Liberty Mutual Insurance Executive and Leadership Team

Puneet Pasricha, the Chief Executive Officer, Liberty (Malaysia) at Liberty Mutual Insurance, directs all regional insurance operations across the Malaysian market. Pasricha architects growth strategies for personal and commercial property lines while ensuring strict adherence to local regulatory frameworks. By overseeing underwriting standards and claims processing efficiency, the Chief Executive Officer, Liberty (Malaysia) maintains high service quality for policyholders. Puneet Pasricha drives market expansion by identifying emerging risks and tailoring insurance solutions to meet specific regional demands. This leadership role involves constant collaboration with global stakeholders to align local performance with broader corporate objectives. Through rigorous financial oversight and operational discipline, Pasricha secures the competitive position of the firm within the Southeast Asian insurance landscape. The Chief Executive Officer, Liberty (Malaysia) consistently optimizes resource allocation to support sustainable business development and long-term profitability.

Karen Fang, the Vice President, Chief Financial Officer at Liberty Mutual Insurance, directs the financial strategy, capital allocation, and fiscal reporting of the organization. Fang architects robust financial models that support the underwriting of property and casualty insurance products. By overseeing treasury operations and investment management, the Vice President, Chief Financial Officer ensures the long-term financial health and stability of the firm. Karen Fang drives cost-optimization initiatives that improve profitability while maintaining the ability to meet claims obligations. This leadership role involves providing critical financial insights to the Board to guide strategic decision-making and resource distribution. Through rigorous financial oversight, Fang mitigates risk and supports the sustainable growth of the company. The Vice President, Chief Financial Officer consistently evaluates market conditions to adjust financial strategies, ensuring that the organization remains resilient and well-positioned for future opportunities in the global insurance sector.

Kevin Hansberry, the Chief Financial Officer, Global Risk Solutions at Liberty Mutual Insurance, directs the financial planning and risk assessment for the Global Risk Solutions division. Hansberry architects complex financial frameworks that evaluate the profitability and risk profile of commercial insurance products. By overseeing financial reporting and capital management for this specific division, the Chief Financial Officer, Global Risk Solutions ensures that risk-taking activities align with the broader corporate risk appetite. Kevin Hansberry drives financial performance by analyzing market trends and optimizing the underwriting portfolio. This leadership role involves close collaboration with the underwriting and actuarial teams to ensure accurate pricing and sustainable growth. Through rigorous financial analysis, Hansberry supports the strategic objectives of the Global Risk Solutions unit. The Chief Financial Officer, Global Risk Solutions consistently monitors financial health to ensure that the division remains a profitable and stable contributor to the overall success of the firm.

Theresa Vidoli, the Executive Secretary & Chief Operating Officer at Liberty Mutual Insurance, directs internal administrative functions and operational workflows to ensure organizational excellence. Vidoli architects systems that streamline the delivery of insurance services, including surety and liability products, across the entire company. By overseeing daily business operations, the Executive Secretary & Chief Operating Officer maintains high standards of efficiency and compliance. Theresa Vidoli drives cross-departmental collaboration to support the strategic goals of the firm and improve overall productivity. This leadership role involves managing complex administrative processes that underpin the global operations of the organization. Through the implementation of robust operational protocols, Vidoli enhances the ability of the company to respond to market demands. The Executive Secretary & Chief Operating Officer consistently monitors performance metrics to identify areas for improvement, ensuring that internal processes support the long-term growth and stability of the business.

Luciano Suzuki, the Chief Operating Officer (Asia Pacific) at Liberty Mutual Insurance, directs all operational activities across the Asia Pacific region. Suzuki architects localized service delivery models for property and casualty insurance, ensuring that products meet the specific needs of regional markets. By overseeing claims management and customer service operations, the Chief Operating Officer (Asia Pacific) maintains high standards of excellence in a diverse geographic area. Luciano Suzuki drives regional growth by optimizing operational workflows and enhancing local partnerships. This leadership role involves coordinating with global headquarters to ensure that regional performance aligns with the overarching corporate strategy. Through the implementation of efficient operational processes, Suzuki supports the expansion of the firm in key Asian markets. The Chief Operating Officer (Asia Pacific) consistently monitors regional performance metrics to identify opportunities for improvement and ensure the long-term success of the business in the region.

