Leadership Overview
MultiCare has 10 executives leading key functions including strategy, operations, and finance.
Driven by a commitment to community health, MultiCare delivers comprehensive medical services through an integrated care model, connecting hospitals, clinics, and digital platforms to meet evolving regional healthcare needs.
Driven by a commitment to community health, MultiCare delivers comprehensive medical services through an integrated care model, connecting hospitals, clinics, and digital platforms to meet evolving regional healthcare needs.
Leadership Roles at MultiCare
William Robertson - Chief Executive Officer
William Robertson, the Chief Executive Officer at MultiCare, directs the overall strategic vision and operational framework for the not-for-profit healthcare organization. Robertson guides the expansion and integration of comprehensive medical services across a network of hospitals, clinics, and specialty programs. The Chief Executive Officer ensures the organization's commitment to community-based healthcare delivery remains central to all initiatives. This leadership involves overseeing the financial health and long-term sustainability of MultiCare's extensive operations throughout the Pacific Northwest. By focusing on an integrated care model, Robertson drives the connection between hospitals, physician practices, outpatient clinics, and digital health platforms. The Chief Executive Officer's mandate includes maintaining the high standards of care established since the organization's nineteenth-century origins. William Robertson actively shapes the future of healthcare delivery by adapting to evolving regional needs and market dynamics, ensuring MultiCare's continued impact.
Matthew Scherer - Chief Financial Officer
Matthew Scherer, the Chief Financial Officer at MultiCare, directs the financial strategy and fiscal management for the not-for-profit healthcare system. Scherer oversees all financial operations, including budgeting, revenue cycle management, and capital allocation across MultiCare's extensive network of hospitals and clinics. The Chief Financial Officer ensures the financial sustainability of the organization, enabling the continued delivery of comprehensive medical services throughout the Pacific Northwest. This leadership position involves managing financial risks and identifying opportunities for growth and efficiency within the integrated care model. Matthew Scherer plays a critical role in maintaining the financial health necessary to support MultiCare's mission and long-term strategic objectives. The Chief Financial Officer guides financial planning to support operational expansion and technological advancements.
Allen Whitehead - Chief Financial Officer, Laboratories
Allen Whitehead, the Chief Financial Officer, Laboratories at MultiCare, directs the financial management and strategic planning specifically for the organization's laboratory services. Whitehead oversees the fiscal operations, budgeting, and financial performance of laboratory departments across the healthcare system. The Chief Financial Officer, Laboratories ensures that financial resources are effectively allocated to support diagnostic capabilities and research initiatives. This specialized financial leadership role focuses on optimizing revenue streams and managing costs within the laboratory division. Allen Whitehead contributes to the financial viability and growth of MultiCare's diagnostic services, which are integral to comprehensive patient care. The Chief Financial Officer, Laboratories works to enhance the efficiency and profitability of laboratory operations.
Robin Henrich - Chief Operating Officer
Robin Henrich, the Chief Operating Officer at MultiCare, oversees the day-to-day operational execution of the healthcare system's extensive network. Henrich manages the efficiency and effectiveness of hospital operations, outpatient clinics, and urgent care centers, ensuring the seamless delivery of comprehensive medical services. The Chief Operating Officer drives operational improvements that support MultiCare's integrated care model, connecting various healthcare touchpoints for patients across the Pacific Northwest. This role involves optimizing resource utilization and implementing best practices to enhance patient care quality and accessibility. Robin Henrich focuses on streamlining processes to support the organization's mission and strategic goals. The Chief Operating Officer's leadership ensures that operational strategies align with the overall vision for community-based healthcare.
Alden Bishop - Chief Operating Officer, Pierce Market (West)
Alden Bishop, the Chief Operating Officer, Pierce Market (West) at MultiCare, directs operational strategies and performance for healthcare facilities within the western Pierce Market region. Bishop oversees the efficient functioning of hospitals, clinics, and associated services, ensuring high standards of patient care delivery. The Chief Operating Officer, Pierce Market (West) focuses on optimizing resource allocation and operational workflows to meet the specific healthcare needs of communities in this geographic area. This leadership role involves driving initiatives that enhance patient access and satisfaction across the network. Alden Bishop's responsibilities include ensuring operational alignment with MultiCare's broader mission and integrated care model. The Chief Operating Officer, Pierce Market (West) is dedicated to advancing the organization's presence and impact in the region.
Glenn Czerwinski - Chief Operating Officer, Puget Sound Clinical Operations (South)
Glenn Czerwinski, the Chief Operating Officer, Puget Sound Clinical Operations (South) at MultiCare, leads operational management for clinical services throughout the southern Puget Sound region. Czerwinski directs the effective execution of care delivery across hospitals and outpatient facilities, ensuring quality and accessibility for patients. The Chief Operating Officer, Puget Sound Clinical Operations (South) focuses on enhancing operational efficiency and patient experience within this key service area. This leadership position involves implementing strategic initiatives to support MultiCare's integrated care model and its commitment to community health. Glenn Czerwinski drives operational excellence to meet the evolving healthcare demands of the region. The Chief Operating Officer, Puget Sound Clinical Operations (South) ensures that clinical operations align with the organization's overarching goals.
