Konecta Executive and Leadership Team

Jose Sierra Velez, the Chief Executive Officer at Konecta, directs the overarching strategy and global operations of the customer experience (CX) company. Velez ensures Konecta's innovative solutions effectively enhance customer interactions across diverse business sectors. This leadership role involves driving the company's commitment to digital transformation and operational excellence, optimizing customer service functions. By integrating advanced technology with human expertise, Velez fosters long-term client relationships and strengthens Konecta's market position. The Chief Executive Officer's focus remains on delivering seamless, omnichannel services that elevate customer satisfaction and achieve strategic business outcomes for clients worldwide. Jose Sierra Velez's vision guides the company's expansion and its dedication to pioneering new standards in customer engagement.

Josephine Schweitzer, the English Speaking Markets Chief Executive Officer & General Manager (Esm) at Konecta, spearheads operations and strategic development within English-speaking regions. Schweitzer focuses on delivering Konecta's advanced customer experience (CX) solutions to businesses in these key markets, ensuring seamless omnichannel service delivery. This executive role involves optimizing customer interactions and driving satisfaction through a blend of technological innovation and expert human support. The General Manager's responsibilities include expanding market reach and solidifying client relationships by aligning Konecta's services with regional business needs. Josephine Schweitzer's leadership ensures operational excellence and supports the digital transformation initiatives of clients across North America and other English-speaking territories. Her strategic direction enhances Konecta's global presence and service capabilities.

Ivan Morero, the Chief Executive Officer Konecta Southern Cone at Konecta, directs the strategic vision and operational execution for the Southern Cone region. Morero spearheads the delivery of advanced customer experience (CX) solutions, focusing on enhancing client interactions through seamless, omnichannel services. This leadership role involves driving innovation and operational excellence across Argentina, Chile, and Uruguay, ensuring high levels of customer satisfaction. The Chief Executive Officer's responsibilities include fostering long-term client relationships and optimizing service delivery by leveraging technology and human expertise. Ivan Morero's strategic guidance is instrumental in expanding Konecta's market share and solidifying its reputation for delivering cutting-edge CX solutions. Morero's leadership ensures robust growth and sustained success in the Southern Cone.

Agustin Valenci, the Chief Financial Officer, LATAM at Konecta, manages the financial strategy and fiscal operations for the Latin American region. Valenci oversees financial planning, budgeting, and reporting, ensuring robust fiscal health across Konecta's LATAM operations. This executive position involves optimizing financial performance and supporting the company's growth initiatives within the region. The Chief Financial Officer's responsibilities include managing investments, controlling expenditures, and ensuring compliance with local financial regulations. Agustin Valenci plays a key part in driving financial efficiency and supporting the strategic objectives of Konecta's customer experience (CX) solutions in Latin America. Valenci's financial acumen is crucial for sustaining the company's operational excellence and expanding its market presence.

Aida Velazquez, the Chief Financial Officer, LATAM Central at Konecta, directs financial operations and strategic fiscal planning for the central LATAM markets. Velazquez ensures the financial integrity and performance of Konecta's operations within this specific geographic focus, managing budgets, forecasting, and resource allocation. This role is vital for supporting the company's customer experience (CX) initiatives and driving profitable growth in the central Latin American territories. The Chief Financial Officer's oversight includes implementing financial controls, analyzing market trends, and advising on investment strategies to enhance operational efficiency. Aida Velazquez's leadership contributes significantly to Konecta's financial stability and its ability to deliver innovative, technology-driven solutions to clients in the region. Velazquez's expertise underpins the company's commitment to excellence.

Katherina Gamarra, the Director, Financial & Chief Financial Officer, Per at Konecta, leads the financial management and strategic fiscal direction for operations in Peru. Gamarra is responsible for overseeing all financial activities, including budgeting, financial reporting, and compliance with Peruvian fiscal regulations. This executive position ensures the financial health and sustainability of Konecta's customer experience (CX) services within the Peruvian market. The Director's role involves optimizing financial performance, managing cash flow, and supporting business development initiatives. Katherina Gamarra's financial expertise is critical for driving operational efficiency and enabling the delivery of innovative, omnichannel solutions that enhance customer satisfaction. Gamarra's leadership strengthens Konecta's presence and commitment to excellence in Peru.

Katherina Gamarra Mendoza, the Financial Director. Chief Financial Officer. Perú at Konecta, manages the comprehensive financial strategy and operational oversight for Konecta's activities in Peru. Gamarra Mendoza ensures fiscal discipline, oversees financial planning, and directs reporting mechanisms to maintain robust financial health and compliance within the Peruvian market. This executive function is pivotal in supporting the company's mission to deliver superior customer experience (CX) solutions through technological innovation and expert service. The Chief Financial Officer's focus includes optimizing resource allocation, managing budgets effectively, and contributing to strategic growth initiatives. Katherina Gamarra Mendoza's financial leadership is essential for driving operational excellence and reinforcing Konecta's commitment to client success and market leadership in Peru.

Lilian Gil, the Chief Operating Officer at Konecta, oversees the execution of the company's global customer experience (CX) strategies and operational frameworks. Gil directs the delivery of seamless, omnichannel services, ensuring that advanced technology and human expertise are effectively integrated to enhance customer interactions. This critical role involves optimizing service operations across various sectors, driving efficiency, and maintaining high standards of customer satisfaction. The Chief Operating Officer's focus extends to implementing digital transformation initiatives and fostering operational excellence throughout Konecta's service delivery. Lilian Gil's leadership ensures that the company consistently provides innovative solutions that help clients build and maintain strong, long-term relationships with their customers. Gil's operational oversight is fundamental to Konecta's commitment to client success and market leadership.