Leadership Overview
NewRez has 9 executives leading key functions including strategy, financial oversight, technology infrastructure, operational management, and business support.
Focused on delivering a seamless mortgage experience, NewRez integrates advanced digital tools with personalized human guidance to provide nationwide lending solutions that empower homeowners across the United States.
Focused on delivering a seamless mortgage experience, NewRez integrates advanced digital tools with personalized human guidance to provide nationwide lending solutions that empower homeowners across the United States.
Leadership Roles at NewRez
Mark Lafrenais - Chief Executive Officer
Mark Lafrenais, the Chief Executive Officer at NewRez, directs the overarching strategic vision for this nationwide mortgage lender. By aligning corporate objectives with market demands, the Chief Executive Officer ensures the organization maintains a competitive edge in the finance sector. Mark Lafrenais architects high-level growth initiatives that blend human-centric service with modern technological advancements. This leadership role involves constant collaboration with the Board to optimize capital allocation and long-term stability. Overseeing the entire enterprise, the Chief Executive Officer drives operational excellence across all state-licensed lending activities. Through rigorous performance monitoring, the Chief Executive Officer secures the company's position as a leader in the mortgage industry. By fostering a culture of innovation, the Chief Executive Officer enables the firm to adapt to shifting economic landscapes while maintaining a commitment to an unparalleled customer experience.
Felicia Grumet - Chief Financial Officer
Felicia Grumet, the Chief Financial Officer at NewRez, manages the fiscal health and capital structure of this nationwide lending institution. The Chief Financial Officer oversees financial planning, reporting, and risk management to ensure sustainable growth. By analyzing market trends, Felicia Grumet directs the allocation of resources to support the company's diverse product offerings. This role requires close coordination with executive leadership to maintain liquidity and regulatory compliance across multiple states. The Chief Financial Officer monitors revenue streams and cost structures to maximize profitability while upholding the firm's commitment to customer-focused lending. Through precise financial modeling, the Chief Financial Officer provides the data necessary for strategic decision-making. By maintaining robust internal controls, the Chief Financial Officer safeguards the organization's assets and supports the long-term mission of providing accessible mortgage solutions to homeowners throughout the country.
Baron Silverstein - President
Baron Silverstein, the President at NewRez, directs the core lending operations and market expansion strategies for the organization. The President oversees the execution of nationwide mortgage programs, ensuring that product offerings meet the diverse needs of the customer base. Baron Silverstein manages the operational teams responsible for delivering high-quality service through a blend of human interaction and technology. This leadership role involves driving efficiency in the loan origination process to maintain the company's reputation for excellence. By focusing on regional market penetration, the President scales the firm's reach across multiple states. The President collaborates with the executive team to refine business processes and improve overall service delivery. Through strategic oversight of daily operations, the President ensures that the company achieves its growth targets while maintaining strict adherence to industry standards and regulatory requirements.
William Dellal - President
William Dellal, the President at NewRez, manages the strategic partnerships and institutional relationships that support the company's lending portfolio. The President focuses on optimizing the secondary market activities and capital markets engagement to ensure consistent funding for mortgage products. William Dellal directs the efforts to strengthen the firm's market position through robust investor relations and financial strategy. This leadership role involves coordinating with internal departments to align product development with institutional requirements. By overseeing the firm's broader financial footprint, the President contributes to the stability and growth of the organization. The President works closely with the executive team to navigate complex market conditions and identify new opportunities for expansion. Through disciplined management of institutional assets, the President ensures that the company continues to provide competitive lending solutions to a wide range of borrowers nationwide.

Mary Sander - President
Mary Sander, the President at NewRez, oversees the strategic development of the company's consumer-direct lending channels. The President directs the growth of the retail mortgage division, focusing on expanding the firm's footprint in key markets. Mary Sander manages the sales and marketing strategies that connect the company's products with potential homeowners. This leadership role involves analyzing consumer behavior to tailor lending solutions that meet modern market needs. By driving the performance of the retail division, the President ensures that the company maintains a strong competitive position. The President collaborates with the executive team to refine the customer journey and improve conversion rates. Through the management of large-scale sales initiatives, the President supports the firm's mission to provide an unparalleled mortgage experience. By fostering a results-oriented culture, the President ensures the organization achieves its long-term growth and revenue objectives.
Brian Woodring - Chief Information Officer
Brian Woodring, the Chief Information Officer at NewRez, architects the digital infrastructure that powers the company's mortgage lending platform. The Chief Information Officer drives the integration of advanced technology into the loan process, ensuring a seamless experience for borrowers. Brian Woodring oversees the development of secure, scalable systems that support nationwide operations. This leadership role involves managing cybersecurity protocols and data analytics to enhance operational efficiency. By aligning technical capabilities with business goals, the Chief Information Officer enables the firm to maintain a competitive advantage in the finance industry. The Chief Information Officer collaborates with other executives to implement digital solutions that simplify complex mortgage workflows. Through continuous innovation, the Chief Information Officer ensures the company remains at the forefront of financial technology, providing reliable and efficient services to clients across all licensed states.
Gena Coursen - Chief Administrative Officer (CAO)
Gena Coursen, the Chief Administrative Officer (CAO) at NewRez, manages the internal corporate functions and organizational infrastructure that support the company's nationwide operations. The Chief Administrative Officer (CAO) oversees human resources, facilities, and administrative policies to ensure a productive work environment. Gena Coursen directs the development of internal processes that streamline communication and operational efficiency across all departments. This leadership role involves aligning administrative support with the company's strategic goals to foster a culture of excellence. By managing the firm's corporate governance and compliance frameworks, the Chief Administrative Officer (CAO) ensures that all business activities adhere to legal and ethical standards. The Chief Administrative Officer (CAO) collaborates with the executive team to implement initiatives that improve employee engagement and operational agility. Through effective administrative oversight, the Chief Administrative Officer (CAO) enables the organization to scale its lending services effectively.
Holly Campion - Vice President, Business Support
Holly Campion, the Vice President, Business Support at NewRez, directs the operational support systems that facilitate the company's mortgage lending activities. The Vice President, Business Support oversees the coordination between back-office functions and front-end sales teams to ensure seamless loan processing. Holly Campion manages the implementation of support protocols that enhance the overall customer experience. This leadership role involves identifying operational gaps and deploying solutions that improve service delivery across all states. By streamlining business support workflows, the Vice President, Business Support enables the organization to maintain high levels of productivity and accuracy. The Vice President, Business Support collaborates with other leaders to integrate new technology into daily operations. Through consistent monitoring of support metrics, the Vice President, Business Support ensures that the company meets its performance objectives while providing reliable service to borrowers.
Aaron Mitchell - Team Captain
Aaron Mitchell, the Team Captain at NewRez, leads the specialized mortgage production teams responsible for delivering high-touch customer service. The Team Captain oversees the daily workflow of loan officers and support staff to ensure accuracy and speed in the lending process. Aaron Mitchell drives the implementation of best practices that combine human expertise with the company's proprietary technology. This leadership role involves mentoring staff to maintain high performance standards and exceptional client satisfaction. By focusing on team cohesion, the Team Captain ensures that all mortgage applications are processed efficiently across the company's licensed states. The Team Captain collaborates with other departments to resolve bottlenecks and improve the overall borrower experience. Through active management of production targets, the Team Captain supports the firm's mission to provide accessible and reliable mortgage solutions to homeowners.
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