Massachusetts Water Resources Authority Executive and Leadership Team

Kathleen Murtagh, the Chief Operating Officer at Massachusetts Water Resources Authority, directs all daily utility operations and infrastructure maintenance across the service region. Overseeing the complex water and sewer networks, the Chief Operating Officer ensures consistent delivery of clean water to millions of residents. This leadership role involves managing large-scale capital improvement projects and optimizing system efficiency to meet rigorous environmental standards. By coordinating with engineering teams and regulatory bodies, Kathleen Murtagh maintains the integrity of the vast utility network. Murtagh prioritizes long-term asset management and operational resilience to support the growing needs of eastern and central Massachusetts. Through rigorous oversight of maintenance schedules and emergency response protocols, the Chief Operating Officer guarantees reliable service delivery. Ultimately, Murtagh secures the operational stability of the entire utility system, ensuring that all water and sewer infrastructure functions at peak performance levels for the public benefit.

Gertrude Lartey, the Executive Administrative Systems Coordinator To Deputy Chief Operating Officer at Massachusetts Water Resources Authority, architects the digital and administrative workflows supporting the deputy leadership team. Managing complex data systems and scheduling protocols, the Executive Administrative Systems Coordinator To Deputy Chief Operating Officer ensures that operational information flows seamlessly between departments. This role involves auditing administrative procedures to increase productivity and reduce latency in utility management tasks. By implementing advanced tracking systems, Gertrude Lartey provides the necessary data visibility for informed decision-making regarding water and sewer infrastructure. Lartey coordinates cross-functional meetings and maintains documentation for critical operational projects. The Executive Administrative Systems Coordinator To Deputy Chief Operating Officer optimizes the use of internal software to track maintenance logs and service requests. Through precise management of administrative systems, Lartey enhances the overall efficiency of the authority. Ultimately, Lartey strengthens the operational backbone of the organization, facilitating better service delivery across the entire service area.

Lee Jensen, the President of Usw, 9358 at Massachusetts Water Resources Authority, represents the workforce and advocates for labor standards that support the delivery of essential utility services. Overseeing labor relations and collective bargaining, the President of Usw, 9358 ensures that the staff maintains the high technical standards required for water and sewer operations. This role involves negotiating agreements that promote safety, professional development, and operational continuity across the organization. By fostering a collaborative environment between management and the workforce, Lee Jensen drives the collective effort to maintain critical infrastructure. Jensen addresses workplace concerns and implements training programs that enhance the technical capabilities of the team. The President of Usw, 9358 monitors compliance with labor regulations to ensure a stable and productive work environment. Through active engagement with employees, Jensen supports the mission of providing reliable utility services to the public. Ultimately, Jensen secures the human capital necessary for the long-term success of the authority.

Katherine Ronan, the Chief of Staff at Massachusetts Water Resources Authority, manages internal communications and coordinates strategic initiatives across all departments. Facilitating alignment between executive leadership and operational teams, the Chief of Staff streamlines decision-making processes to enhance organizational agility. This role involves drafting policy frameworks and monitoring the execution of high-priority projects that impact regional water quality and sewer management. By organizing executive workflows, Katherine Ronan ensures that the authority meets its mission-critical objectives efficiently. Ronan maintains clear channels of communication with the Board and external stakeholders to foster transparency and public trust. The Chief of Staff evaluates performance metrics to identify areas for process improvement and resource allocation. Through meticulous planning and administrative oversight, Ronan drives the internal culture toward excellence and accountability. Ultimately, the Chief of Staff supports the overarching goal of providing sustainable utility services to the diverse communities throughout the Massachusetts region.