Monarch Executive and Leadership Team

Cindy Jones, the Chief Financial Officer at Monarch, architects the fiscal strategy and long-term financial planning for the entire organization. Overseeing the budgeting process, the Chief Financial Officer ensures that capital is allocated effectively to support clinical programs and facility maintenance. This leadership role involves managing audits, financial reporting, and risk assessment to maintain organizational stability. By implementing robust financial controls, Jones protects the assets required to serve thousands of people with mental health needs. The Chief Financial Officer collaborates with the executive team to align fiscal goals with the mission of providing accessible care. Through precise forecasting and expense management, Jones supports the expansion of services across North Carolina. This financial oversight ensures that resources remain available for critical community support initiatives. Ultimately, the Chief Financial Officer drives the economic health necessary for the organization to fulfill its commitment to those with developmental disabilities.

Lyndril Leonard, the Chief Operating Officer at Monarch, directs the daily delivery of clinical services for individuals with intellectual and developmental disabilities. Overseeing the internal service infrastructure, the Chief Operating Officer ensures that all programs meet rigorous state standards for quality and safety. This leadership role involves optimizing resource allocation across regional care centers to maximize patient outcomes. By streamlining administrative workflows, Leonard improves the efficiency of support systems for thousands of North Carolinians. The Chief Operating Officer collaborates with clinical teams to implement evidence-based practices that address complex mental health needs. Through constant monitoring of service delivery metrics, Leonard maintains high standards of care. This operational focus supports the broader mission of providing accessible, high-quality health services. Ultimately, the Chief Operating Officer drives the organizational capacity required to sustain long-term growth and community impact.

Rachel Doyle, the President & Owner at Monarch, defines the overarching vision and strategic direction for the entire organization. Overseeing the alignment of corporate values with clinical outcomes, the President & Owner ensures that the mission of supporting individuals with intellectual disabilities remains the primary focus. This leadership role involves engaging with stakeholders and community partners to advocate for improved mental health services. By setting the tone for organizational culture, Doyle fosters an environment of compassion and innovation. The President & Owner collaborates with the board to navigate the complexities of the healthcare industry in North Carolina. Through decisive leadership, Doyle guides the organization toward sustainable growth and expanded service offerings. This strategic oversight ensures that the organization remains a leader in the health services sector. Ultimately, the President & Owner drives the long-term success and impact of the organization on the lives of those served.

James Pellerin, the President at Monarch, leads the strategic execution of programs focused on substance use disorders and mental health recovery. Overseeing the implementation of clinical initiatives, the President ensures that service delivery models remain effective and responsive to patient needs. This leadership role involves building partnerships with community organizations to expand the reach of support services across North Carolina. By fostering a culture of continuous improvement, Pellerin enhances the quality of care provided to the community. The President collaborates with the clinical team to integrate new treatment methodologies into existing programs. Through active engagement with regional stakeholders, Pellerin identifies opportunities for service expansion and community outreach. This strategic focus supports the organization in addressing the complex challenges faced by individuals with mental illness. Ultimately, the President drives the operational success required to fulfill the mission of providing compassionate and innovative care.

Blake Martin, the President at Monarch, directs the business development and growth strategies for the organization. Overseeing the expansion of service lines, the President ensures that the organization reaches more individuals with intellectual and developmental disabilities across North Carolina. This leadership role involves identifying new market opportunities and securing the resources necessary for service scaling. By fostering relationships with key industry partners, Martin strengthens the market position of the organization. The President collaborates with the executive team to align growth initiatives with the core mission of providing accessible care. Through strategic planning and market analysis, Martin identifies trends that impact the delivery of mental health services. This business focus supports the organization in maintaining its commitment to community support. Ultimately, the President drives the growth and sustainability required to ensure that the organization continues to provide essential services to those in need.

