Leadership Overview
LivePerson has 4 executives leading key functions including strategy, operations, people, and revenue.
Driven by innovation, LivePerson is dedicated to transforming customer engagement through advanced conversational AI and commerce solutions, empowering businesses to connect with millions of consumers across digital channels.
Driven by innovation, LivePerson is dedicated to transforming customer engagement through advanced conversational AI and commerce solutions, empowering businesses to connect with millions of consumers across digital channels.
Leadership Roles at LivePerson
John Sabino - Chief Executive Officer and Board Member
John Sabino, the Chief Executive Officer and Board Member at LivePerson, directs the company's overarching strategy and operational execution. Overseeing all facets of the business, Sabino ensures the Conversational Cloud platform continues to lead the market in AI-driven customer engagement solutions. This leadership role involves guiding the company's vision for transforming digital customer conversations and accelerating contact center transformation for enterprise clients. By fostering innovation in natural language understanding and automation, John Sabino drives the company's mission to deliver personalized and scalable customer experiences. The Chief Executive Officer and Board Member also collaborates with the board to set long-term financial and strategic objectives, ensuring LivePerson maintains its position as a global technology leader in conversational commerce.

Kevin Meeks - Field President, Chief Revenue and Customer Officer
Kevin Meeks, the Field President, Chief Revenue and Customer Officer at LivePerson, drives global revenue generation and customer success initiatives. Overseeing sales, customer support, and account management functions, Meeks ensures the expansion of LivePerson's Conversational Cloud platform adoption across enterprise clients. This critical role involves forging strong relationships with leading global brands, understanding their unique needs, and delivering tailored AI solutions that accelerate contact center transformation. By focusing on customer value and long-term partnerships, Kevin Meeks directly impacts the company's growth trajectory and market leadership. The Field President, Chief Revenue and Customer Officer also spearheads efforts to supercharge agent productivity and deliver more personalized customer experiences, solidifying LivePerson's position as an innovator in applied AI.
Kristy Sundjaja - Chief of Staff
Kristy Sundjaja, the Chief of Staff at LivePerson, provides critical operational and strategic support across the executive team. Overseeing key initiatives and cross-functional projects, Sundjaja ensures seamless execution of the company's strategic priorities. This role involves facilitating communication and alignment between departments, driving efficiency in operational processes, and managing special projects that advance LivePerson's mission. By coordinating efforts across various teams, Kristy Sundjaja supports the Chief Executive Officer in optimizing business operations and accelerating the deployment of AI solutions. The Chief of Staff also plays a vital part in enhancing internal collaboration and ensuring that the company's commitment to personalized customer engagement is reflected in its internal operations.
Barbara Dawson - Chief People Officer
Barbara Dawson, the Chief People Officer at LivePerson, architects the company's human capital strategy and organizational development. Overseeing all aspects of talent management, employee engagement, and culture, Dawson ensures LivePerson attracts, retains, and develops top talent essential for driving innovation in AI and conversational commerce. This leadership position involves cultivating a high-performance work environment that supports the company's mission to deliver exceptional customer experiences. By championing employee growth and fostering a diverse and inclusive workplace, Barbara Dawson directly contributes to the company's ability to scale trusted AI solutions. The Chief People Officer also guides initiatives that enhance agent productivity and streamline customer interactions, aligning people strategies with business objectives.