Meghan Roberts - Chief of Staff
Meghan Roberts, the Chief of Staff at MultiCare, facilitates strategic initiatives and operational alignment across the healthcare system. Roberts supports the executive leadership team by managing key projects and ensuring efficient communication channels. The Chief of Staff plays a crucial role in translating the organization's mission into actionable plans for its network of hospitals and clinics. This position involves coordinating efforts between various departments to enhance the integrated care model. By streamlining internal processes, the Chief of Staff contributes to the effective delivery of comprehensive medical services. Meghan Roberts works closely with other leaders to optimize resource allocation and drive operational excellence throughout the Pacific Northwest. The Chief of Staff's responsibilities extend to supporting the Chief Executive Officer in executing strategic priorities and maintaining organizational cohesion.
Susan Heider - Chief Information Officer
Susan Heider, the Chief Information Officer at MultiCare, architects the technology strategy and digital infrastructure supporting the organization's comprehensive medical services. Heider oversees the development and implementation of information systems that enhance patient care, operational efficiency, and data security across MultiCare's network. The Chief Information Officer is responsible for integrating advanced digital health platforms with traditional healthcare delivery models, ensuring seamless connectivity between hospitals, clinics, and patient services. This leadership role involves managing IT operations, cybersecurity measures, and technological innovation to meet the evolving needs of the Pacific Northwest communities. Susan Heider drives the digital transformation initiatives that underpin MultiCare's integrated care approach. The Chief Information Officer ensures that technology investments align with the organization's mission to provide accessible and high-quality healthcare.
Jolene Wicks - Is & T Operations Specialist & Chief Information Officer, Office
Jolene Wicks, the Is & T Operations Specialist & Chief Information Officer, Office at MultiCare, manages critical information technology operations and specialized IT functions. Wicks ensures the stability and performance of essential systems that support the organization's healthcare delivery network. The Is & T Operations Specialist & Chief Information Officer, Office plays a key part in maintaining the infrastructure that underpins MultiCare's comprehensive medical services. This role involves overseeing specific IT operations and supporting the broader information technology strategy across the system. Jolene Wicks contributes to the reliable functioning of technology services essential for patient care and administrative processes. The Is & T Operations Specialist & Chief Information Officer, Office focuses on operational excellence within the IT department.
Ricardo LaFleur - Chief of Staff (Elect)
Ricardo LaFleur, the Chief of Staff (Elect) at MultiCare, prepares to assume leadership responsibilities in strategic planning and operational coordination. LaFleur is actively involved in supporting executive initiatives and facilitating communication across the healthcare system's diverse departments. The Chief of Staff (Elect) works closely with current leadership to understand and prepare for the complexities of managing a large, community-based healthcare organization. This role involves gaining comprehensive insight into MultiCare's integrated care model and its network of hospitals and clinics. Ricardo LaFleur's preparation focuses on contributing to the organization's mission of delivering high-quality medical services. The Chief of Staff (Elect) is positioned to drive operational excellence and strategic alignment.
Explore Leadership Teams in Hospitals & Physicians Clinics
The Christ Hospital Health Network is an acute care hospital located in Mt. Auburn, with a remote hospital location in Liberty Township, five ambulatory outpatient centers, and dozens of offices conveniently located throughout the region. Its mission is to improve the health of the community and to create patient value by providing exceptional outcomes and the finest experiences, all in an affordable way. The Network has been recognized by U.S. News & World Report-for the seventh consecutive year as the #1 hospital in Greater Cincinnati for cardiology and heart surgery-and awarded Healthgrades "America's 50 Best Hospitals" for being in the top 1% in the nation for providing the highest clinical quality year after year. It is also a Press Ganey Guardian of Excellence Award recipient, which recognizes top-performing healthcare organizations that achieve the 95th percentile or above for performance in patient experience. The Christ Hospital is among a select number of hospitals in the nation to be awarded Magnet® recognition for nursing excellence. For more than 130 years, The Christ Hospital has provided compassionate care to those it serves.
Company Leadership MR
KF
PG
Baptist Health, founded in 1924 and headquartered in Louisville, Kentucky, is a nonprofit healthcare organization operating nine hospitals across multiple states. The organization provides comprehensive medical services through a network of over 300 care facilities, including urgent care centers, express care clinics, occupational medicine, physical therapy, and diagnostic services. Baptist Health extends its healthcare delivery through home care services available in Kentucky, Illinois, and Southern Indiana. The organization offers a mobile app for patient convenience and maintains specialized services including inpatient rehabilitation facilities.
Company Leadership
BM
LM
Shifa International Hospitals is a premier healthcare facility in Pakistan, offering world-class care across 45+ specialties, advanced diagnostics, and leading transplant programs. The hospital is renowned for its patient-centered approach and state-of-the-art medical services, making it a trusted name in healthcare excellence. It caters to a diverse clientele, including local and international patients, with services such as homecare, executive health screenings, and specialized clinics. With a commitment to compassionate care, Shifa International Hospitals aims to provide comprehensive health solutions tailored to individual needs.
Company Leadership ZI
AM
AM
MA
Palm Beach Health Network is a healthcare provider dedicated to delivering high-quality medical services across various specialties. With a focus on patient-centered care, the network offers comprehensive treatments, advanced technology, and a team of experienced medical professionals. Its facilities provide a range of healthcare services, including emergency care, specialized treatments, surgical procedures, and rehabilitation. Committed to innovation and excellence, Palm Beach Health Network strives to enhance the well-being of the community through compassionate care, medical expertise, and state-of-the-art healthcare solutions.
Company Leadership CR
Frequently Asked Questions Regarding MultiCare Top Executives and Leadership Team