James Kernan, the Chief Revenue Officer at Monarch, manages the financial intake processes and reimbursement strategies essential for sustaining health services. Overseeing the revenue cycle, the Chief Revenue Officer ensures that billing operations remain compliant with complex healthcare regulations. This leadership role involves analyzing market trends to secure funding streams that support programs for substance use disorders. By optimizing financial workflows, Kernan improves the fiscal health of the organization. The Chief Revenue Officer coordinates with state agencies to ensure consistent reimbursement for critical care services. Through rigorous oversight of financial data, Kernan identifies opportunities for revenue growth and operational sustainability. This strategic focus allows the organization to expand its reach across North Carolina. Ultimately, the Chief Revenue Officer secures the necessary capital to maintain high-quality support for individuals with developmental disabilities and mental illness.

Geoff Moehrke, the Chief Information Officer at Monarch, directs the digital transformation and technological infrastructure supporting clinical operations. Overseeing the secure management of electronic health records, the Chief Information Officer ensures that data systems remain compliant with privacy regulations. This leadership role involves implementing advanced software solutions that improve communication between care providers and patients. By modernizing the IT landscape, Moehrke enhances the efficiency of service delivery for individuals with intellectual disabilities. The Chief Information Officer manages cybersecurity protocols to protect sensitive information across all North Carolina facilities. Through strategic investment in technology, Moehrke enables better tracking of patient outcomes and service quality. This technical focus supports the organization in delivering innovative care in a rapidly evolving healthcare environment. Ultimately, the Chief Information Officer drives the digital capabilities required to maintain high standards of service and operational excellence.

Sheryl Zerbe, the Chief Operations Officer at Monarch, manages the supply chain logistics and facility management for all clinical sites. Overseeing the physical infrastructure, the Chief Operations Officer ensures that every location provides a safe and therapeutic environment for individuals with substance use disorders. This leadership role involves coordinating the procurement of medical supplies and equipment necessary for daily operations. By optimizing facility utilization, Zerbe improves the accessibility of care across the North Carolina region. The Chief Operations Officer collaborates with regional managers to standardize operational procedures and maintain high service quality. Through rigorous oversight of logistics, Zerbe reduces overhead costs while enhancing the patient experience. This operational focus supports the organization in meeting the diverse needs of the community. Ultimately, the Chief Operations Officer drives the logistical success required to sustain the mission of providing comprehensive support services.

Terri Bernhardt, the Executive Vice President & Chief Administrative Officer at Monarch, directs the human resources and administrative functions that support the workforce. Overseeing talent acquisition and employee development, the Executive Vice President & Chief Administrative Officer ensures that the organization retains skilled professionals dedicated to mental health care. This leadership role involves managing organizational policies and internal communications to maintain a cohesive work environment. By streamlining administrative processes, Bernhardt improves the overall productivity of the staff. The Executive Vice President & Chief Administrative Officer collaborates with other executives to implement programs that support employee well-being and professional growth. Through effective management of human capital, Bernhardt ensures that the organization has the expertise required to serve individuals with developmental disabilities. This administrative focus supports the delivery of high-quality care across North Carolina. Ultimately, the Executive Vice President & Chief Administrative Officer drives the organizational culture necessary for success.

Robert McHale, the Medical Director at Monarch, oversees the clinical standards and medical practices across all health service programs. Overseeing the medical staff, the Medical Director ensures that treatment plans for individuals with intellectual disabilities and mental illness are evidence-based and safe. This leadership role involves reviewing clinical outcomes and implementing protocols that improve patient health. By providing expert guidance to the care teams, McHale maintains high standards of medical excellence. The Medical Director collaborates with other executives to integrate clinical insights into the broader organizational strategy. Through constant evaluation of medical practices, McHale ensures that the organization remains at the forefront of behavioral health care in North Carolina. This clinical focus supports the mission of providing comprehensive and effective support services. Ultimately, the Medical Director drives the medical quality and safety required to achieve positive outcomes for every individual served.