MSI Executive and Leadership Team

May, 2026

Leadership Overview

MSI has 5 executives leading key functions including technology, commercial lines, multifamily, and personal lines.

Driven by innovation, MSI delivers streamlined solutions for efficient insurance product distribution, leveraging over 50 years of collective expertise to provide the best products, service, and technology in the market.

Leadership Roles at MSI

  • President of Commercial Lines - William Wilson
  • President of Multifamily Group - Adam Falkauff
  • President and Founder - Personal Lines - Naimish Patel
  • President, Multifamily Lines - Eric Pruss
  • Chief Technology Officer - Ryan Fauls
  • William Wilson - President of Commercial Lines

    William Wilson, the President of Commercial Lines at MSI, directs the strategic development and execution of commercial insurance product distribution. Overseeing all aspects of the commercial lines division, Wilson ensures alignment with MSI's core mission of providing streamlined solutions to niche markets. This leadership position involves cultivating strong relationships with distribution partners and driving growth through innovative product offerings tailored to client specifications. By focusing on market needs and leveraging extensive industry expertise, William Wilson enhances MSI's service delivery. The President of Commercial Lines' operational oversight is fundamental to expanding market reach and solidifying MSI's position as a leader in insurance product distribution.
    William Wilson

    Adam Falkauff - President of Multifamily Group

    Adam Falkauff, the President of Multifamily Group at MSI, spearheads the strategic direction and operational management of insurance product distribution for the multifamily sector. Overseeing the specialized needs of property managers requiring evidence of insurance within lease agreements, Falkauff ensures MSI's offerings meet stringent market demands. This role involves driving the development and refinement of flexible, tailored insurance solutions that cater to client specifications. By focusing on enhancing service delivery and product innovation within this niche, Adam Falkauff strengthens MSI's market leadership. The President of Multifamily Group's expertise is crucial for expanding MSI's footprint and delivering exceptional value to clients in the multifamily property management space.
    Adam Falkauff

    Naimish Patel - President and Founder - Personal Lines

    Naimish Patel, the President and Founder - Personal Lines at MSI, establishes the vision and strategic framework for personal insurance product distribution. Leading the personal lines division, Patel leverages deep expertise to ensure the delivery of streamlined, efficient solutions to end-users. This foundational role involves driving product innovation and maintaining the highest standards of service and technology. By championing MSI's commitment to providing the best market offerings, Naimish Patel directly influences the company's growth and reputation. The President and Founder's strategic guidance is paramount in shaping MSI's approach to personal insurance, ensuring flexibility and client-centricity in all product development and distribution efforts.

    Eric Pruss - President, Multifamily Lines

    Eric Pruss, the President, Multifamily Lines at MSI, drives the strategic expansion and operational excellence within the multifamily insurance sector. Overseeing the distribution of specialized insurance products, Pruss ensures MSI effectively serves property managers requiring evidence of insurance as part of lease agreements. This leadership function involves enhancing product flexibility and tailoring solutions to meet precise client specifications, reinforcing MSI's commitment to niche market needs. By focusing on market dynamics and client requirements, Eric Pruss strengthens MSI's service delivery and technological integration. The President, Multifamily Lines' focus on specialized distribution is key to maintaining MSI's competitive advantage and delivering tailored insurance solutions.

    Ryan Fauls - Chief Technology Officer

    Ryan Fauls, the Chief Technology Officer at MSI, architects the technological infrastructure supporting the efficient distribution of insurance products. Overseeing all technology initiatives, Fauls ensures the seamless integration of cutting-edge solutions that enhance user experience and operational efficiency for niche markets. This leadership role involves driving innovation in product delivery platforms and maintaining the robust technological backbone essential for MSI's market presence. By optimizing digital channels and data management systems, Ryan Fauls directly supports the company's mission to deliver superior technology solutions. The Chief Technology Officer's strategic direction is critical for maintaining MSI's competitive edge in the insurance distribution landscape.

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    Frequently Asked Questions Regarding MSI Top Executives and Leadership Team

    Who leads MSI?
    MSI is led by William Wilson (President of Commercial Lines), along with executives such as Adam Falkauff (President of Multifamily Group) and Naimish Patel (President and Founder - Personal Lines).
    Who is part of MSI’s executive team?
    The executive team of MSI includes leaders such as William Wilson (President of Commercial Lines), Adam Falkauff (President of Multifamily Group), Naimish Patel (President and Founder - Personal Lines) and other senior executives.
    How many executives does MSI have?
    MSI has 5 executives leading key business areas.
    What roles are included in MSI’s leadership team?
    The leadership team of MSI includes roles such as President of Commercial Lines, President of Multifamily Group, President and Founder - Personal Lines, President, Multifamily Lines, Chief Technology Officer.