MetroPlusHealth Executive and Leadership Team

Angela Minerva, the Chief of Staff To the President and Chief Executive Officer, Board of Directors Liaison at MetroPlusHealth, manages the strategic agenda for the executive office. Minerva directs the flow of information between the leadership team and the Board of Directors to ensure transparency and alignment. By coordinating high-level meetings and governance activities, the Chief of Staff To the President and Chief Executive Officer, Board of Directors Liaison supports effective decision-making. This role involves managing complex projects that require cross-functional collaboration across the organization. Angela Minerva facilitates communication to ensure that the strategic vision of the company remains clear to all stakeholders. Through the oversight of board relations, the Chief of Staff To the President and Chief Executive Officer, Board of Directors Liaison maintains strong institutional governance. Minerva focuses on enabling the executive team to execute the mission of the company with precision and focus.

Lauren Castaldo, the Chief Financial Officer at MetroPlusHealth, manages the fiscal health and long-term financial planning of the organization. Castaldo directs budgeting, financial reporting, and capital allocation to ensure the sustainability of insurance operations. By analyzing market trends and cost structures, the Chief Financial Officer optimizes resource distribution to support growth initiatives. This role involves maintaining rigorous compliance with regulatory financial standards while providing insights to the Board of Directors. Lauren Castaldo oversees the financial modeling that informs strategic decisions regarding coverage expansion and service delivery. Through disciplined fiscal management, the Chief Financial Officer secures the financial stability necessary to serve the community effectively. Castaldo works closely with other executives to align financial performance with the mission of the company. This leadership role remains critical for balancing operational costs with the delivery of high-quality health insurance services.

Lila Benayoun, the Chief Operating Officer at MetroPlusHealth, directs all internal business processes and service delivery models. Benayoun architects scalable workflows to ensure seamless member experiences across the health insurance portfolio. By optimizing administrative efficiency, the Chief Operating Officer supports the broader mission of providing accessible coverage to diverse populations. This leadership role involves constant collaboration with clinical and financial departments to maintain high standards of service quality. Lila Benayoun monitors performance metrics to drive continuous improvement in operational output. Through rigorous oversight of daily functions, the Chief Operating Officer guarantees that organizational resources align with the strategic goals of the company. Benayoun maintains a focus on streamlining complex insurance operations to enhance overall member satisfaction and retention. This commitment to operational excellence remains central to the long-term success of the organization within the competitive healthcare landscape.

Tess Kuczynski, the Deputy Chief Operating Officer at MetroPlusHealth, manages the day-to-day execution of member services and provider relations. Kuczynski directs the operational teams that handle enrollment, claims processing, and customer support. By refining service protocols, the Deputy Chief Operating Officer improves the speed and accuracy of member interactions. This role involves coordinating with the Chief Operating Officer to implement process improvements that enhance overall service delivery. Tess Kuczynski monitors performance metrics to ensure that operational targets align with the mission of the company. Through the management of frontline staff, the Deputy Chief Operating Officer fosters a culture of responsiveness and care. Kuczynski focuses on resolving complex operational challenges to maintain high levels of member satisfaction. This leadership position remains vital for ensuring that the daily operations of the company support the health and well-being of the community.

Marsha Nadine, the Chief of Staff at MetroPlusHealth, manages executive communications and coordinates cross-departmental initiatives. Nadine facilitates alignment between senior leadership and operational teams to ensure the execution of corporate strategy. By streamlining internal processes, the Chief of Staff improves organizational agility and decision-making speed. This role involves managing high-priority projects that impact the entire health insurance ecosystem. Marsha Nadine oversees the flow of information to the executive suite, ensuring clarity and focus on critical business objectives. Through proactive management of internal workflows, the Chief of Staff drives efficiency across all departments. Nadine maintains a comprehensive view of the company to identify opportunities for improved collaboration and resource allocation. This leadership position requires constant engagement with various stakeholders to support the overarching mission of delivering quality healthcare coverage to the community.

Michael Mattola, the Chief Information Officer at MetroPlusHealth, directs the digital transformation and technological infrastructure of the organization. Mattola architects secure data systems to support the complex requirements of health insurance administration. By implementing advanced analytics, the Chief Information Officer enhances the ability of the company to manage member data and improve health outcomes. This role involves overseeing cybersecurity protocols to protect sensitive information while ensuring system reliability. Michael Mattola leads the integration of new software solutions to streamline claims processing and member enrollment. Through strategic investment in technology, the Chief Information Officer drives innovation across the enterprise. Mattola collaborates with other leaders to ensure that digital tools support the broader business goals of the company. This focus on technological advancement remains essential for maintaining a competitive edge in the evolving healthcare market.

Mauricio Jimenez, the Deputy Chief Information Officer at MetroPlusHealth, oversees the implementation of enterprise-wide software applications and system integrations. Jimenez directs the technical teams responsible for maintaining the stability of core insurance platforms. By focusing on system architecture, the Deputy Chief Information Officer ensures that digital tools remain responsive to the needs of members and providers. This role involves managing the lifecycle of critical IT projects that support operational efficiency. Mauricio Jimenez collaborates with the Chief Information Officer to align technical roadmaps with the strategic vision of the company. Through the optimization of internal databases, the Deputy Chief Information Officer improves data accessibility for clinical and administrative staff. Jimenez maintains a focus on scalable infrastructure to support the growing member base. This leadership position drives the technical execution required to maintain high-quality service standards across the organization.

Kathleen Leonard, the Deputy Chief Information Officer at MetroPlusHealth, manages the digital security and data governance frameworks of the organization. Leonard directs the teams responsible for protecting member information and ensuring compliance with healthcare privacy regulations. By implementing robust security protocols, the Deputy Chief Information Officer mitigates risks associated with digital health records. This role involves overseeing the maintenance of secure networks that facilitate communication between the company and healthcare providers. Kathleen Leonard works with the IT leadership team to modernize legacy systems and improve data integrity. Through the development of comprehensive data policies, the Deputy Chief Information Officer supports the secure delivery of insurance services. Leonard focuses on building resilient systems that withstand evolving cyber threats. This leadership role ensures that the technological foundation of the company remains secure and reliable for all stakeholders.

Sanjiv Shah, the Chief Medical Officer at MetroPlusHealth, directs the clinical strategy and quality improvement initiatives of the organization. Shah oversees the development of health programs that address the specific needs of the member population. By analyzing clinical data, the Chief Medical Officer ensures that insurance coverage promotes positive health outcomes and preventative care. This role involves collaborating with healthcare providers to maintain high standards of medical service. Sanjiv Shah leads the efforts to integrate evidence-based practices into the care management models of the company. Through the oversight of clinical policies, the Chief Medical Officer drives improvements in member health and wellness. Shah works with the executive team to align medical strategy with the broader mission of the company. This leadership position remains essential for ensuring that the health insurance services provided are both effective and accessible to the community.

Michael Kushner, the Chief People Officer at MetroPlusHealth, directs the human resources strategy and organizational development of the company. Kushner oversees talent acquisition, employee engagement, and professional development programs to build a high-performing workforce. By fostering a culture of inclusion and excellence, the Chief People Officer ensures that the organization attracts and retains top talent. This role involves managing the internal policies that support employee well-being and productivity. Michael Kushner collaborates with other leaders to align workforce capabilities with the strategic goals of the company. Through the implementation of effective HR systems, the Chief People Officer drives organizational growth and stability. Kushner focuses on creating an environment where staff can thrive while delivering quality service to members. This leadership position remains critical for maintaining the human capital necessary to support the mission of the company.