Jack Henry Executive and Leadership Team

June, 2026

Leadership Overview

Jack Henry has 10 executives leading key functions including strategy, finance, technology, operations, sales, and legal.

Driven by a commitment to innovation, Jack Henry is dedicated to empowering financial institutions with advanced technology solutions that enhance efficiency and customer experience, solidifying its position as a trusted partner in the financial services sector.

Leadership Roles at Jack Henry

  • President & Chief Executive Officer - Gregory Adelson
  • Chief Financial Officer - Mimi Carsley
  • Senior Vice President and Chief Operating Officer - Shanon McLachlan
  • Group President, ProfitStars - Kevin Haffner
  • President, Payment Solutions - Tede Forman
  • Group President, Go Green Business Innovation - Martina Borck
  • Vice President & Chief Technology Officer - Benjamin Metz
  • Manager, Sales Engineering & Chief Technology Officer, Sales Engineering - Meg Bannister
  • Director, Software Engineering & Chief Technology Officer, Office of - James Banks
  • General Counsel & Secretary - Craig Morgan
  • Gregory Adelson - President & Chief Executive Officer

    Gregory Adelson, the President & Chief Executive Officer at Jack Henry, directs the company's overall strategic vision and operational execution. Adelson guides the delivery of core banking systems, digital solutions, and payment processing services to community banks and credit unions. Overseeing the integration of modern technology and service-oriented approaches, Gregory Adelson ensures Jack Henry's platforms streamline banking operations and risk management. This leadership role involves fostering collaborative partnerships to enhance client operational efficiency and customer experiences. By championing people-centric innovation, Adelson drives the company's adaptation to evolving market needs and reinforces its trusted position within the financial services sector. The President & Chief Executive Officer's focus remains on building integrated platforms that support a wide range of financial institutions.
    Gregory Adelson

    Mimi Carsley - Chief Financial Officer

    Mimi Carsley, the Chief Financial Officer at Jack Henry, manages the company's financial strategy and performance. Carsley oversees all fiscal operations, including financial planning, reporting, and capital allocation, ensuring robust financial health for the organization. This role involves optimizing financial resources to support the development and delivery of core banking systems and digital solutions for financial institutions. By maintaining strong financial discipline, Mimi Carsley enables Jack Henry to invest in innovative technologies and expand its service offerings. The Chief Financial Officer's oversight extends to managing investor relations and ensuring compliance with financial regulations. Through strategic financial management, Carsley supports the company's mission to enhance operational efficiency and customer experiences for its clients.
    Mimi Carsley

    Shanon McLachlan - Senior Vice President and Chief Operating Officer

    Shanon McLachlan, the Senior Vice President and Chief Operating Officer at Jack Henry, directs the company's operational efficiency and service delivery. McLachlan oversees the execution of core banking systems, digital solutions, and payment processing, ensuring seamless integration and support for financial institutions. This leadership position involves optimizing internal processes to enhance the client experience and adapt to evolving market needs. By focusing on operational excellence, Shanon McLachlan ensures that Jack Henry's platforms streamline banking operations and risk management effectively. The Senior Vice President and Chief Operating Officer's responsibilities include managing the delivery of integrated services and fostering a culture of continuous improvement. McLachlan drives the company's commitment to people-centric innovation and collaborative partnerships.

    Kevin Haffner - Group President, ProfitStars

    Kevin Haffner, the Group President, ProfitStars at Jack Henry, leads the strategic direction and operational performance of the ProfitStars division. Haffner oversees the delivery of specialized solutions and services designed to enhance profitability and operational efficiency for financial institutions. This leadership role involves driving innovation within the ProfitStars portfolio, which includes a range of technology services supporting community banks and credit unions. By focusing on client success, Kevin Haffner ensures that ProfitStars solutions integrate seamlessly with broader banking operations. The Group President, ProfitStars's responsibilities include expanding market reach and fostering strong client relationships. Haffner champions the development of integrated platforms that meet evolving industry needs.

