Leadership Overview
National Benefit Fund has 6 executives leading key functions including operations, financial strategy, information technology, organizational management, marketing, and labor relations.
Committed to supporting healthcare workers, National Benefit Fund delivers comprehensive pension, health, and educational benefits to ensure long-term security for hundreds of thousands of members across the nation.
Committed to supporting healthcare workers, National Benefit Fund delivers comprehensive pension, health, and educational benefits to ensure long-term security for hundreds of thousands of members across the nation.
Leadership Roles at National Benefit Fund
Mercedes Mambru - Chief Financial Officer
Mercedes Mambru, the Chief Financial Officer at National Benefit Fund, manages the fiscal health of the largest labor-management funds in the healthcare sector. Overseeing multi-billion dollar pension and benefit portfolios, the Chief Financial Officer architects long-term investment strategies to secure retirement outcomes for 400,000 members. This leadership role requires constant collaboration with the Board to ensure compliance with federal insurance regulations. By monitoring market trends and fund performance, Mercedes Mambru protects the financial interests of healthcare workers across the nation. Mambru drives fiscal transparency and accountability, ensuring that every dollar contributes to the sustainability of health and educational benefits. Through precise budget management and risk assessment, the Chief Financial Officer maintains the solvency of the funds. Mambru secures the economic future of the membership by implementing robust financial controls and strategic asset allocation.
Bonnie Mallonga - Chief Operating Officer
Bonnie Mallonga, the Chief Operating Officer at National Benefit Fund, directs the daily administrative functions required to support 400,000 healthcare workers. Overseeing the delivery of pension and health benefits, the Chief Operating Officer ensures operational efficiency across all labor-management programs. This leadership role involves coordinating complex service workflows to maintain high standards for members throughout the United States. By streamlining internal processes, Bonnie Mallonga optimizes the distribution of child care and educational resources. Mallonga manages cross-departmental initiatives to improve service accessibility for retired and active healthcare personnel. Through rigorous oversight of fund administration, the Chief Operating Officer guarantees that every benefit reaches eligible families without delay. This focus on operational excellence strengthens the overall stability of the organization while supporting the diverse needs of the 1199SEIU membership base.
Darlene Coor - President, The Benefit Fund Staff Association
Darlene Coor, the President, The Benefit Fund Staff Association at National Benefit Fund, represents the interests of the staff dedicated to serving 400,000 healthcare workers. Overseeing labor relations and internal staff development, the President, The Benefit Fund Staff Association ensures that the workforce remains motivated to deliver high-quality pension and health benefits. This leadership role involves negotiating workplace standards that support the mission of the organization. By fostering a collaborative environment, Darlene Coor aligns staff performance with the needs of 1199SEIU members. Coor manages the relationship between the association and the executive leadership to ensure operational stability. Through proactive advocacy for staff resources, the President, The Benefit Fund Staff Association improves the efficiency of benefit administration. Coor drives professional growth initiatives, ensuring that the team possesses the skills necessary to support the complex requirements of the healthcare industry.
Charles Ottomanelli - Chief Information Officer
Charles Ottomanelli, the Chief Information Officer at National Benefit Fund, directs the digital infrastructure supporting comprehensive benefit administration for 400,000 healthcare workers. Overseeing the modernization of data systems, the Chief Information Officer ensures secure access to pension, health, and training records for all members. This leadership role involves implementing advanced cybersecurity protocols to protect sensitive member information across the United States. By integrating new software solutions, Charles Ottomanelli improves the speed and accuracy of benefit processing. Ottomanelli manages the technical teams responsible for maintaining the stability of the digital platforms used by 1199SEIU families. Through the deployment of scalable cloud technologies, the Chief Information Officer enhances the overall user experience for retired and active healthcare personnel. Ottomanelli drives digital transformation to ensure that the organization remains at the forefront of efficient, technology-driven benefit delivery.
