Massachusetts Water Resources Authority Executive and Leadership Team

Kathleen Murtagh, the Chief Operating Officer at Massachusetts Water Resources Authority, directs all daily utility operations and infrastructure maintenance across the service region. Overseeing the complex water distribution and wastewater treatment networks, the Chief Operating Officer ensures compliance with stringent environmental regulations while maintaining system reliability for millions of residents. Murtagh manages large-scale capital improvement projects, coordinating with engineering teams to modernize aging assets and enhance long-term operational efficiency. By optimizing resource allocation and utility performance, Kathleen Murtagh directly supports the mission of providing safe, reliable water services throughout eastern and central Massachusetts. This leadership role requires constant collaboration with the Board to align operational goals with public health mandates. Through strategic oversight of technical departments, the Chief Operating Officer secures the integrity of the entire utility network, ensuring consistent service delivery and robust infrastructure resilience against regional climate challenges.

Gertrude Lartey, the Executive Administrative Systems Coordinator To Deputy Chief Operating Officer at Massachusetts Water Resources Authority, manages the digital infrastructure and administrative workflows supporting the Deputy Chief Operating Officer. Overseeing the integration of data management systems, the Executive Administrative Systems Coordinator To Deputy Chief Operating Officer ensures that operational metrics remain accurate and accessible for strategic planning. Lartey optimizes internal reporting processes, allowing the Deputy Chief Operating Officer to monitor utility performance and maintenance schedules with precision. Gertrude Lartey coordinates complex scheduling and documentation requirements, facilitating seamless communication between technical teams and executive leadership. By maintaining robust administrative systems, the Executive Administrative Systems Coordinator To Deputy Chief Operating Officer supports the reliable delivery of water and sewer services across the region. This role involves constant refinement of digital tools to enhance organizational productivity and ensure that all operational data aligns with the authority's commitment to public safety and environmental stewardship.

Lee Jensen, the President of Usw, 9358 at Massachusetts Water Resources Authority, represents the workforce and manages labor relations to ensure operational stability across all utility functions. Overseeing the interests of union members, the President of Usw, 9358 facilitates productive dialogue between staff and management to maintain high standards of service delivery. Jensen negotiates labor agreements and addresses workplace concerns, ensuring that the personnel responsible for maintaining critical water and sewer infrastructure remain aligned with the authority's mission. Lee Jensen drives initiatives that promote safety, professional development, and operational excellence among the workforce. By fostering a collaborative environment, the President of Usw, 9358 directly impacts the efficiency of daily maintenance and repair operations throughout eastern and central Massachusetts. This leadership role requires constant engagement with both employees and executive leadership to resolve conflicts and support the long-term sustainability of the utility's human capital and technical performance.

Katherine Ronan, the Chief of Staff at Massachusetts Water Resources Authority, manages executive communications and coordinates strategic initiatives across all internal departments. Facilitating alignment between the executive office and operational divisions, the Chief of Staff streamlines decision-making processes to improve organizational agility. Ronan oversees the implementation of corporate policies, ensuring that every administrative function supports the broader goal of delivering high-quality water and sewer services. Katherine Ronan drives cross-functional collaboration, enabling the leadership team to address complex regulatory requirements and public stakeholder concerns effectively. By managing the flow of information and prioritizing executive projects, the Chief of Staff enhances the overall efficiency of the authority. This role involves constant interaction with senior management to refine internal workflows and maintain focus on long-term sustainability goals. Through meticulous planning and administrative oversight, Ronan ensures that the organization remains responsive to the evolving needs of the Massachusetts community.