Mercy Health Executive and Leadership Team

September, 2026

Leadership Overview

Mercy Health has 10 executives leading key functions including hospital operations, aged care, financial management, and clinical strategy.

Committed to compassionate care, Mercy Health delivers comprehensive medical services, mental health programs, and aged care support across Australia to improve community well-being through integrated health solutions.

Leadership Roles at Mercy Health

  • Group Chief Executive Officer - Stephen Cornelissen
  • Chief Executive Officer, Healthy Ageing - Clare Douglas
  • Group Chief Executive Officer - Angela Nolan
  • Chief Executive Officer, Healthy Ageing - Gavin Young
  • Chief Financial Officer - Bruce Teal
  • Chief Financial Officer, Health Services - Diana Ortisi
  • Senior Vice President, System Chief Financial Officer - Anthony Filer
  • Chief Information Officer - Lois Reinhart
  • Chief People Officer - Karen Cicero
  • Chief Medical Officer, Acting - Thomas Chan
  • Stephen Cornelissen - Group Chief Executive Officer

    Stephen Cornelissen, the Group Chief Executive Officer at Mercy Health, directs the overarching strategic vision for the entire hospital and aged care network. Cornelissen architects long-term growth initiatives while ensuring the organization maintains high standards of clinical excellence across all facilities. By overseeing the integration of mental health programs and early parenting support, the Group Chief Executive Officer aligns operational outputs with the core mission of compassionate care. This leadership role involves constant collaboration with the Board to secure financial sustainability and expand service reach throughout the Australian market. Stephen Cornelissen monitors performance metrics to optimize resource allocation across diverse care centers. Through rigorous oversight of hospital operations, the Group Chief Executive Officer drives continuous improvement in patient outcomes. Ultimately, Cornelissen secures the future of the organization by fostering a culture of innovation and excellence in health service delivery.

    Clare Douglas - Chief Executive Officer, Healthy Ageing

    Clare Douglas, the Chief Executive Officer, Healthy Ageing at Mercy Health, manages the strategic direction of all aged care homes and residential support services. Douglas architects specialized care models that prioritize resident dignity and quality of life within the broader health network. By overseeing regional expansion and facility management, the Chief Executive Officer, Healthy Ageing ensures that aged care operations meet evolving regulatory requirements and community needs. This leadership role involves coordinating with clinical teams to integrate geriatric health programs into the existing service portfolio. Clare Douglas drives operational efficiency by streamlining administrative processes across multiple care centers. Through proactive engagement with stakeholders, the Chief Executive Officer, Healthy Ageing maintains high occupancy rates and service satisfaction. Douglas secures the long-term viability of aged care assets by implementing sustainable business practices that support the mission of providing compassionate, high-quality care to the elderly population.

    Angela Nolan - Group Chief Executive Officer

    Angela Nolan, the Group Chief Executive Officer at Mercy Health, focuses on the transformation of hospital infrastructure and the modernization of clinical service delivery. Nolan architects scalable systems that enhance the efficiency of acute care and surgical departments. By overseeing the implementation of advanced health worker training programs, the Group Chief Executive Officer ensures that the workforce remains equipped to handle complex medical challenges. This leadership role involves managing cross-departmental synergies to improve patient flow and reduce wait times across the hospital network. Angela Nolan drives strategic partnerships with external health providers to broaden the scope of available medical services. Through meticulous analysis of operational data, the Group Chief Executive Officer identifies opportunities for service expansion and quality enhancement. Ultimately, Nolan strengthens the competitive position of the organization by prioritizing clinical safety and operational excellence in every aspect of hospital management.

    Gavin Young - Chief Executive Officer, Healthy Ageing

    Gavin Young, the Chief Executive Officer, Healthy Ageing at Mercy Health, leads the development of innovative community-based support programs for the aging population. Young architects comprehensive wellness initiatives that extend beyond traditional residential care to include home-based support services. By overseeing the integration of digital health monitoring tools, the Chief Executive Officer, Healthy Ageing improves the responsiveness of care teams to resident needs. This leadership role involves managing the financial performance of aged care facilities while maintaining strict adherence to safety protocols. Gavin Young drives the adoption of new care technologies that enhance the independence of residents. Through strategic planning, the Chief Executive Officer, Healthy Ageing ensures that the organization remains a leader in the aged care sector. Young secures the reputation of the network by fostering a supportive environment that emphasizes holistic health and well-being for all individuals under the care of the organization.

    Bruce Teal - Chief Financial Officer

    Bruce Teal, the Chief Financial Officer at Mercy Health, manages the fiscal health and capital allocation strategies for the entire organization. Teal architects robust financial frameworks that support the expansion of hospital services and aged care infrastructure. By overseeing budgeting, auditing, and financial reporting, the Chief Financial Officer ensures transparency and accountability across all departments. This leadership role involves analyzing market trends to identify investment opportunities that align with the long-term mission of the organization. Bruce Teal drives cost-optimization initiatives that improve operational margins without compromising the quality of patient care. Through rigorous risk management, the Chief Financial Officer protects the financial assets of the network against economic volatility. Teal secures the necessary funding for major capital projects by maintaining strong relationships with financial institutions. Ultimately, the Chief Financial Officer provides the fiscal stability required to sustain the diverse range of health services offered by the organization.

