Mercy Executive and Leadership Team

Steve Mackin, the President & Chief Executive Officer at Mercy, directs the overarching strategy and operational execution for the integrated health system. Mackin guides the organization's mission to deliver high-quality, accessible healthcare services across hospitals, physician practices, outpatient clinics, and health plans. Overseeing all major strategic initiatives, Mackin ensures alignment with the company's founding principles and market demands. This leadership role involves fostering innovation in patient care delivery and driving financial sustainability for Mercy's extensive network. By championing a culture of excellence, Steve Mackin ensures the organization effectively serves its communities and advances its position within the healthcare sector.

Mary Garber, the Chief Financial Officer at Mercy, directs all financial planning, management, and reporting for the integrated health system. Garber oversees budgeting, revenue cycle management, and investment strategies across Mercy's hospitals, clinics, and health plans. This critical role ensures the financial health and long-term viability of the organization. By managing financial resources effectively, Garber supports Mercy's mission to provide accessible and high-quality healthcare services. The Chief Financial Officer's leadership is essential for navigating the complex financial landscape of the healthcare industry and driving sustainable growth for Mercy.

Mandy Loop, the Corporate, Foundation Vice President & Chief Financial Officer at Mercy, directs financial operations and fiscal strategy for both the corporate entity and its associated foundation. Loop oversees financial planning, budgeting, and resource allocation, ensuring fiscal responsibility and sustainability. This dual role requires meticulous management of funds for both operational activities and philanthropic initiatives. By providing expert financial oversight, Mandy Loop supports Mercy's mission to deliver comprehensive healthcare and advance its charitable objectives. The Corporate, Foundation Vice President & Chief Financial Officer's guidance is essential for the financial integrity of the entire organization.

Michele Stewart, the Chief Operating Officer at Mercy, oversees the day-to-day operations of the health system's diverse service lines. Stewart directs the efficient functioning of acute care hospitals, physician practices, and outpatient facilities, ensuring seamless patient experiences. This role involves optimizing operational workflows and resource allocation across Mercy's extensive network. Stewart drives initiatives focused on enhancing service delivery and operational efficiency, directly impacting patient care quality and accessibility. By managing complex operational dynamics, Michele Stewart ensures that Mercy's facilities consistently meet high standards of performance and patient satisfaction.

Dottie Bringle, the Chief Operating Officer and Cno at Mercy, leads both operational execution and nursing practice across the health system. Bringle oversees the efficient management of hospital and clinic operations while simultaneously directing nursing strategy and patient care standards. This integrated leadership ensures high-quality clinical outcomes and operational excellence. By focusing on both service delivery and clinical quality, Dottie Bringle drives initiatives that enhance patient safety and satisfaction. The Chief Operating Officer and Cno's expertise is vital for aligning operational goals with the highest standards of nursing care throughout Mercy.

Crystal Milde, the Executive Assistant To the Chief Human Resources Officer and Foundation President at Mercy, provides critical administrative support for key leadership functions. Milde manages complex scheduling, coordinates executive communications, and facilitates essential administrative processes for both human resources and foundation initiatives. This role ensures the smooth operation of these vital departments, supporting employee relations and philanthropic endeavors. By maintaining efficient administrative workflows, Crystal Milde directly contributes to the effectiveness of executive decision-making and the successful execution of strategic objectives within Mercy.

Scott Richert, the Chief Information Officer at Mercy, leads the strategic development and implementation of information technology across the health system. Richert oversees all aspects of technology infrastructure, data management, and digital transformation initiatives. This role is pivotal in enhancing patient care through advanced technological solutions and ensuring robust data security. By driving innovation in IT systems, Richert supports operational efficiency and the seamless integration of services across Mercy's hospitals and clinics. The Chief Information Officer's expertise ensures Mercy remains at the forefront of healthcare technology, improving both patient outcomes and operational effectiveness.

Kristina Dover, the Chief Marketing Officer at Mercy, directs the strategic marketing and communications efforts for the integrated health system. Dover oversees brand management, patient engagement, and market outreach initiatives across Mercy's diverse service lines. This role is crucial for enhancing community awareness and driving patient acquisition for hospitals, physician practices, and outpatient clinics. By developing impactful marketing strategies, Kristina Dover strengthens Mercy's brand presence and supports its mission to provide accessible healthcare. The Chief Marketing Officer's leadership ensures effective communication of Mercy's value proposition to patients and stakeholders.

Sadaf Sohrab, the Chief Medical Officer at Mercy, directs clinical strategy and ensures the highest standards of medical care across the organization. Sohrab oversees physician leadership, quality improvement initiatives, and patient safety protocols throughout Mercy's hospitals and clinics. This role is fundamental to maintaining clinical excellence and advancing medical practices. By championing evidence-based medicine and fostering collaboration among medical staff, Sadaf Sohrab enhances patient outcomes and drives clinical innovation. The Chief Medical Officer's leadership is essential for upholding Mercy's commitment to providing exceptional and compassionate healthcare.

Lance Faddis, the Chief Administrative Officer at Mercy, oversees a broad range of administrative functions critical to the health system's operations. Faddis directs key support services, ensuring efficient resource management and operational alignment across departments. This role is integral to maintaining the smooth functioning of Mercy's extensive network of hospitals and clinics. By optimizing administrative processes and fostering interdepartmental collaboration, Lance Faddis supports the organization's strategic goals. The Chief Administrative Officer's leadership ensures that administrative functions effectively enable Mercy to deliver high-quality patient care and achieve its mission.