Nadine Santana, the Global Risk Solutions Programs Chief Operating Officer & Vice President (North America) at Liberty Mutual Insurance, directs the operational execution of risk programs across the North American market. Santana architects efficient processes for managing complex commercial insurance programs, ensuring that service delivery meets the needs of large-scale clients. By overseeing program management and operational performance, the Global Risk Solutions Programs Chief Operating Officer & Vice President (North America) maintains high standards of service quality. Nadine Santana drives regional growth by streamlining workflows and enhancing the coordination between underwriting and claims teams. This leadership role involves managing the operational infrastructure that supports the North American business unit. Through the implementation of effective program management strategies, Santana improves the overall efficiency of the firm. The Global Risk Solutions Programs Chief Operating Officer & Vice President (North America) consistently evaluates operational metrics to ensure that the company remains a leader in the North American insurance market.

Jenna Lebel, the Chief Marketing Officer at Liberty Mutual Insurance, directs all brand strategy and customer acquisition initiatives across the global enterprise. Lebel architects comprehensive marketing campaigns that highlight the value of personal and commercial automobile, property, and homeowners insurance products. By overseeing digital engagement and brand positioning, the Chief Marketing Officer ensures consistent messaging that resonates with diverse consumer segments. Jenna Lebel drives market penetration by leveraging data-driven insights to optimize advertising spend and improve customer retention rates. This leadership role involves close collaboration with product teams to align promotional efforts with new service launches. Through the development of innovative communication strategies, Lebel strengthens the market presence of the firm. The Chief Marketing Officer continuously evaluates campaign performance to maximize return on investment, ensuring that the brand remains a top choice for individuals and businesses seeking reliable insurance coverage.

Marina Qiu, the Vice President, Chief Human Resources Officer at Liberty Mutual Insurance, directs all talent acquisition, employee development, and organizational culture initiatives. Qiu architects programs that attract and retain top-tier professionals capable of managing complex property and casualty insurance portfolios. By overseeing workforce planning and performance management, the Vice President, Chief Human Resources Officer ensures that the company maintains a highly skilled and motivated team. Marina Qiu drives diversity and inclusion efforts to foster an environment that supports innovation and long-term business success. This leadership role involves aligning human capital strategies with the broader corporate mission to ensure that every employee contributes to the growth of the firm. Through the development of comprehensive training and leadership programs, Qiu prepares the organization for future challenges. The Vice President, Chief Human Resources Officer consistently evaluates organizational health to maintain a competitive edge in the global insurance market.

Lucilla Rastelli, the Chief Information Officer, Corporate Technology at Liberty Mutual Insurance, directs the digital transformation and technological infrastructure of the firm. Rastelli architects secure and scalable cloud solutions that support the delivery of personal and commercial insurance products. By overseeing cybersecurity protocols and data management systems, the Chief Information Officer, Corporate Technology ensures the integrity and availability of critical business information. Lucilla Rastelli drives the adoption of advanced analytics and automation to improve operational efficiency and customer experience. This leadership role involves close collaboration with other C-suite executives to align technology investments with the strategic objectives of the company. Through the implementation of cutting-edge software and hardware, Rastelli enables the organization to remain agile in a rapidly evolving digital landscape. The Chief Information Officer, Corporate Technology consistently monitors technological trends to maintain the competitive advantage of the firm.

Scott Mann, the Managing Director at Liberty Mutual Insurance, oversees high-level strategic initiatives and operational execution across the global property and casualty portfolio. Mann directs the integration of complex insurance services, including workers' compensation and general liability, to ensure seamless delivery for commercial clients. By managing cross-functional teams, the Managing Director drives organizational efficiency and supports the achievement of long-term revenue targets. Scott Mann architects frameworks for risk assessment that protect the company against market volatility while fostering innovation in product development. This leadership role requires constant engagement with the Board to refine corporate direction and maintain market relevance. Through the implementation of scalable business processes, Mann enhances the overall performance of the firm. The Managing Director consistently monitors industry trends to adapt service offerings, ensuring that the organization remains a leader in the global insurance sector.