    Diana Ortisi - Chief Financial Officer, Health Services

    Diana Ortisi, the Chief Financial Officer, Health Services at Mercy Health, manages the financial operations specifically related to hospital and clinical service delivery. Ortisi architects detailed revenue cycle management processes that ensure the financial viability of acute care programs. By overseeing the allocation of resources to medical departments, the Chief Financial Officer, Health Services supports the delivery of high-quality patient care. This leadership role involves monitoring the financial performance of individual hospitals to identify areas for efficiency gains. Diana Ortisi drives the development of financial models that account for the unique costs associated with mental health and early parenting support services. Through close collaboration with clinical leaders, the Chief Financial Officer, Health Services ensures that financial planning aligns with medical priorities. Ortisi secures the operational budget by implementing strict fiscal controls. Ultimately, the Chief Financial Officer, Health Services provides the financial oversight necessary to maintain the high standards of clinical care.

    Anthony Filer - Senior Vice President, System Chief Financial Officer

    Anthony Filer, the Senior Vice President, System Chief Financial Officer at Mercy Health, oversees the enterprise-wide financial strategy and long-term capital planning. Filer architects complex financial structures that support the growth of the entire health system across diverse regions. By overseeing treasury management and corporate finance, the Senior Vice President, System Chief Financial Officer ensures the organization maintains a strong balance sheet. This leadership role involves evaluating the financial impact of large-scale strategic initiatives and mergers. Anthony Filer drives the implementation of enterprise resource planning systems to improve financial visibility across all business units. Through strategic planning, the Senior Vice President, System Chief Financial Officer aligns the financial goals of the organization with its mission of community service. Filer secures the financial future of the network by optimizing capital structure and managing debt obligations. Ultimately, the Senior Vice President, System Chief Financial Officer provides the strategic financial leadership required for sustainable growth.

    Lois Reinhart - Chief Information Officer

    Lois Reinhart, the Chief Information Officer at Mercy Health, directs the digital transformation and information technology strategy for the entire health network. Reinhart architects secure and scalable data infrastructure that supports electronic health records and clinical decision-making tools. By overseeing the implementation of cybersecurity protocols, the Chief Information Officer ensures the protection of sensitive patient information across all hospitals and care centers. This leadership role involves integrating advanced analytics platforms to improve operational efficiency and clinical outcomes. Lois Reinhart drives the adoption of telehealth solutions that expand access to care for remote communities. Through strategic investment in IT systems, the Chief Information Officer enables seamless communication between medical staff and administrative teams. Reinhart secures the technological future of the organization by fostering innovation in health informatics. Ultimately, the Chief Information Officer provides the digital foundation necessary for delivering modern, data-driven healthcare services to the community.

    Karen Cicero - Chief People Officer

    Karen Cicero, the Chief People Officer at Mercy Health, directs the human resources strategy and organizational culture initiatives for the entire workforce. Cicero architects comprehensive talent acquisition and retention programs that ensure the organization attracts top-tier medical and administrative professionals. By overseeing employee development and training, the Chief People Officer supports the continuous growth of the health workforce. This leadership role involves fostering an inclusive and supportive work environment that aligns with the mission of compassionate care. Karen Cicero drives performance management systems that reward excellence and promote professional development. Through strategic workforce planning, the Chief People Officer ensures that staffing levels are optimized across all hospitals and aged care homes. Cicero secures the engagement of the workforce by implementing effective communication and wellness programs. Ultimately, the Chief People Officer provides the leadership necessary to build a resilient and dedicated team capable of delivering high-quality health services.

    Thomas Chan - Chief Medical Officer, Acting

    Thomas Chan, the Chief Medical Officer, Acting at Mercy Health, leads the clinical governance and medical standards for the entire hospital network. Chan architects evidence-based clinical protocols that ensure patient safety and high-quality medical outcomes. By overseeing the performance of medical staff, the Chief Medical Officer, Acting maintains rigorous standards of care across all clinical departments. This leadership role involves collaborating with hospital administrators to integrate new medical technologies and treatment methodologies. Thomas Chan drives the implementation of quality improvement initiatives that reduce clinical errors and enhance patient satisfaction. Through active participation in clinical committees, the Chief Medical Officer, Acting ensures that medical practices remain aligned with the latest research and regulatory requirements. Chan secures the clinical reputation of the organization by fostering a culture of continuous learning and professional accountability. Ultimately, the Chief Medical Officer, Acting provides the medical leadership necessary to deliver safe and effective healthcare services.

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    Frequently Asked Questions Regarding Mercy Health Top Executives and Leadership Team

    Who leads Mercy Health?
    Mercy Health is led by Stephen Cornelissen (Group Chief Executive Officer), along with executives such as Clare Douglas (Chief Executive Officer, Healthy Ageing) and Angela Nolan (Group Chief Executive Officer).
    Who is part of Mercy Health’s executive team?
    The executive team of Mercy Health includes leaders such as Stephen Cornelissen (Group Chief Executive Officer), Clare Douglas (Chief Executive Officer, Healthy Ageing), Angela Nolan (Group Chief Executive Officer) and other senior executives.
    How many executives does Mercy Health have?
    Mercy Health has 10 executives leading key business areas.
    What roles are included in Mercy Health’s leadership team?
    The leadership team of Mercy Health includes roles such as Group Chief Executive Officer, Chief Executive Officer, Healthy Ageing, Group Chief Executive Officer, Chief Executive Officer, Healthy Ageing, Chief Financial Officer.