Chris Burford - Chief of Staff
Chris Burford, the Chief of Staff at National Benefit Fund, coordinates strategic initiatives across the executive leadership team to support 400,000 healthcare workers. Overseeing internal communications and organizational alignment, the Chief of Staff ensures that all departments execute the mission of providing high-quality pension and health benefits. This leadership role involves managing high-priority projects that impact the long-term growth of the organization. By facilitating collaboration between the Benefit, Pension, and Training Funds, Chris Burford optimizes the delivery of services to 1199SEIU members. Burford manages the flow of information to the Board, ensuring that strategic decisions reflect the needs of the healthcare workforce. Through effective project management and cross-functional leadership, the Chief of Staff maintains organizational focus on member security. Burford drives operational cohesion, allowing the organization to respond effectively to the evolving demands of the healthcare industry.
Lela Mayers - Deputy Chief Marketing Officer
Lela Mayers, the Deputy Chief Marketing Officer at National Benefit Fund, directs outreach strategies to inform 400,000 healthcare workers about available pension, health, and educational benefits. Overseeing member engagement campaigns, the Deputy Chief Marketing Officer ensures that 1199SEIU families understand the value of their comprehensive benefit packages. This leadership role involves developing targeted communication materials that highlight job security and child care resources. By analyzing member feedback, Lela Mayers refines the messaging to increase participation in training and educational programs. Mayers manages the brand presence of the funds, ensuring consistent communication across all regional operations. Through data-driven marketing initiatives, the Deputy Chief Marketing Officer expands awareness of the benefits provided at little or no cost. Mayers drives member satisfaction by simplifying complex benefit information, ensuring that every healthcare worker feels supported and informed throughout their career.
Explore Leadership Teams in Insurance
Founded in 1945, The Co-operators is a Canadian multi-line insurance and financial services co-operative that offers Home, Auto, Life, and Travel services. The company is headquartered in Guelph, Ontario, Canada.
Company Leadership

BM
CB
Alliant Insurance Services is one of the largest and most dynamic insurance brokerage and risk management firms in the United States, known for its comprehensive risk solutions, broad geographic reach and innovative approach to client service. Founded in the early twentieth century and headquartered in Irvine, California, Alliant has grown into a leading specialty insurance broker operating across multiple disciplines including property and casualty, employee benefits, professional liability, surety, reinsurance and other complex risk classes. The company is majority employee-owned, which fosters a collaborative culture and aligns employees with long-term organizational success. Alliants strategy combines deep brokerage expertise with a commitment to creative problem-solving, enabling it to meet the evolving needs of clients across industries. At its core, Alliant serves as an intermediary between policyholders and insurance carriers, helping organizations of all sizes manage risk through tailored insurance solutions. The company operates through a network of specialized national platforms and local offices that enable brokers to deliver customized coverage, risk analysis, claims advocacy, consulting services and employee benefit solutions. Alliants business model emphasizes personalized relationships and market access, ensuring that clients receive strategic counsel and comprehensive program design across diverse insurance needs.
Company Leadership



Established in 1914 and based in Walnut Creek, California, CSAA Insurance Group, a AAA Insurer, offers automobile, homeowners and other personal lines of insurance to AAA Members through AAA clubs throughout the United States.
Company Leadership AC
BB
LC
Lincoln National Corporation, through its subsidiaries, operates multiple insurance and retirement businesses in the United States. It operates in four segments: Life Insurance, Annuities, Group Protection, and Retirement Plan Services. The Life Insurance segment provides life insurance products, including term insurance, universal life insurance (UL), indexed universal life insurance, variable universal life insurance (VUL), linked-benefit UL and VUL products, and critical illness and long-term care riders. The Annuities segment offers variable, fixed, and registered index-linked annuities. The Group Protection segment offers group non-medical insurance products consisting of short and long-term disability and statutory disability; paid family medical leave administration and absence management services; term life; dental and vision; and accident, critical illness, and hospital indemnity benefits and services to the employer marketplace through various forms of employee-paid and employer-paid plans. The Retirement Plan Services segment provides employers with retirement plan products and services primarily in the defined contribution retirement plan marketplace; individual and group variable annuities, group fixed annuities, and mutual fund-based programs; and various plan services, including plan recordkeeping, compliance testing, participant education, and trust and custodial services. The company distributes its products through consultants, brokers, planners, agents, financial advisors, third-party administrators, and other intermediaries. Lincoln National Corporation was founded in 1905 and is headquartered in Radnor, Pennsylvania.
Company Leadership TA
