Leadership Overview
Monarch has 8 executives leading key functions including operations, information technology, finance, administration, medical direction, and ownership.
Driven by a commitment to transformative care, Monarch provides essential support to individuals facing intellectual and developmental disabilities, mental illness, and substance use disorders across North Carolina, fostering independence and well-being.
Driven by a commitment to transformative care, Monarch provides essential support to individuals facing intellectual and developmental disabilities, mental illness, and substance use disorders across North Carolina, fostering independence and well-being.
Leadership Roles at Monarch
Cindy Jones - Chief Financial Officer
Cindy Jones, the Chief Financial Officer at Monarch, manages the financial health and strategic fiscal planning for the organization's extensive operations in North Carolina. Cindy Jones oversees all financial activities, including budgeting, forecasting, and resource allocation, ensuring sustainable support for thousands of individuals with intellectual and developmental disabilities, mental illness, and substance use disorders. This executive's responsibilities include maintaining financial compliance, optimizing revenue streams, and managing expenditures to maximize the impact of services provided. The Chief Financial Officer plays a pivotal role in securing the financial stability necessary for Monarch's continued growth and its commitment to serving vulnerable populations. Jones's financial acumen underpins the organization's capacity to deliver essential care.
Lyndril Leonard - Chief Operating Officer
Lyndril Leonard, the Chief Operating Officer at Monarch, directs the operational framework supporting thousands of individuals with intellectual and developmental disabilities, mental illness, and substance use disorders in North Carolina. Overseeing daily functions, Lyndril Leonard ensures efficient service delivery and resource allocation across all program sites. This leadership involves optimizing workflows and implementing best practices to enhance the quality of care provided. The Chief Operating Officer's role is critical in translating strategic objectives into tangible operational outcomes, driving continuous improvement in service accessibility and effectiveness. This executive manages departmental coordination to maintain high standards of support and operational integrity throughout the organization's extensive network.
Rachel Doyle - President & Owner
Rachel Doyle, the President & Owner at Monarch, provides ultimate strategic direction and ownership oversight for the organization's mission in North Carolina. Rachel Doyle guides the company's vision for supporting thousands of individuals with intellectual and developmental disabilities, mental illness, and substance use disorders. This leadership role encompasses setting the overarching goals and ensuring the organization remains true to its core values of compassionate and effective care. The President & Owner's influence is critical in shaping the company's culture and its long-term impact on the communities served. Doyle's commitment drives the continuous pursuit of excellence in all aspects of Monarch's operations and service provision.
James Pellerin - President
James Pellerin, the President at Monarch, leads the executive team in executing the company's strategic objectives across North Carolina. James Pellerin focuses on driving growth and ensuring the highest quality of support for individuals with intellectual and developmental disabilities, mental illness, and substance use disorders. This role involves fostering strong relationships with stakeholders and overseeing the implementation of innovative programs that enhance client well-being. The President's leadership is instrumental in navigating the complexities of the healthcare and social services sectors. Pellerin's strategic vision guides Monarch's efforts to expand its reach and deepen its impact within the communities it serves.
Geoff Moehrke - Chief Information Officer
Geoff Moehrke, the Chief Information Officer at Monarch, architects the technology strategy and infrastructure essential for delivering innovative support to individuals in North Carolina. Geoff Moehrke oversees the integration of digital solutions that enhance service delivery for those with intellectual and developmental disabilities, mental illness, and substance use disorders. This role involves managing data security, system reliability, and the adoption of new technologies to improve operational efficiency and client outcomes. The Chief Information Officer ensures that Monarch's technological capabilities align with its mission to provide comprehensive and accessible care. By driving technological advancements, Moehrke supports the organization's expansion and its ability to reach more individuals needing critical support services.
Sheryl Zerbe - Chief Operations Officer
Sheryl Zerbe, the Chief Operations Officer at Monarch, directs the strategic implementation of operational initiatives across North Carolina, focusing on enhancing support for individuals with intellectual and developmental disabilities, mental illness, and substance use disorders. Sheryl Zerbe ensures that operational strategies align with the company's mission to provide comprehensive and effective care. This leadership position involves overseeing the development and execution of programs designed to improve service accessibility and client outcomes. The Chief Operations Officer's focus is on driving operational excellence and fostering an environment of continuous improvement within the organization's service delivery network. Zerbe's oversight is crucial for maintaining the high standards of care Monarch is known for.
Terri Bernhardt - Executive Vice President & Chief Administrative Officer
Terri Bernhardt, the Executive Vice President & Chief Administrative Officer at Monarch, directs the comprehensive administrative functions that support the organization's mission in North Carolina. Terri Bernhardt oversees critical areas including human resources, legal affairs, and facility management, ensuring operational efficiency and compliance. This executive's responsibilities are vital for maintaining a stable and supportive environment for both staff and the thousands of individuals receiving services for intellectual and developmental disabilities, mental illness, and substance use disorders. The Chief Administrative Officer plays a key part in aligning administrative policies with the company's strategic goals. Bernhardt's leadership ensures that the organizational infrastructure effectively supports Monarch's commitment to exceptional care.

Robert McHale - Medical Director
Robert McHale, the Medical Director at Monarch, provides essential clinical leadership and oversight for healthcare services in North Carolina. Robert McHale guides the medical protocols and standards of care for individuals with intellectual and developmental disabilities, mental illness, and substance use disorders. This role involves ensuring that all clinical practices are evidence-based, effective, and aligned with the organization's compassionate approach. The Medical Director's expertise is crucial for developing and implementing treatment plans that promote client recovery and well-being. McHale's direction ensures the highest quality of medical and therapeutic support, reinforcing Monarch's dedication to comprehensive patient care.
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