Leadership Overview
Municipal Credit Union has 6 executives leading key functions including strategy, financial oversight, brand growth, operational efficiency, technology infrastructure, and human capital management.
Rooted in a century of service, Municipal Credit Union delivers essential financial solutions to New York communities while maintaining a steadfast commitment to member-focused banking excellence and long-term fiscal stability.
Rooted in a century of service, Municipal Credit Union delivers essential financial solutions to New York communities while maintaining a steadfast commitment to member-focused banking excellence and long-term fiscal stability.
Leadership Roles at Municipal Credit Union
Kyle Markland - Chief Executive Officer
Kyle Markland, the Chief Executive Officer at Municipal Credit Union, directs the overarching strategic vision and long-term growth initiatives for the organization. Markland oversees the alignment of institutional goals with the evolving financial needs of the New York membership base. By fostering collaboration across all departments, the Chief Executive Officer ensures that the credit union maintains its competitive edge in the regional banking sector. This leadership role involves constant engagement with the Board to refine corporate policy and drive sustainable expansion. Kyle Markland actively monitors market trends to identify new opportunities for service enhancement and member value. Through rigorous oversight of organizational performance, the Chief Executive Officer secures the financial health of the institution. Markland prioritizes the delivery of accessible banking services, ensuring that the credit union remains a pillar of stability for the diverse communities served throughout the region.
Frank Madeira - Chief Financial Officer
Frank Madeira, the Chief Financial Officer at Municipal Credit Union, manages the fiscal integrity and capital allocation strategies of the organization. Madeira oversees the comprehensive financial reporting, budgeting, and risk management frameworks necessary for maintaining institutional solvency. By analyzing complex economic data, the Chief Financial Officer provides critical insights that guide investment decisions and liquidity management across New York operations. This leadership role requires constant coordination with regulatory bodies to ensure full compliance with banking standards. Frank Madeira drives the development of robust financial models that support long-term growth and operational efficiency. Through the precise management of assets and liabilities, the Chief Financial Officer protects the interests of the membership. Madeira maintains a focus on optimizing the balance sheet, ensuring that the credit union possesses the necessary resources to fund future service expansions and technological advancements.
Toni-Ann Sforza - Chief Operating Officer
Toni-Ann Sforza, the Chief Operating Officer at Municipal Credit Union, directs the daily internal processes and service delivery mechanisms that define the member experience. Sforza oversees the operational workflows across all New York branches, ensuring that banking transactions remain efficient, secure, and compliant. By streamlining administrative procedures, the Chief Operating Officer enhances the productivity of the entire organization. This leadership role involves managing the logistical challenges of maintaining a widespread physical presence while simultaneously integrating modern service standards. Toni-Ann Sforza drives the implementation of operational policies that support the credit union's mission of accessible financial service. Through the continuous monitoring of service quality metrics, the Chief Operating Officer identifies areas for improvement and implements necessary process changes. Sforza ensures that the operational infrastructure remains resilient, allowing the credit union to scale effectively while maintaining the high standards expected by the membership.
Cania Infante - Chief Marketing Officer
Cania Infante, the Chief Marketing Officer at Municipal Credit Union, architects the brand identity and member acquisition strategies across the New York market. Infante oversees the development of multi-channel campaigns designed to increase awareness of the credit union's financial products and services. By analyzing consumer behavior and regional market trends, the Chief Marketing Officer ensures that messaging resonates with the diverse population served by the institution. This leadership role involves close collaboration with product teams to align promotional efforts with the actual needs of the membership. Cania Infante drives the digital transformation of marketing initiatives, utilizing data-driven insights to improve engagement and retention rates. Through the strategic positioning of the brand, the Chief Marketing Officer strengthens the competitive standing of the credit union. Infante continuously evaluates the effectiveness of outreach programs to maximize the impact of marketing investments on overall growth.