    Tede Forman - President, Payment Solutions

    Tede Forman, the President, Payment Solutions at Jack Henry, directs the strategy and execution of the company's payment processing services. Forman oversees the development and delivery of innovative payment solutions that enable financial institutions to manage transactions efficiently and securely. This leadership role involves ensuring that Jack Henry's payment platforms meet the evolving needs of community banks and credit unions in a dynamic market. By focusing on seamless integration and advanced technology, Tede Forman enhances the customer experience for clients. The President, Payment Solutions's responsibilities include driving growth and maintaining the competitive edge of the payment solutions portfolio. Forman supports the company's mission to streamline banking operations through robust payment technology.
    Tede Forman

    Martina Borck - Group President, Go Green Business Innovation

    Martina Borck, the Group President, Go Green Business Innovation at Jack Henry, spearheads initiatives focused on sustainable business practices and innovation. Borck leads the strategic development and implementation of programs that drive environmental responsibility and operational efficiency within the company and for its clients. This role involves identifying and integrating green technologies and methodologies into Jack Henry's service offerings for financial institutions. By championing innovation, Martina Borck supports the company's commitment to modern technology and service. The Group President, Go Green Business Innovation's focus is on fostering a culture of sustainability and forward-thinking solutions. Borck contributes to enhancing the company's market position through responsible business practices.

    Benjamin Metz - Vice President & Chief Technology Officer

    Benjamin Metz, the Vice President & Chief Technology Officer at Jack Henry, architects the company's technological roadmap and innovation pipeline. Metz leads the development and implementation of advanced technology solutions, including core banking systems and digital platforms, for community banks and credit unions. Overseeing the engineering teams, Benjamin Metz ensures the integration of modern technologies that enhance operational efficiency and customer engagement for financial institutions. This critical role involves driving the adoption of new technological advancements to meet evolving market demands. The Vice President & Chief Technology Officer's responsibilities include maintaining the security and scalability of Jack Henry's technology infrastructure. By focusing on robust and integrated platforms, Metz supports the company's commitment to service and innovation.

    Meg Bannister - Manager, Sales Engineering & Chief Technology Officer, Sales Engineering

    Meg Bannister, the Manager, Sales Engineering & Chief Technology Officer, Sales Engineering at Jack Henry, spearheads the technical strategy for sales initiatives. Bannister leads the sales engineering teams, ensuring that Jack Henry's technology solutions, including core banking systems and digital offerings, are effectively presented and tailored to meet client needs. This role involves translating complex technical capabilities into clear business benefits for financial institutions. By bridging the gap between product development and client requirements, Meg Bannister enhances the sales process and strengthens customer partnerships. The Manager, Sales Engineering & Chief Technology Officer, Sales Engineering's focus is on demonstrating the value of Jack Henry's integrated platforms and services. Bannister drives the technical aspects of client acquisition and retention.

    James Banks - Director, Software Engineering & Chief Technology Officer, Office of

    James Banks, the Director, Software Engineering & Chief Technology Officer, Office of at Jack Henry, leads critical software engineering initiatives. Banks oversees the design and development of innovative technology solutions that support the company's core banking systems and digital offerings for financial institutions. This role involves guiding engineering teams to build integrated platforms that enhance operational efficiency and customer experiences. By focusing on modern technology and robust development practices, James Banks ensures the quality and scalability of Jack Henry's software products. The Director, Software Engineering & Chief Technology Officer, Office of's responsibilities include driving technological advancements within the company. Banks contributes to the company's reputation as a trusted partner through reliable software engineering.

    Craig Morgan - General Counsel & Secretary

    Craig Morgan, the General Counsel & Secretary at Jack Henry, provides comprehensive legal counsel and oversees corporate governance. Morgan manages all legal affairs, ensuring compliance with relevant regulations and statutes impacting the financial technology sector. This role involves advising leadership on legal risks and strategic decisions related to core banking systems, digital solutions, and payment processing. By maintaining a strong legal framework, Craig Morgan supports Jack Henry's commitment to operational integrity and client trust. The General Counsel & Secretary's responsibilities include managing corporate documentation and board communications. Morgan plays a vital part in safeguarding the company's interests and upholding its reputation as a trusted partner.

    Explore Leadership Teams in Financial Software

    Frequently Asked Questions Regarding Jack Henry Top Executives and Leadership Team

    Who leads Jack Henry?
    Jack Henry is led by Gregory Adelson (President & Chief Executive Officer), along with executives such as Mimi Carsley (Chief Financial Officer) and Shanon McLachlan (Senior Vice President and Chief Operating Officer).
    Who is part of Jack Henry’s executive team?
    The executive team of Jack Henry includes leaders such as Gregory Adelson (President & Chief Executive Officer), Mimi Carsley (Chief Financial Officer), Shanon McLachlan (Senior Vice President and Chief Operating Officer) and other senior executives.
    How many executives does Jack Henry have?
    Jack Henry has 10 executives leading key business areas.
    What roles are included in Jack Henry’s leadership team?
    The leadership team of Jack Henry includes roles such as President & Chief Executive Officer, Chief Financial Officer, Senior Vice President and Chief Operating Officer, Group President, ProfitStars, President, Payment Solutions.