Team Captain drives team productivity and maintains high standards of service quality across the organization. Aaron Mitchell manages the implementation of new training programs and operational workflows to improve loan processing speed and accuracy. This leadership role involves mentoring staff and aligning individual contributions with the firm's broader strategic goals. Through the continuous monitoring of team metrics, the Team Captain identifies opportunities for process improvement and efficiency gains. Ultimately, Mitchell supports the company's mission by ensuring that the frontline workforce remains motivated, well-equipped, and focused on delivering exceptional value to every borrower.

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    Frequently Asked Questions Regarding NewRez Top Executives and Leadership Team

    Who leads NewRez?
    NewRez is led by Arvind Jaiswal (Chief Executive Officer), along with executives such as Felicia Grumet (Chief Financial Officer) and Baron Silverstein (President).
    Who is part of NewRez’s executive team?
    The executive team of NewRez includes leaders such as Arvind Jaiswal (Chief Executive Officer), Felicia Grumet (Chief Financial Officer), Baron Silverstein (President) and other senior executives.
    How many executives does NewRez have?
    NewRez has 8 executives leading key business areas.
    What roles are included in NewRez’s leadership team?
    The leadership team of NewRez includes roles such as Chief Executive Officer, Chief Financial Officer, President, President, Chief Information Officer.