Leadership Overview
Maid Brigade has 4 executives leading key functions including strategy, operations, ownership, and organizational leadership.
Committed to delivering health-conscious home maintenance, Maid Brigade prioritizes environmentally responsible cleaning solutions while fostering trust and service consistency for households across the United States.
Committed to delivering health-conscious home maintenance, Maid Brigade prioritizes environmentally responsible cleaning solutions while fostering trust and service consistency for households across the United States.
Leadership Roles at Maid Brigade
Mary Hoffmann - Chief Executive Officer & President
Mary Hoffmann, the Chief Executive Officer & President at Maid Brigade, directs the overarching strategic vision and corporate governance for the entire organization. Overseeing the implementation of health-conscious cleaning protocols, the Chief Executive Officer & President ensures that every franchise location maintains rigorous environmental standards. This leadership role involves driving national growth initiatives and cultivating strong relationships with stakeholders to expand market presence. By prioritizing a people-first culture, Mary Hoffmann directly influences the operational success and service quality delivered to busy households. The Chief Executive Officer & President also manages the integration of innovative, safer cleaning technologies across the network. Through consistent oversight of corporate performance, the Chief Executive Officer & President secures long-term brand stability and market leadership. Ultimately, Hoffmann maintains the company's reputation for reliability and excellence in the professional house cleaning industry.
Adam Ziegelman - Owner and President
Adam Ziegelman, the Owner and President at Maid Brigade, manages regional operational scaling and franchise development strategies. Overseeing the expansion of service territories, the Owner and President ensures that local teams adhere to the company's commitment to safe and well-maintained living spaces. This leadership role involves optimizing supply chain logistics for eco-friendly cleaning products to improve service efficiency. By analyzing market trends, Adam Ziegelman identifies opportunities for growth and strengthens the competitive position of the brand. The Owner and President also coordinates with corporate leadership to align regional performance with national quality benchmarks. Through the direct supervision of franchise support systems, the Owner and President drives consistent service delivery across diverse residential markets. Ultimately, Ziegelman fosters sustainable business practices that enhance the overall quality of life for clients while ensuring robust financial performance for the organization.
Rachel Epperly - Owner and President
Rachel Epperly, the Owner and President at Maid Brigade, directs customer relationship management and service excellence initiatives. Overseeing the development of client-focused programs, the Owner and President ensures that every household receives reliable and personalized cleaning experiences. This leadership role involves architecting training modules that emphasize trust, safety, and professional integrity for all service staff. By monitoring customer feedback loops, Rachel Epperly refines service delivery models to meet evolving household needs. The Owner and President also collaborates with the executive team to promote community engagement and sustainable operational practices. Through the implementation of quality assurance protocols, the Owner and President maintains high standards of service consistency across the company's footprint. Ultimately, Epperly drives brand loyalty and market retention by focusing on the human element of the cleaning business, ensuring that every interaction reflects the core values of the organization.
Danessa Itaya - President
Danessa Itaya, the President at Maid Brigade, executes operational workflows and internal process improvements to enhance service delivery. Overseeing the daily management of corporate functions, the President ensures that administrative and field operations remain aligned with the company's mission of health-conscious cleaning. This leadership role involves streamlining communication channels between corporate headquarters and regional teams to boost organizational efficiency. By leveraging data-driven insights, Danessa Itaya optimizes resource allocation and supports the adoption of safer, more effective cleaning solutions. The President also works closely with other executives to implement strategic initiatives that drive revenue growth and operational excellence. Through the continuous evaluation of performance metrics, the President maintains high standards of accountability and service reliability. Ultimately, Itaya strengthens the company's market position by ensuring that every operational detail supports the overarching goal of providing safe, clean, and well-maintained living environments.

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