KONE Executive and Leadership Team

November, 2026

Leadership Overview

KONE has 5 executives leading key functions including regional strategy, operational management, and human resources.

Focused on advancing urban mobility, KONE delivers sustainable People Flow solutions that enhance safety and convenience in buildings worldwide through innovative elevator, escalator, and maintenance technologies.

Leadership Roles at KONE

  • Executive VP & Chairman & Chief Executive Officer (China) - Joe Bao
  • President & Chief Executive Officer (Americas) - Ken Schmid
  • President - Bruce Moore
  • Managing Director - Amit Gossain
  • Jefe De Personal - Gabriela Castaeda
  • Joe Bao - Executive VP & Chairman & Chief Executive Officer (China)

    Joe Bao, the Executive VP & Chairman & Chief Executive Officer (China) at KONE, architects the strategic vision for the largest urban market in the portfolio. Overseeing massive infrastructure projects and high-rise installations, the Executive VP & Chairman & Chief Executive Officer (China) ensures that People Flow solutions meet the rapid demands of urbanization. This leadership role involves navigating complex regulatory environments and driving digital transformation across the regional service ecosystem. By prioritizing safety and reliability in high-density environments, Bao directly impacts the operational success of major commercial developments. Joe Bao also manages large-scale maintenance operations to ensure equipment longevity and performance. Through the integration of smart building technologies, the Executive VP & Chairman & Chief Executive Officer (China) maintains a competitive edge in the region, consistently delivering value to stakeholders while supporting the broader mission of sustainable urban mobility.
    Joe Bao

    Ken Schmid - President & Chief Executive Officer (Americas)

    Ken Schmid, the President & Chief Executive Officer (Americas) at KONE, directs all business activities across the North and South American markets. Overseeing the modernization of aging infrastructure and the installation of new elevator systems, the President & Chief Executive Officer (Americas) ensures that building owners receive reliable and efficient service. This leadership role involves managing cross-functional teams to improve customer experience and operational productivity. By focusing on sustainable building solutions, Schmid drives growth in the commercial and residential sectors. Ken Schmid also collaborates with global leadership to align regional objectives with the overarching corporate strategy. Through the implementation of advanced maintenance protocols, the President & Chief Executive Officer (Americas) enhances equipment uptime and safety. Schmid secures market leadership by prioritizing innovation and service quality, ensuring that the company remains the preferred partner for vertical transportation solutions throughout the Americas.
    Ken Schmid

    Bruce Moore - President

    Bruce Moore, the President at KONE, directs the execution of core business strategies and operational efficiency across global divisions. Overseeing the integration of new technologies into existing product lines, the President ensures that manufacturing processes remain agile and cost-effective. This leadership role involves coordinating with regional heads to standardize service delivery and maintenance quality. By optimizing the supply chain for elevators and escalators, Moore supports the company's commitment to sustainable People Flow solutions. Bruce Moore also monitors performance metrics to identify opportunities for process improvement and revenue growth. Through the alignment of internal resources with market demands, the President maintains a focus on long-term value creation. Moore drives organizational excellence by fostering a culture of safety and innovation, ensuring that the company continues to lead the industry in providing reliable and convenient building access solutions on a global scale.

    Amit Gossain - Managing Director

    Amit Gossain, the Managing Director at KONE, directs all regional business operations and strategic growth initiatives. Overseeing the expansion of elevator and escalator market share, the Managing Director ensures alignment with global sustainability standards. This leadership role involves managing complex supply chains and maintenance service networks to optimize building efficiency. By fostering strong relationships with developers and architects, Gossain drives the adoption of smart building technologies across the region. Amit Gossain also coordinates with the global board to implement modernization solutions that improve urban mobility. Through rigorous oversight of local manufacturing and service delivery, the Managing Director maintains high performance standards. Gossain secures long-term profitability by balancing operational excellence with customer-centric service models, ultimately strengthening the market position of the organization within the competitive building infrastructure sector.

    Gabriela Castaeda - Jefe De Personal

    Gabriela Castaeda, the Jefe De Personal at KONE, directs human capital strategy and organizational development initiatives. Overseeing talent acquisition, employee engagement, and leadership training, the Jefe De Personal ensures that the workforce possesses the skills necessary to support complex engineering and service operations. This leadership role involves designing programs that promote safety, diversity, and professional growth across the global organization. By aligning personnel policies with business objectives, Castaeda supports the company's mission to provide reliable People Flow solutions. Gabriela Castaeda also manages internal communications and performance management systems to drive high-level productivity. Through the implementation of modern HR technologies, the Jefe De Personal optimizes administrative efficiency and employee satisfaction. Castaeda secures the future of the company by cultivating a high-performing culture that attracts top talent and retains expertise, ultimately contributing to the overall success and stability of the global operations.

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    Frequently Asked Questions Regarding KONE Top Executives and Leadership Team

    Who leads KONE?
    KONE is led by Joe Bao (Executive VP & Chairman & Chief Executive Officer (China)), along with executives such as Ken Schmid (President & Chief Executive Officer (Americas)) and Bruce Moore (President).
    Who is part of KONE’s executive team?
    The executive team of KONE includes leaders such as Joe Bao (Executive VP & Chairman & Chief Executive Officer (China)), Ken Schmid (President & Chief Executive Officer (Americas)), Bruce Moore (President) and other senior executives.
    How many executives does KONE have?
    KONE has 5 executives leading key business areas.
    What roles are included in KONE’s leadership team?
    The leadership team of KONE includes roles such as Executive VP & Chairman & Chief Executive Officer (China), President & Chief Executive Officer (Americas), President, Managing Director, Jefe De Personal.