Leadership Overview
LiveOps has 4 executives leading key functions including strategy, organizational alignment, operational excellence, and financial integration.
Focused on delivering scalable cloud call center solutions, LiveOps empowers enterprises to optimize customer engagement through advanced virtual contact center technology and robust, distributed workforce management systems.
Focused on delivering scalable cloud call center solutions, LiveOps empowers enterprises to optimize customer engagement through advanced virtual contact center technology and robust, distributed workforce management systems.
Leadership Roles at LiveOps
Rocki Starz - Chief Executive Officer, Ibo Telecommunication Call Center
Rocki Starz, the Chief Executive Officer, Ibo Telecommunication Call Center at LiveOps, directs the overarching strategic vision for cloud-based contact center services. Starz architects high-level partnerships with nationally-recognized brands to expand market reach across North American telecommunications sectors. By prioritizing innovation in virtual service delivery, the Chief Executive Officer, Ibo Telecommunication Call Center ensures the company maintains a competitive edge in the evolving telecom landscape. Rocki Starz oversees the alignment of corporate objectives with long-term growth targets, fostering a culture of excellence within the distributed workforce model. This leadership role involves constant evaluation of industry trends to refine service offerings. Through rigorous oversight of organizational performance, the Chief Executive Officer, Ibo Telecommunication Call Center drives sustainable value for stakeholders. Ultimately, Starz secures the company position as a premier provider of cloud call center infrastructure, ensuring operational agility and superior service quality for every client engagement.
Kregg Anderson - Chief Financial Officer & Integrator (Eos)
Kregg Anderson, the Chief Financial Officer & Integrator (Eos) at LiveOps, manages the financial health and fiscal planning of the organization. Anderson directs capital allocation strategies to support the expansion of cloud call center capabilities and infrastructure investments. The Chief Financial Officer & Integrator (Eos) oversees budgeting, financial reporting, and risk management to ensure long-term stability. Kregg Anderson also facilitates the integration of operational systems, ensuring that financial data informs strategic decision-making across the company. By analyzing market trends and revenue streams, the Chief Financial Officer & Integrator (Eos) provides the insights necessary for sustainable growth. This role involves close collaboration with the executive team to align fiscal policies with operational objectives. Through disciplined financial oversight, Anderson secures the resources required for ongoing innovation. Ultimately, the Chief Financial Officer & Integrator (Eos) drives the financial performance that enables the company to maintain a leading position in the competitive telecom sector.
Molly Moore - President & Chief Operating Officer
Molly Moore, the President & Chief Operating Officer at LiveOps, oversees the daily execution of cloud call center operations and service delivery standards. Moore directs the implementation of scalable technology platforms that support thousands of independent agents across the United States. The President & Chief Operating Officer optimizes operational workflows to ensure consistent performance and reliability for enterprise clients. Molly Moore manages the integration of new service features, driving efficiency improvements that directly impact client satisfaction metrics. By monitoring real-time performance data, the President & Chief Operating Officer identifies opportunities for process refinement and capacity expansion. This leadership role requires constant coordination with technical teams to maintain robust infrastructure. Through the strategic management of operational resources, Moore ensures that the company meets the complex demands of the modern telecom market. Ultimately, the President & Chief Operating Officer sustains the high-quality service standards that define the company reputation in the industry.
Jennifer Brown - Chief of Staff
Jennifer Brown, the Chief of Staff at LiveOps, manages internal communications and coordinates cross-functional initiatives to streamline executive decision-making processes. Brown facilitates the execution of strategic priorities by bridging gaps between departments, ensuring that organizational goals remain synchronized with the broader mission of providing cloud call center services. The Chief of Staff monitors project timelines and resource allocation to maximize efficiency across all business units. Jennifer Brown maintains direct oversight of administrative workflows, enabling the leadership team to focus on high-impact growth opportunities. By fostering collaboration among diverse teams, the Chief of Staff strengthens the internal infrastructure required to support large-scale client operations. This role demands precise attention to detail and a deep understanding of the company operational framework. Through proactive management of executive agendas, Brown optimizes the productivity of the entire leadership group, ultimately contributing to the seamless delivery of cloud-based solutions for national partners.
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