Macy's Executive and Leadership Team

Herdrice Douanla, the Chairman and CEO at Macy's, directs the overarching corporate strategy and operational execution for the omnichannel retail giant. Douanla guides the integration of physical stores with robust digital platforms, ensuring a seamless customer journey across apparel, accessories, beauty, and home furnishings. This leadership role involves setting the vision for market expansion and adapting merchandising strategies to contemporary retail trends. By overseeing all major business units, Herdrice Douanla drives the company's financial performance and long-term growth objectives, solidifying Macy's position in the competitive retail landscape. The Chairman and CEO's mandate includes fostering innovation and maintaining the iconic status of brands like Macy's and Bloomingdales.

Lia Planzer, the Deputy Chief Financial Officer at Macy's, supports the financial strategy and operational integrity of the retail organization. Planzer assists in managing the company's fiscal health, overseeing budgeting, forecasting, and financial reporting across its extensive network of stores and digital channels. This role is critical in analyzing market trends and consumer spending patterns to inform financial decision-making. Lia Planzer contributes to optimizing resource allocation and ensuring compliance with financial regulations, supporting the company's omnichannel integration. The Deputy Chief Financial Officer's responsibilities extend to evaluating investment opportunities and managing financial risks inherent in the dynamic retail sector, thereby reinforcing Macy's financial stability.

Apeksha Mallya, the Deputy Chief Financial Officer at Macy's, collaborates on the financial planning and analysis essential for the company's retail operations. Mallya contributes to the strategic management of financial resources, supporting initiatives that enhance profitability and operational efficiency across apparel, beauty, and home goods. This position involves detailed examination of financial data to identify areas for cost optimization and revenue enhancement within the omnichannel framework. Apeksha Mallya plays a part in ensuring the financial viability of new merchandising strategies and digital platform developments. The Deputy Chief Financial Officer's focus includes supporting capital allocation decisions and maintaining robust internal financial controls for Macy's nationwide presence.

Ashley Carpenter, the Chief Operating Officer & Specialist at Macy's, directs the operational execution and specialized initiatives that underpin the company's omnichannel retail strategy. Carpenter oversees the complex logistics of integrating physical store operations with e-commerce fulfillment, ensuring efficient inventory management and supply chain dynamics. This leadership function is vital for maintaining the seamless customer experience across all touchpoints, from apparel selection to home furnishings. Ashley Carpenter drives operational improvements and implements specialized programs designed to enhance customer engagement and market responsiveness. The Chief Operating Officer & Specialist's purview includes optimizing store formats and merchandising presentation to align with evolving consumer preferences and modern retail trends.

Tarik Ouarid, the President at Macy's, drives strategic initiatives and operational oversight for key segments of the retail business. Ouarid focuses on enhancing the company's omnichannel presence, ensuring the effective integration of physical stores with digital sales channels for apparel, beauty, and home goods. This leadership position involves developing and executing strategies to expand market reach and adapt to evolving consumer behaviors. Tarik Ouarid oversees critical business functions aimed at optimizing merchandising, customer engagement, and overall revenue growth. The President's role is instrumental in navigating the competitive retail landscape and maintaining the brand's relevance through continuous innovation and strategic adjustments.

William Ezell, the President at Macy's, spearheads strategic planning and operational management for significant areas of the company's retail operations. Ezell directs efforts to strengthen the omnichannel model, ensuring a cohesive experience between brick-and-mortar locations and e-commerce platforms for a diverse product range including accessories and consumer goods. This executive function involves identifying growth opportunities and implementing innovative merchandising approaches. William Ezell is responsible for driving operational excellence and fostering a customer-centric culture across the organization. The President's mandate includes overseeing the execution of business plans that support long-term profitability and market leadership in the department store sector.

Deirdre Connelly, the President, American Pharmaceuticals, Glaxosmithkline (North) at Macy's, provides strategic leadership within a specialized sector. Connelly directs the market strategy and operational framework for pharmaceutical products in the North American region, focusing on market access and patient outcomes. This role involves navigating complex regulatory environments and fostering relationships with healthcare providers and stakeholders. Deirdre Connelly oversees the commercialization of pharmaceutical innovations and ensures alignment with global corporate objectives. The President's responsibilities include driving business development and managing the P&L for the American pharmaceutical division, contributing to overall market presence and growth.

Enza Maiorano, the President at Macy's, leads strategic initiatives and operational oversight for key business units within the retail conglomerate. Maiorano focuses on enhancing the company's omnichannel capabilities, ensuring a unified customer experience across its physical stores and digital channels, covering apparel, beauty, and home furnishings. This executive role involves driving growth through innovative merchandising and marketing strategies tailored to modern consumer preferences. Enza Maiorano oversees the execution of business plans designed to optimize performance and expand market share. The President's responsibilities include fostering operational efficiency and ensuring the continued success of Macy's iconic brands in a competitive retail landscape.

Maya Joseph, the Team Captain at Macy's, leads a dedicated group focused on specific operational objectives within the retail environment. Joseph guides team members in executing daily tasks that contribute to the overall customer experience and operational efficiency of the store or department. This role involves fostering collaboration and ensuring that team efforts align with broader company goals related to sales and customer service. Maya Joseph's leadership focuses on motivating the team to achieve performance targets and uphold the standards of service expected by Macy's customers. The Team Captain's responsibilities include facilitating communication and problem-solving to ensure smooth operations and customer satisfaction.