Lynx Executive and Leadership Team

June, 2026

Leadership Overview

Lynx has 6 executives leading key functions including strategy, operations, finance, administration, and revenue generation.

Driven by a commitment to public service, Lynx operates bus route systems, vehicle maintenance, and road-side assistance, impacting regional mobility and accessibility.

Leadership Roles at Lynx

  • Chief Executive Officer - Ismail Razeen
  • Chief Financial Officer - Albert Francis
  • Chief Operating Officer - Lisa Cyberlisa
  • President - Justin Dickey
  • Chief Operations Officer - David Burrowes
  • Chief Administrative Officer - Tiffany Hawkins
  • Ismail Razeen - Chief Executive Officer

    Ismail Razeen, the Chief Executive Officer at Lynx, directs the overall strategic vision and operational framework for the transportation authority. Razeen guides the organization's mission to provide essential bus route systems, vehicle maintenance, and roadside assistance across Central Florida. Overseeing all executive functions, Ismail Razeen ensures alignment with the company's founding principles established in 1972. This leadership role involves fostering innovation in public transit solutions and enhancing service delivery to the Orlando community and surrounding regions. Razeen's strategic direction drives efficiency in maintenance operations and expands the reach of roadside assistance programs, directly supporting the authority's commitment to reliable transportation for all residents.

    Albert Francis - Chief Financial Officer

    Albert Francis, the Chief Financial Officer at Lynx, manages the fiscal health and financial planning for the transportation authority. Francis oversees budgeting, financial reporting, and resource allocation for all operational areas, including bus route systems, vehicle maintenance, and roadside assistance. This executive function ensures the financial sustainability of the organization, supporting its mission to provide accessible public transit. Albert Francis's expertise guides investment decisions in fleet upgrades and infrastructure improvements, maximizing the impact of public funds. The Chief Financial Officer's strategic financial management underpins the authority's ability to serve the Orlando region effectively and maintain operational integrity.

    Lisa Cyberlisa - Chief Operating Officer

    Lisa Cyberlisa, the Chief Operating Officer at Lynx, executes the day-to-day operational strategies for the transportation authority. Cyberlisa manages the complex logistics of bus route systems, ensuring timely and efficient service delivery across the Orlando metropolitan area. Overseeing vehicle maintenance operations, the Chief Operating Officer guarantees fleet reliability and safety standards are consistently met. This critical role involves optimizing resource allocation for roadside assistance programs, enhancing responsiveness to customer needs. Lisa Cyberlisa's leadership focuses on streamlining operational workflows and implementing best practices to improve overall service quality and passenger experience throughout Central Florida.

    Justin Dickey - President

    Justin Dickey, the President at Lynx, drives the strategic growth and market positioning for the transportation authority. Dickey leads initiatives to expand service offerings and enhance the overall passenger experience across the bus route systems. Overseeing key stakeholder relations, the President ensures strong partnerships that support the authority's mission. This leadership position involves guiding the organization's vision for future transit solutions and operational improvements in vehicle maintenance and roadside assistance. Justin Dickey's executive guidance is instrumental in advancing Lynx's commitment to providing reliable and accessible transportation throughout Central Florida, reinforcing its impact on regional mobility.

    David Burrowes - Chief Operations Officer

    David Burrowes, the Chief Operations Officer at Lynx, directs the comprehensive operational execution across the transportation authority. Burrowes spearheads initiatives to enhance the efficiency and reliability of bus route systems, ensuring seamless transit for commuters in Central Florida. Overseeing vehicle maintenance protocols, the Chief Operations Officer guarantees the optimal performance and longevity of the fleet. This leadership position involves strategic planning for roadside assistance services, improving response times and customer satisfaction. David Burrowes's focus on operational excellence drives continuous improvement in service delivery, reinforcing Lynx's role as a vital transportation provider for the Orlando community.

    Tiffany Hawkins - Chief Administrative Officer

    Tiffany Hawkins, the Chief Administrative Officer at Lynx, oversees the critical administrative functions that support the transportation authority's operations. Hawkins manages human resources, legal compliance, and internal policy development, ensuring a robust framework for service delivery. This executive role encompasses the oversight of administrative processes related to bus route systems, vehicle maintenance, and roadside assistance programs. Tiffany Hawkins's strategic leadership ensures operational efficiency and regulatory adherence across all departments. The Chief Administrative Officer's contributions are vital to maintaining the organizational structure necessary for Lynx to effectively serve the public transit needs of the Orlando area and beyond.

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    Frequently Asked Questions Regarding Lynx Top Executives and Leadership Team

    Who leads Lynx?
    Lynx is led by Ismail Razeen (Chief Executive Officer), along with executives such as Albert Francis (Chief Financial Officer) and Lisa Cyberlisa (Chief Operating Officer).
    Who is part of Lynx’s executive team?
    The executive team of Lynx includes leaders such as Ismail Razeen (Chief Executive Officer), Albert Francis (Chief Financial Officer), Lisa Cyberlisa (Chief Operating Officer) and other senior executives.
    How many executives does Lynx have?
    Lynx has 6 executives leading key business areas.
    What roles are included in Lynx’s leadership team?
    The leadership team of Lynx includes roles such as Chief Executive Officer, Chief Financial Officer, Chief Operating Officer, President, Chief Operations Officer.