Jackson Hewitt Executive and Leadership Team

Kimberly Gardner, the Chief Executive Officer at Jackson Hewitt, directs the overall strategic vision and operational execution for the tax preparation service. Gardner oversees the company's franchised and company-owned locations across the United States, ensuring alignment with market demands and client needs. This leadership role involves driving growth initiatives and enhancing the company's competitive position within the tax services industry. By focusing on innovation and service excellence, Kimberly Gardner ensures Jackson Hewitt delivers accurate and efficient tax solutions to a broad client base. The Chief Executive Officer's mandate includes fostering a culture of compliance and customer satisfaction across all operational touchpoints.

Gregory Macfarlane, the Chief Executive Officer & President at Jackson Hewitt, spearheads the company's strategic direction and executive leadership. Macfarlane guides the organization's expansion and operational efficiency, managing both franchised and company-owned tax preparation centers nationwide. This executive position involves cultivating key stakeholder relationships and driving forward the company's mission to simplify tax filing for individuals and families. Gregory Macfarlane's responsibilities encompass ensuring robust financial performance and sustained market relevance. The Chief Executive Officer & President's focus remains on optimizing service delivery and expanding Jackson Hewitt's reach across the United States.

Michael Connaway, the Chief Financial Officer at Jackson Hewitt, oversees all financial operations and strategic financial planning for the tax preparation service. Connaway manages budgeting, forecasting, and financial reporting, ensuring the fiscal health of the company's franchised and company-owned locations across the United States. This leadership position involves optimizing financial performance and supporting strategic growth initiatives. Michael Connaway's expertise is crucial in managing the financial aspects of preparing computerized federal, state, and local individual income tax returns. The Chief Financial Officer's objective is to maintain financial stability and drive profitability through sound fiscal management.

Ched Beam, the Chief Financial Officer, Franchisee at Jackson Hewitt, provides specialized financial oversight and strategic guidance for the company's franchisee network. Beam focuses on the financial performance and profitability of franchised locations throughout the United States, ensuring adherence to financial standards and best practices. This executive role involves supporting franchisees with financial planning, analysis, and resource allocation to optimize their business operations. Ched Beam's expertise is vital in managing the financial complexities associated with tax preparation services. The Chief Financial Officer, Franchisee's objective is to foster financial success and sustainable growth for all franchise partners.

Mary Covington, the Chief Operating Officer at Jackson Hewitt, manages the day-to-day operations of the tax preparation service. Covington oversees the extensive network of franchised and company-owned locations throughout the United States, ensuring consistent service delivery and operational excellence. This critical role involves optimizing workflows and implementing best practices to enhance efficiency across all branches. Mary Covington's leadership focuses on streamlining processes that support the preparation of computerized federal, state, and local individual income tax returns. The Chief Operating Officer's objective is to maintain high standards of service and operational integrity across the entire Jackson Hewitt infrastructure.

Thomas McAtamney, the Chief Operating Officer, Store Operations & Tax Preparer at Jackson Hewitt, directs the operational execution and service delivery within the company's retail locations. McAtamney oversees the daily functions of store operations across the United States, ensuring high-quality tax preparation services are provided to clients. This dual role emphasizes both managerial oversight and direct involvement in tax preparation, ensuring practical application of operational strategies. Thomas McAtamney's leadership focuses on enhancing the client experience and optimizing the performance of tax preparers. The Chief Operating Officer, Store Operations & Tax Preparer's goal is to maintain service excellence and operational efficiency at the store level.

Erin Pell, the Manager, Market Transition & Chief Operating Officer, Acquisitions at Jackson Hewitt, spearheads strategic initiatives related to market expansion and business acquisitions. Pell oversees the integration of new locations and the smooth transition of acquired entities into the Jackson Hewitt operational framework across the United States. This executive function involves managing the complexities of market entry and ensuring operational readiness for new business units. Erin Pell's responsibilities include developing and implementing strategies that support the company's growth objectives through strategic acquisitions. The Chief Operating Officer, Acquisitions' focus is on driving successful integration and maximizing the value of new market opportunities.

L. Scott Cook, the Chief Operating Officer & District Manager, Region 10, Ahc at Jackson Hewitt, manages operational oversight and district-level performance for a specific region within the United States. Cook directs the strategic implementation of operational plans and ensures the efficient functioning of tax preparation services across designated districts. This leadership role involves driving performance metrics and fostering operational excellence within Region 10. L. Scott Cook's responsibilities include overseeing district management and ensuring alignment with broader company objectives. The Chief Operating Officer & District Manager's goal is to optimize regional operations and enhance service delivery to clients in their assigned area.

Kimberly Hudson, the Chief Marketing Officer at Jackson Hewitt, directs all marketing strategies and brand initiatives for the tax preparation service. Hudson is responsible for developing and executing campaigns that enhance brand visibility and attract new clients across the United States. This executive function involves understanding market trends and consumer needs to drive client acquisition and retention. Kimberly Hudson's efforts focus on communicating the value proposition of Jackson Hewitt's services, including computerized federal, state, and local individual income tax return preparation. The Chief Marketing Officer's goal is to strengthen the company's market presence and foster client loyalty through effective outreach.

Jeffrey Wolfe, the Chief Information Officer at Jackson Hewitt, leads the company's technology strategy and digital infrastructure. Wolfe is responsible for implementing and managing the IT systems that support the preparation of computerized federal, state, and local individual income tax returns across all U.S. locations. This role involves ensuring the security, reliability, and scalability of technology solutions that enhance operational efficiency and client experience. Jeffrey Wolfe's focus is on leveraging technology to drive innovation within the tax preparation service sector. The Chief Information Officer's mandate includes overseeing data management and cybersecurity protocols to protect sensitive client information.