KONE Executive and Leadership Team

Ken Schmid, the President & Chief Executive Officer (Americas) at KONE, directs the entire business strategy across the North and South American markets. Overseeing the integration of smart building technologies and automated door systems, the President & Chief Executive Officer (Americas) ensures that regional operations support the global commitment to sustainable People Flow. This leadership role involves managing complex stakeholder relationships and driving revenue growth through large-scale modernization projects. By optimizing the regional service network, Ken Schmid directly impacts the efficiency and reliability of vertical transportation systems for major commercial and residential developments. The President & Chief Executive Officer (Americas) coordinates with global leadership to implement innovative digital solutions that enhance user experiences. Through strategic resource allocation and market analysis, Schmid secures a competitive advantage in the Americas, ensuring that the organization remains a preferred partner for developers and facility managers seeking high-performance building solutions.

Bruce Moore, the President at KONE, directs the execution of core business objectives and operational performance standards. Overseeing the delivery of maintenance and modernization solutions, the President ensures that the company consistently meets the evolving needs of the global elevator and escalator market. This leadership role involves managing high-level partnerships and driving efficiency across the service lifecycle to improve People Flow outcomes. By streamlining internal processes, Bruce Moore directly impacts the profitability and service quality of the organization. The President coordinates with other C-suite leaders to integrate sustainable practices into all aspects of the business model, from manufacturing to field operations. Through rigorous oversight of project delivery and technical standards, Moore maintains the reputation of the company as a leader in urban mobility. This executive function ensures that all regional activities remain synchronized with the overarching corporate strategy, ultimately supporting the long-term success of the global enterprise.

Amit Gossain, the Managing Director at KONE, directs all strategic operations and market expansion initiatives within the regional territory. Overseeing the deployment of advanced elevator and escalator technologies, the Managing Director ensures that building infrastructure meets modern safety and sustainability standards. This leadership role involves coordinating with cross-functional teams to optimize maintenance services and modernization projects for diverse commercial clients. By driving operational excellence, Amit Gossain directly impacts the company's ability to facilitate seamless People Flow in high-density urban environments. The Managing Director maintains rigorous oversight of local supply chains and service delivery models to guarantee reliability. Through consistent focus on customer-centric solutions, Gossain strengthens the market position of the organization while fostering long-term growth across the region. This executive leadership ensures that all technical and commercial objectives align with the broader corporate mission of improving urban life.

Gabriela Castaeda, the Jefe De Personal at KONE, directs all human capital strategies and organizational development initiatives. Overseeing talent acquisition, employee engagement, and workforce training, the Jefe De Personal ensures that the company maintains a highly skilled team capable of supporting complex elevator and escalator maintenance operations. This leadership role involves aligning internal culture with the global mission of providing safe and convenient urban journeys. By implementing robust performance management systems, Gabriela Castaeda directly impacts the operational productivity of the workforce across various regional offices. The Jefe De Personal collaborates with executive leadership to foster an inclusive environment that attracts top-tier engineering and service talent. Through the development of comprehensive training programs, Castaeda ensures that all personnel possess the technical expertise required to deliver high-quality modernization solutions. This focus on human capital management supports the overall stability and growth of the organization in a competitive global industry.