MSI Executive and Leadership Team

August, 2026

Leadership Overview

MSI has 5 executives leading key functions including technology infrastructure, commercial insurance, multifamily housing solutions, multifamily product lines, and personal lines insurance.

Focused on delivering streamlined distribution solutions, MSI prioritizes the design and underwriting of flexible insurance products to meet the evolving needs of property managers and end-users across North American markets.

Leadership Roles at MSI

  • President of Commercial Lines - William Wilson
  • President of Multifamily Group - Adam Falkauff
  • President, Multifamily Lines - Eric Pruss
  • President and Founder - Personal Lines - Naimish Patel
  • Chief Technology Officer - Ryan Fauls
  • William Wilson - President of Commercial Lines

    William Wilson, the President of Commercial Lines at MSI, oversees the strategic design and underwriting of complex commercial insurance products. Wilson directs the expansion of Master Liability Policy programs, ensuring that offerings remain flexible enough to meet diverse client specifications. By analyzing market trends across the Southern United States, the President of Commercial Lines identifies opportunities to enhance product value for property managers. William Wilson collaborates with the technology department to integrate these commercial solutions into the company's primary distribution platform. This leadership role involves managing risk assessment protocols to maintain high underwriting standards while driving revenue growth. Through consistent engagement with industry partners, Wilson secures a competitive position for the firm. The President of Commercial Lines ultimately ensures that all commercial offerings provide robust protection and streamlined compliance for every lease agreement managed by the company's extensive client network.
    William Wilson

    Adam Falkauff - President of Multifamily Group

    Adam Falkauff, the President of Multifamily Group at MSI, manages the strategic delivery of insurance solutions tailored specifically for the multifamily housing sector. Falkauff directs the operational focus toward simplifying the evidence of insurance process for property managers. By overseeing the implementation of Security Deposit Alternative programs, the President of Multifamily Group enhances the financial flexibility of residential lease agreements. Adam Falkauff coordinates with regional teams to ensure that service delivery remains consistent across all operational territories. This leadership role involves refining the distribution model to better serve the unique requirements of large-scale property management firms. Through the application of deep industry expertise, Falkauff drives the adoption of innovative risk management tools. The President of Multifamily Group maintains a clear focus on operational efficiency, ensuring that every product aligns with the core mission of providing superior service and technology solutions to the multifamily market.
    Adam Falkauff

    Eric Pruss - President, Multifamily Lines

    Eric Pruss, the President, Multifamily Lines at MSI, executes the growth strategy for specialized insurance products within the multifamily housing industry. Pruss directs the development of niche coverage options that address the specific liability concerns of property owners. By analyzing regional market demands, the President, Multifamily Lines ensures that product offerings remain highly competitive and adaptable to varying lease requirements. Eric Pruss collaborates with the underwriting team to refine policy terms, thereby increasing the overall efficiency of the distribution process. This leadership role involves fostering strong relationships with property management clients to ensure that service delivery meets high performance standards. Through the strategic oversight of multifamily product lines, Pruss supports the company's objective of providing comprehensive insurance solutions. The President, Multifamily Lines ultimately contributes to the firm's market impact by delivering reliable, flexible, and technology-driven insurance products that simplify the leasing process for all stakeholders.

    Naimish Patel - President and Founder - Personal Lines

    Naimish Patel, the President and Founder - Personal Lines at MSI, establishes the strategic vision for the company's personal insurance offerings. Patel directs the foundational design of products that cater to individual end-users, ensuring that these solutions integrate effectively with the firm's broader distribution model. By leveraging over 50 years of collective team experience, the President and Founder - Personal Lines architects programs that provide essential coverage with maximum ease of use. Naimish Patel oversees the alignment of personal lines with the company's technology-first approach, ensuring that individual policyholders receive the same level of service as commercial clients. This leadership role involves maintaining the integrity of the underwriting process while pursuing new opportunities for market penetration. Through the continuous refinement of personal insurance products, Patel drives the company's mission to deliver the best available solutions. The President and Founder - Personal Lines ultimately secures the long-term viability of the personal insurance portfolio.

    Ryan Fauls - Chief Technology Officer

    Ryan Fauls, the Chief Technology Officer at MSI, architects the digital infrastructure required for the efficient distribution of insurance products. Fauls directs the development of proprietary software solutions that integrate seamlessly with property management systems to verify insurance compliance. By optimizing data flow and security protocols, the Chief Technology Officer ensures that all technology platforms remain scalable for the growing client base across the United States. Ryan Fauls maintains constant alignment with the underwriting team to ensure that digital tools accurately reflect current policy specifications and Master Liability requirements. Through the implementation of advanced automation, Fauls reduces administrative friction for property managers. This technical leadership supports the broader mission of MSI by providing reliable, high-speed access to essential insurance documentation. Ultimately, Fauls secures the technological foundation necessary for sustained market expansion and operational excellence within the competitive insurance distribution landscape.

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    Frequently Asked Questions Regarding MSI Top Executives and Leadership Team

    Who leads MSI?
    MSI is led by William Wilson (President of Commercial Lines), along with executives such as Adam Falkauff (President of Multifamily Group) and Eric Pruss (President, Multifamily Lines).
    Who is part of MSI’s executive team?
    The executive team of MSI includes leaders such as William Wilson (President of Commercial Lines), Adam Falkauff (President of Multifamily Group), Eric Pruss (President, Multifamily Lines) and other senior executives.
    How many executives does MSI have?
    MSI has 5 executives leading key business areas.
    What roles are included in MSI’s leadership team?
    The leadership team of MSI includes roles such as President of Commercial Lines, President of Multifamily Group, President, Multifamily Lines, President and Founder - Personal Lines, Chief Technology Officer.