Norfolk Southern Executive and Leadership Team

November, 2026

Leadership Overview

Norfolk Southern has 5 executives leading key functions including corporate strategy, information technology, financial oversight, medical safety, and legal compliance.

Focused on delivering reliable rail transportation across the United States, Norfolk Southern prioritizes operational excellence and safety while connecting essential industries to global markets through an extensive intermodal network.

Leadership Roles at Norfolk Southern

  • Chairman, President & Chief Executive Officer - James Squires
  • Assistant To Executive Vice President and Chief Financial Officer - Deborah Malbon
  • Assistant Executive VP, To Administration & Chief Information Officer - Lisa Holloman
  • Chief Medical Officer - Natalie Hartenbaum
  • Senior Vice President and Chief Legal Officer - Jason Morris
  • James Squires - Chairman, President & Chief Executive Officer

    James Squires, the Chairman, President & Chief Executive Officer at Norfolk Southern, directs the overarching corporate strategy and long-term vision for the rail network. Overseeing the movement of raw materials, chemicals, and finished goods, the Chairman, President & Chief Executive Officer ensures alignment between operational performance and shareholder value. This leadership role involves managing complex relationships with stakeholders and regulatory bodies to maintain market competitiveness across the U.S. rail industry. By prioritizing safety and efficiency, James Squires drives the organization toward sustainable growth and operational resilience. The Chairman, President & Chief Executive Officer monitors the integration of intermodal services with Atlantic and Gulf Coast port operations to maximize freight throughput. Through rigorous oversight of capital allocation and infrastructure investment, Squires secures the future of the company as a critical component of the national supply chain, consistently delivering value to customers and partners.

    Deborah Malbon - Assistant To Executive Vice President and Chief Financial Officer

    Deborah Malbon, the Assistant To Executive Vice President and Chief Financial Officer at Norfolk Southern, manages financial planning and fiscal reporting to support the company's extensive rail operations. Overseeing budgetary allocations for infrastructure maintenance and equipment upgrades, the Assistant To Executive Vice President and Chief Financial Officer ensures the financial health of the organization. This role involves analyzing market trends in the coal, metals, and construction sectors to forecast revenue streams and mitigate economic risks. By maintaining rigorous financial controls, Deborah Malbon supports the strategic objectives of the executive team and provides data-driven insights for capital investment decisions. The Assistant To Executive Vice President and Chief Financial Officer coordinates with internal departments to optimize cost structures across the U.S. network. Through precise financial modeling and reporting, Malbon facilitates the long-term stability of the company, enabling continued investment in the intermodal capabilities that define the firm's market position.

    Lisa Holloman - Assistant Executive VP, To Administration & Chief Information Officer

    Lisa Holloman, the Assistant Executive VP, To Administration & Chief Information Officer at Norfolk Southern, architects the digital infrastructure supporting complex rail logistics. Managing the technological backbone of the company, the Assistant Executive VP, To Administration & Chief Information Officer implements advanced data analytics to optimize freight routing and intermodal network efficiency. This role involves modernizing administrative systems to streamline internal processes and enhance cross-departmental communication. By deploying secure, scalable software solutions, Lisa Holloman enables real-time tracking of agricultural, chemical, and automotive shipments across the vast rail network. The Assistant Executive VP, To Administration & Chief Information Officer collaborates with executive leadership to align digital transformation initiatives with broader corporate goals. Through the implementation of robust cybersecurity protocols, Holloman protects critical operational data, ensuring uninterrupted service for clients relying on the company for the transport of essential industrial materials and finished goods.

    Natalie Hartenbaum - Chief Medical Officer

    Natalie Hartenbaum, the Chief Medical Officer at Norfolk Southern, directs health and safety protocols for the workforce operating the rail network. Overseeing medical compliance and wellness programs, the Chief Medical Officer ensures that all personnel meet the rigorous physical and safety standards required for heavy freight transportation. This role involves developing health policies that mitigate risks associated with the handling of chemicals and industrial materials. By implementing comprehensive medical surveillance, Natalie Hartenbaum supports the operational continuity of the company and protects the well-being of employees across the U.S. The Chief Medical Officer collaborates with safety teams to address occupational health challenges and maintain a secure working environment. Through the application of specialized medical expertise, Hartenbaum reduces workplace incidents and enhances overall productivity. This leadership function remains vital to the company's commitment to safety, ensuring that the workforce remains capable of managing the complex logistics of national rail freight.
    Natalie Hartenbaum
    Jason Morris, the Senior Vice President and Chief Legal Officer at Norfolk Southern, manages the legal framework governing the company's extensive rail transportation activities. Overseeing regulatory compliance and litigation strategy, the Senior Vice President and Chief Legal Officer ensures that all operations adhere to federal and state laws regarding freight movement and environmental standards. This role involves navigating complex legal landscapes related to the transport of chemicals, coal, and automotive products. By providing counsel on corporate governance and contractual obligations, Jason Morris protects the interests of the organization in all commercial dealings. The Senior Vice President and Chief Legal Officer works closely with the executive team to mitigate legal risks associated with intermodal network expansion and infrastructure development. Through proactive legal management, Morris secures the company's operational freedom and reputation. This leadership role supports the firm's mission by ensuring that all business practices align with legal requirements and ethical standards.

    Explore Leadership Teams in Rail, Bus & Taxi

    Frequently Asked Questions Regarding Norfolk Southern Top Executives and Leadership Team

    Who leads Norfolk Southern?
    Norfolk Southern is led by James Squires (Chairman, President & Chief Executive Officer), along with executives such as Deborah Malbon (Assistant To Executive Vice President and Chief Financial Officer) and Lisa Holloman (Assistant Executive VP, To Administration & Chief Information Officer).
    Who is part of Norfolk Southern’s executive team?
    The executive team of Norfolk Southern includes leaders such as James Squires (Chairman, President & Chief Executive Officer), Deborah Malbon (Assistant To Executive Vice President and Chief Financial Officer), Lisa Holloman (Assistant Executive VP, To Administration & Chief Information Officer) and other senior executives.
    How many executives does Norfolk Southern have?
    Norfolk Southern has 5 executives leading key business areas.
    What roles are included in Norfolk Southern’s leadership team?
    The leadership team of Norfolk Southern includes roles such as Chairman, President & Chief Executive Officer, Assistant To Executive Vice President and Chief Financial Officer, Assistant Executive VP, To Administration & Chief Information Officer, Chief Medical Officer, Senior Vice President and Chief Legal Officer.