James Mill - Chief Technology Officer
James Mill, the Chief Technology Officer at Municipal Credit Union, architects the digital infrastructure and cybersecurity frameworks that support modern banking operations. Mill oversees the development and maintenance of the core banking systems, mobile platforms, and data networks essential for serving the New York membership. By prioritizing the security of member information, the Chief Technology Officer ensures that all digital interactions remain protected against emerging threats. This leadership role involves evaluating new technologies to improve the speed and reliability of financial services. James Mill drives the integration of innovative software solutions that simplify the user experience for members. Through the strategic management of the IT department, the Chief Technology Officer supports the broader organizational goals of efficiency and accessibility. Mill continuously updates the technological roadmap to ensure that the credit union remains at the forefront of digital banking capabilities in the region.
Shannon Mashburn - Executive Vice President & Chief Human Resources Officer
Shannon Mashburn, the Executive Vice President & Chief Human Resources Officer at Municipal Credit Union, directs the talent acquisition, employee development, and organizational culture initiatives. Mashburn oversees the recruitment of skilled professionals who align with the credit union's mission of serving the financial needs of New York residents. By implementing comprehensive training programs, the Executive Vice President & Chief Human Resources Officer ensures that the workforce remains equipped to handle the complexities of the modern banking environment. This leadership role involves fostering an inclusive workplace that promotes high performance and employee retention. Shannon Mashburn drives the development of compensation and benefits structures that attract top-tier talent to the organization. Through the strategic management of human capital, the Executive Vice President & Chief Human Resources Officer supports the overall operational success of the credit union. Mashburn continuously refines internal policies to ensure a supportive and productive environment for all staff members.
Explore Leadership Teams in Banking
BOK Financial Corporation operates as the financial holding company for BOKF, NA that provides various financial products and services in Oklahoma, Texas, New Mexico, Northwest Arkansas, Colorado, Arizona, and Kansas/Missouri. It operates through three segments: Commercial Banking, Consumer Banking, and Wealth Management. The Commercial Banking segment offers lending, treasury, cash management, and customer commodity risk management products for small businesses, middle market, and larger commercial customers, as well as operates TransFund electronic funds transfer network. The Consumer Banking segment engages in the provision of retail lending and deposit services to small business customers through retail branch network; and mortgage loan origination and servicing activities. The Wealth Management segment offers fiduciary, private bank, insurance, and investment advisory services; and brokerage and trading services primarily related to providing liquidity to the mortgage markets through trading of U.S. government agency mortgage-backed securities and related derivative contracts, as well as underwrites state and municipal securities. The company also provides commercial loans, such as loans for working capital, facilities acquisition or expansion, purchases of equipment, and other needs of commercial customers; and service, healthcare, manufacturing, wholesale/retail, energy, and other sector loans. In addition, it offers commercial real estate loans for the construction of buildings or other improvements to real estate and property held by borrowers for investment purposes; residential mortgage and personal loans; and automated teller machine, call center, and Internet and mobile banking services. The company was founded in 1910 and is headquartered in Tulsa, Oklahoma.
Company Leadership DM
Founded in 1861 and headquartered in Green Bay, Wisconsin, Associated Banc-Corp is a Midwest banking franchise, offering a full range of financial products and services. Some of their services include retail banking, commercial banking, and commercial real estate lending.
Company Leadership SM
Stock Yards Bancorp, Inc. operates as the bank holding company for Stock Yards Bank & Trust Company that provides commercial and personal banking services in Louisville, Indianapolis, and Cincinnati. Its deposit products include non-interest and interest bearing demand deposits, savings deposits, certificates of deposit, money market deposits, and time deposits. The companys loan portfolio comprises commercial and industrial, construction and development, undeveloped land, real estate mortgage, and consumer loans; and originates and sells single-family residential mortgages. In addition, it offers securities brokerage services through an arrangement with a third party broker-dealer; and investment management, retirement planning, trust and estate administration, and financial planning services. Stock Yards Bancorp, Inc. was founded in 1904 and is headquartered in Louisville, KY.
Company Leadership
CS
The Jamaica National Group is committed to the success and growth of its members while using business as a force for good so that, together, they can improve the outcome of Jamaicans wherever they may reside.
Company Leadership WS
RW
SJ
DS
Frequently Asked Questions Regarding Municipal Credit Union Top Executives and Leadership Team
