Kiwibank Executive and Leadership Team

June, 2026

Leadership Overview

Kiwibank has 4 executives leading key functions including strategy, finance, legal, and human resources.

Driven by a commitment to customer service, Kiwibank provides essential personal and business banking services, shaping New Zealand's financial landscape through accessible and reliable banking solutions.

Leadership Roles at Kiwibank

  • Chief Executive Officer - Steve Jurkovich
  • Chief Financial Officer & Chief Operating Officer - Paul Chambers
  • Chief Legal Officer - Macayla Hughes
  • Chief People Officer - Charlotte Ward
  • Steve Jurkovich - Chief Executive Officer

    Steve Jurkovich, the Chief Executive Officer at Kiwibank, directs the overall strategic vision and operational execution for the commercial banking company. Overseeing all major business units, Jurkovich ensures alignment with Kiwibank's mission to provide accessible personal and business banking services across New Zealand. This leadership role involves driving innovation in financial products and customer engagement, directly impacting market share and long-term growth. By fostering a culture of integrity and customer focus, Steve Jurkovich solidifies Kiwibank's position as a trusted financial partner. The Chief Executive Officer's purview extends to managing stakeholder relationships and guiding the company through evolving market dynamics, ensuring sustained profitability and operational excellence.

    Paul Chambers - Chief Financial Officer & Chief Operating Officer

    Paul Chambers, the Chief Financial Officer & Chief Operating Officer at Kiwibank, manages the company's financial health and operational efficiency. This dual role encompasses overseeing all financial planning, reporting, and capital management, alongside directing the day-to-day operations critical to delivering banking services. Chambers ensures robust financial controls and optimizes operational workflows to support Kiwibank's strategic objectives in personal and business banking. By integrating financial strategy with operational execution, Paul Chambers drives sustainable profitability and enhances service delivery across New Zealand. The Chief Financial Officer & Chief Operating Officer's responsibilities include risk management, resource allocation, and ensuring compliance with regulatory frameworks, thereby safeguarding the company's assets and reputation.
    Paul Chambers
    Macayla Hughes, the Chief Legal Officer at Kiwibank, provides critical legal counsel and oversees all legal affairs for the organization. This position involves managing regulatory compliance, corporate governance, and mitigating legal risks associated with banking operations. Hughes ensures that Kiwibank's business practices adhere to all relevant New Zealand laws and industry regulations, protecting the company's interests. By advising on legal matters, Macayla Hughes supports strategic decision-making and safeguards the integrity of Kiwibank's personal and business banking services. The Chief Legal Officer's expertise is vital in navigating complex legal landscapes and maintaining the company's reputation for trustworthiness and ethical conduct.
    Macayla Hughes

    Charlotte Ward - Chief People Officer

    Charlotte Ward, the Chief People Officer at Kiwibank, leads human resources strategy and talent management to support the company's growth and operational goals. This role focuses on cultivating a positive and productive work environment, attracting and retaining skilled professionals, and developing employee engagement initiatives. Ward ensures that Kiwibank's people strategies align with its mission to deliver exceptional banking services across New Zealand. By championing employee development and fostering a strong organizational culture, Charlotte Ward contributes directly to Kiwibank's success in the competitive financial sector. The Chief People Officer's oversight includes compensation, benefits, and workforce planning, ensuring a motivated and capable team.
    Charlotte Ward

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    Frequently Asked Questions Regarding Kiwibank Top Executives and Leadership Team

    Who leads Kiwibank?
    Kiwibank is led by Steve Jurkovich (Chief Executive Officer), along with executives such as Paul Chambers (Chief Financial Officer & Chief Operating Officer) and Macayla Hughes (Chief Legal Officer).
    Who is part of Kiwibank’s executive team?
    The executive team of Kiwibank includes leaders such as Steve Jurkovich (Chief Executive Officer), Paul Chambers (Chief Financial Officer & Chief Operating Officer), Macayla Hughes (Chief Legal Officer) and other senior executives.
    How many executives does Kiwibank have?
    Kiwibank has 4 executives leading key business areas.
    What roles are included in Kiwibank’s leadership team?
    The leadership team of Kiwibank includes roles such as Chief Executive Officer, Chief Financial Officer & Chief Operating Officer, Chief Legal Officer, Chief People Officer.