Leadership Overview
Monarch has 8 executives leading key functions including operations, finance, information technology, medical direction, and administration.
Driven by a commitment to compassionate care, Monarch provides innovative support to thousands of individuals with intellectual and developmental disabilities, mental illness, and substance use disorders across North Carolina, fostering independence and enhancing quality of life.
Driven by a commitment to compassionate care, Monarch provides innovative support to thousands of individuals with intellectual and developmental disabilities, mental illness, and substance use disorders across North Carolina, fostering independence and enhancing quality of life.
Leadership Roles at Monarch
Cindy Jones - Chief Financial Officer
Cindy Jones, the Chief Financial Officer at Monarch, manages the comprehensive financial strategy and fiscal operations for the organization. Overseeing all aspects of financial planning, budgeting, and reporting, the Chief Financial Officer ensures the fiscal health and sustainability of Monarch's extensive support services for individuals with intellectual and developmental disabilities, mental illness, and substance use disorders in North Carolina. This critical role involves safeguarding financial assets and optimizing resource utilization to maximize the impact of services provided. By maintaining rigorous financial controls and exploring innovative funding avenues, Cindy Jones directly supports the expansion and enhancement of care programs. The Chief Financial Officer's expertise is vital in navigating the complex financial landscape of healthcare services, ensuring that Monarch can continue its mission effectively and efficiently.
Lyndril Leonard - Chief Operating Officer
Lyndril Leonard, the Chief Operating Officer at Monarch, directs the operational framework supporting thousands of individuals with intellectual and developmental disabilities, mental illness, and substance use disorders throughout North Carolina. Overseeing daily functions, the Chief Operating Officer ensures efficient service delivery and resource allocation across all program sites. This leadership position involves optimizing operational workflows to enhance the quality of care and support provided. By streamlining processes, Lyndril Leonard drives the effective implementation of Monarch's mission to foster independence and improve lives. The Chief Operating Officer's strategic oversight guarantees that operational activities align with the organization's core values and long-term objectives, contributing directly to sustained service excellence and organizational growth within the health services sector.
James Pellerin - President
James Pellerin, the President at Monarch, provides overarching strategic direction and executive leadership for the organization's comprehensive services. Guiding the company's vision, the President ensures that Monarch effectively supports thousands of individuals with intellectual and developmental disabilities, mental illness, and substance use disorders throughout North Carolina. This role involves fostering a culture of innovation and excellence, and directing key initiatives that advance the organization's mission. By collaborating with executive leadership and stakeholders, James Pellerin drives the strategic growth and operational effectiveness of Monarch. The President's leadership is instrumental in maintaining Monarch's position as a leading provider of critical support services, ensuring sustained impact and commitment to community welfare.
Rachel Doyle - President & Owner
Rachel Doyle, the President & Owner at Monarch, sets the strategic vision and ultimate direction for the organization's extensive operations across North Carolina. As the principal owner, Rachel Doyle holds ultimate responsibility for ensuring Monarch's mission to support individuals with intellectual and developmental disabilities, mental illness, and substance use disorders is effectively executed and continuously advanced. This leadership role involves making critical decisions regarding organizational growth, service expansion, and overall strategic alignment. By championing the company's core values, the President & Owner fosters a culture dedicated to compassionate and innovative care. Rachel Doyle's ownership perspective drives a long-term commitment to community impact and organizational sustainability, solidifying Monarch's vital role in the region.
Geoff Moehrke - Chief Information Officer
Geoff Moehrke, the Chief Information Officer at Monarch, architects and oversees the organization's technology infrastructure and digital strategy. Managing all information systems, the Chief Information Officer ensures robust data security, efficient system performance, and the effective deployment of technology solutions that support Monarch's mission. This role is pivotal in leveraging technological advancements to enhance service delivery for individuals with intellectual and developmental disabilities, mental illness, and substance use disorders across North Carolina. By driving innovation in IT, Geoff Moehrke enables better data management, improved communication channels, and streamlined operational processes. The Chief Information Officer's leadership ensures that Monarch remains at the forefront of technological integration within the health services sector, supporting both client care and administrative efficiency.
Sheryl Zerbe - Chief Operations Officer
Sheryl Zerbe, the Chief Operations Officer at Monarch, directs the strategic execution of operational initiatives across the organization's extensive service network in North Carolina. Overseeing the implementation of programs that support individuals with intellectual and developmental disabilities, mental illness, and substance use disorders, the Chief Operations Officer ensures adherence to the highest standards of care and operational excellence. This leadership function involves optimizing resource deployment, managing interdepartmental coordination, and driving process improvements to enhance service accessibility and effectiveness. By focusing on operational efficiency and quality assurance, Sheryl Zerbe directly contributes to Monarch's capacity to serve thousands of individuals. The Chief Operations Officer's role is fundamental to translating strategic goals into tangible outcomes, reinforcing Monarch's commitment to community well-being.
Terri Bernhardt - Executive Vice President & Chief Administrative Officer
Terri Bernhardt, the Executive Vice President & Chief Administrative Officer at Monarch, directs critical administrative functions and provides executive-level support across the organization's North Carolina operations. Overseeing key administrative departments, the Executive Vice President & Chief Administrative Officer ensures the efficient management of human resources, legal affairs, and corporate governance, supporting the delivery of services to individuals with intellectual and developmental disabilities, mental illness, and substance use disorders. This role is vital in maintaining operational integrity and compliance, enabling the seamless execution of Monarch's mission. By optimizing administrative processes and fostering strong internal controls, Terri Bernhardt directly contributes to the organization's stability and capacity for growth. The Executive Vice President & Chief Administrative Officer's strategic oversight is fundamental to the effective functioning of Monarch's extensive support network.

Robert McHale - Medical Director
Robert McHale, the Medical Director at Monarch, provides essential clinical leadership and medical oversight for the organization's diverse patient population in North Carolina. Overseeing the medical aspects of care for individuals with intellectual and developmental disabilities, mental illness, and substance use disorders, the Medical Director ensures the highest standards of clinical practice and patient safety. This position involves developing and implementing evidence-based treatment protocols and guiding the medical team to deliver exceptional care. By integrating medical expertise with Monarch's support services, Robert McHale enhances treatment efficacy and patient outcomes. The Medical Director's dedication to advancing clinical services is crucial for maintaining Monarch's reputation for comprehensive and compassionate healthcare.
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