MetroPlusHealth Executive and Leadership Team

Angela Minerva, the Chief of Staff To the President and Chief Executive Officer, Board of Directors Liaison at MetroPlusHealth, provides comprehensive support to executive leadership and facilitates board communications. Coordinating strategic priorities and ensuring effective governance, Minerva enhances the alignment between operational execution and board directives. This multifaceted role involves managing executive communications, preparing board materials, and overseeing special projects that advance the company's mission. By serving as a key liaison, Angela Minerva ensures clear and consistent communication between the executive team and the Board of Directors. The Chief of Staff's responsibilities include strategic planning support, operational analysis, and driving initiatives that uphold MetroPlusHealth's commitment to quality healthcare and corporate governance. Minerva's role is critical in maintaining strong leadership synergy and effective board oversight.

Lauren Castaldo, the Chief Financial Officer at MetroPlusHealth, directs the company's financial strategy and fiscal management. Overseeing all financial operations, Castaldo ensures the fiscal health and sustainability of the organization, supporting its mission to provide accessible health insurance. This critical role involves managing budgeting, forecasting, financial reporting, and investment strategies to optimize financial performance. By maintaining rigorous financial controls, Lauren Castaldo drives profitability and ensures compliance with regulatory requirements across the New York market. The Chief Financial Officer's leadership extends to capital allocation, risk management, and developing financial models that support long-term growth and operational efficiency. Castaldo's expertise in financial planning is instrumental in guiding MetroPlusHealth's strategic decisions and securing its financial future.

Lila Benayoun, the Chief Operating Officer at MetroPlusHealth, oversees the day-to-day operations and service delivery of the health insurance provider. Managing critical operational functions, Benayoun ensures the efficient and effective execution of the company's strategic goals, supporting its commitment to accessible healthcare. This leadership position involves optimizing business processes, enhancing member services, and driving operational excellence across all departments. By streamlining workflows and implementing best practices, Lila Benayoun enhances the overall member experience and operational efficiency. The Chief Operating Officer's responsibilities include managing claims processing, provider network relations, and customer support operations, ensuring seamless service delivery throughout New York. Benayoun's strategic oversight is vital for maintaining high standards of service and operational integrity at MetroPlusHealth.

Masud Mahdi, the Deputy Chief Operating Officer at MetroPlusHealth, assists the Chief Operating Officer in managing the company's operational functions and service delivery. Focusing on specific operational areas, Mahdi contributes to enhancing efficiency and member satisfaction across the organization. This role involves overseeing critical processes such as claims management, member support, and operational workflow optimization within the New York region. By driving process improvements, Masud Mahdi supports the seamless execution of MetroPlusHealth's strategic objectives. The Deputy Chief Operating Officer's responsibilities include managing operational teams, implementing new service protocols, and ensuring adherence to quality standards. Mahdi's dedication to operational excellence is vital for maintaining the high level of service expected by MetroPlusHealth members.

Tess Kuczynski, the Deputy Chief Operating Officer at MetroPlusHealth, collaborates with the Chief Operating Officer to enhance operational performance and service delivery. Concentrating on specific operational segments, Kuczynski drives initiatives aimed at improving member experience and organizational efficiency. This position involves managing key operational workflows, implementing service enhancements, and ensuring the effective utilization of resources across MetroPlusHealth's operations. By focusing on process optimization, Tess Kuczynski contributes to the company's ability to provide accessible and high-quality health insurance. The Deputy Chief Operating Officer's duties include overseeing departmental operations, supporting strategic projects, and ensuring compliance with operational standards. Kuczynski's efforts are integral to maintaining the operational integrity and service excellence of MetroPlusHealth.

Michael Mattola, the Chief Information Officer at MetroPlusHealth, directs the organization's technology strategy and infrastructure. Overseeing all IT operations, Mattola ensures the seamless integration of digital solutions to support the company's mission of providing accessible health insurance. This leadership role involves managing cybersecurity protocols, data management systems, and the development of innovative technological platforms that enhance member services and operational efficiency. By architecting robust IT frameworks, Michael Mattola drives the digital transformation initiatives critical to MetroPlusHealth's market position. The Chief Information Officer's purview extends to optimizing system performance and ensuring compliance with healthcare data regulations, thereby safeguarding sensitive information and maintaining stakeholder trust. Mattola's strategic vision empowers the organization to leverage technology for improved healthcare delivery and administrative processes across its New York operations.

Marsha Nadine, the Chief of Staff at MetroPlusHealth, provides strategic support and operational oversight to executive leadership. Coordinating key initiatives and ensuring alignment across departments, Nadine facilitates the efficient execution of the company's strategic objectives. This role involves managing cross-functional projects, streamlining communication channels, and driving operational improvements that enhance service delivery. By acting as a central point of coordination, Marsha Nadine supports the Chief Executive Officer in advancing the organization's mission. The Chief of Staff's responsibilities include preparing executive briefings, managing board communications, and implementing strategic plans to foster growth and operational excellence within the New York health insurance landscape. Nadine's focus on process optimization and strategic alignment ensures that MetroPlusHealth effectively navigates the complexities of the healthcare industry.

Mauricio Jimenez, the Deputy Chief Information Officer at MetroPlusHealth, supports the Chief Information Officer in managing the organization's technology infrastructure and digital initiatives. Collaborating on IT strategy, Jimenez assists in the implementation of systems that enhance operational efficiency and member services. This role involves contributing to cybersecurity efforts, data management strategies, and the deployment of new technologies across the company's New York operations. By working closely with the CIO, Mauricio Jimenez helps ensure the reliability and security of IT systems. The Deputy Chief Information Officer's focus includes supporting system upgrades, managing IT projects, and ensuring that technology solutions align with MetroPlusHealth's business objectives. Jimenez's efforts are crucial in maintaining a robust and secure technological foundation for the organization.

Kathleen Leonard, the Deputy Chief Information Officer at MetroPlusHealth, partners with the Chief Information Officer to advance the company's technological capabilities. Focusing on specific IT domains, Leonard contributes to the strategic planning and execution of technology projects that support MetroPlusHealth's mission. This position involves overseeing aspects of IT infrastructure, application development, and ensuring the integrity of data systems. By driving key technology initiatives, Kathleen Leonard enhances the organization's ability to deliver superior member services and operational effectiveness. The Deputy Chief Information Officer's responsibilities include managing IT resources, coordinating with external technology vendors, and ensuring compliance with industry standards. Leonard's contributions are essential for maintaining a cutting-edge and secure IT environment for MetroPlusHealth.

Michael Kushner, the Chief People Officer at MetroPlusHealth, leads the human resources strategy and talent management initiatives for the organization. Overseeing all aspects of employee relations, talent acquisition, and organizational development, Kushner fosters a positive and productive work environment that supports the company's mission. This leadership role involves developing and implementing HR policies, managing compensation and benefits, and driving employee engagement programs across MetroPlusHealth's New York-based workforce. By cultivating a strong organizational culture, Michael Kushner ensures that the company attracts and retains top talent. The Chief People Officer's responsibilities include workforce planning, leadership development, and ensuring compliance with labor laws. Kushner's strategic approach to human capital management is essential for the sustained success and growth of MetroPlusHealth.