ISS Executive and Leadership Team

Steven Quick, the Chief Executive Officer at ISS, directs the global strategy and overall performance of the integrated workplace experience and facilities management company. Quick oversees the execution of services designed to support the operation, maintenance, and enhancement of client workplaces across diverse industries. This leadership role involves ensuring ISS delivers safe, efficient, and sustainable environments, leveraging the company's century of operational experience. Quick's focus is on driving growth and maintaining ISS's position as a leading provider of outsourced facility services to multinational corporations, government organizations, and healthcare institutions. The Chief Executive Officer guides the company's expansion into new markets and the continuous evolution of its service portfolio to meet the dynamic needs of clients worldwide. Steven Quick ensures alignment with the company's mission to create productive and engaging workplaces.

Kaustubh Malik, the Chief Financial Officer at ISS, manages the company's financial operations and strategic fiscal planning. Malik oversees all aspects of financial reporting, budgeting, forecasting, and investment strategies to ensure the economic health and sustainable growth of the global workplace experience provider. This role involves optimizing financial performance, managing capital allocation, and ensuring compliance with international financial regulations. The Chief Financial Officer plays a critical part in supporting the company's expansion initiatives and maintaining strong relationships with investors and financial institutions. Malik's expertise guides the financial direction, enabling ISS to deliver value to clients and stakeholders through efficient and effective facility services. Kaustubh Malik drives financial discipline across all operational units.

Robert Cedermark, the Chief Operating Officer & Director, Operations Performance Iss (Singapore) at ISS, directs operational execution and performance enhancement within Singapore and potentially broader Asia Pacific regions. Cedermark oversees the delivery of integrated workplace experience and facilities management services, ensuring high standards of safety, efficiency, and client satisfaction. This leadership position involves managing service delivery teams, optimizing operational processes, and implementing best practices to support client operations. The Chief Operating Officer & Director, Operations Performance Iss (Singapore) focuses on driving operational excellence and achieving strategic objectives within the designated geographic scope. Robert Cedermark ensures the seamless integration of ISS services to create productive and sustainable environments for clients in the region.

Timothy Dismond, the Chief Operating Officer (North America) at ISS, oversees the comprehensive operational strategy and service delivery across the North American region. Dismond directs the execution of integrated workplace experience and facilities management solutions, ensuring efficiency, safety, and client satisfaction for a diverse range of industries. This critical role involves managing large-scale operations, optimizing service delivery models, and driving performance improvements to support ISS's growth objectives. The Chief Operating Officer (North America) collaborates with regional leadership to implement best practices and foster a culture of operational excellence. Timothy Dismond ensures that ISS consistently provides high-quality, sustainable environments for clients throughout North America.

Joe Stolarski, the Division President (East) at ISS, leads the strategic direction and operational performance for the eastern division of the company's North American operations. Stolarski oversees the delivery of integrated workplace experience and facilities management services, focusing on client satisfaction and driving business growth within the region. This executive role involves managing a portfolio of services, fostering strong client relationships, and ensuring operational excellence across all service lines. The Division President (East) collaborates with national leadership to implement company-wide strategies and adapt them to regional market dynamics. Joe Stolarski is instrumental in expanding ISS's market presence and reinforcing its reputation for delivering high-quality, sustainable facility solutions.

Kristi Duplichen, the Chief of Staff at ISS, provides strategic support and operational coordination for the executive leadership team. Duplichen facilitates the execution of key initiatives, manages cross-functional projects, and ensures effective communication across the organization. This role involves streamlining operations, enhancing organizational efficiency, and driving strategic priorities forward. The Chief of Staff acts as a key liaison, bridging communication between different departments and ensuring alignment with the company's overarching goals. Duplichen's responsibilities include preparing executive briefings, managing special projects, and optimizing the effectiveness of leadership meetings. Kristi Duplichen supports the Chief Executive Officer in driving strategic execution and operational excellence within the global facilities management framework.

Marjorie McCarthy, the Senior Chief Marketing Officer, Leadership Team (Americas) at ISS, leads marketing strategy and brand development across the Americas region. McCarthy is responsible for driving market growth, enhancing customer engagement, and strengthening ISS's position as a leading workplace experience and facilities management provider. This role involves overseeing all marketing functions, including digital marketing, communications, and market intelligence, to support business objectives. The Senior Chief Marketing Officer, Leadership Team (Americas) collaborates closely with sales and operations teams to ensure cohesive go-to-market strategies. Marjorie McCarthy focuses on communicating the value proposition of ISS's integrated services to a diverse client base, fostering strong brand recognition and market leadership.

Zeljko Ivkovic, the Chief Information Officer (Asia Pacific) at ISS, leads the technology strategy and digital transformation initiatives across the Asia Pacific region. Ivkovic is responsible for overseeing the IT infrastructure, systems, and digital solutions that support ISS's integrated workplace experience and facilities management services. This role involves ensuring robust cybersecurity measures, driving innovation in technology adoption, and enhancing operational efficiency through digital tools. The Chief Information Officer (Asia Pacific) collaborates with regional business leaders to align technology roadmaps with strategic goals. Zeljko Ivkovic plays a pivotal role in leveraging technology to improve service delivery, client engagement, and overall business performance within the dynamic Asia Pacific market.

Alice Fournier, the Chief Information Officer (Americas) at ISS, directs the technology vision and execution for the Americas region, supporting the company's integrated workplace experience and facilities management operations. Fournier oversees the development and implementation of IT strategies, infrastructure, and digital solutions that enhance service delivery and operational efficiency. This leadership position focuses on driving technological innovation, ensuring data security, and optimizing IT systems to meet the evolving needs of clients and the business. The Chief Information Officer (Americas) works closely with executive leadership to align technology investments with strategic priorities. Alice Fournier ensures that robust and scalable IT solutions empower ISS to deliver exceptional workplace experiences across the Americas.

Sharmaine Valeriano, the Healthcare Executive at ISS, focuses on developing and delivering specialized workplace experience and facilities management solutions for the healthcare sector. Valeriano leverages deep industry knowledge to ensure ISS provides services that meet the stringent requirements of hospitals, clinics, and other healthcare facilities, prioritizing safety, hygiene, and operational continuity. This role involves collaborating with healthcare clients to understand their unique needs and implementing tailored solutions that support patient care and operational efficiency. The Healthcare Executive drives the strategic growth of ISS's healthcare vertical, ensuring compliance with regulatory standards and promoting sustainable practices. Sharmaine Valeriano enhances the effectiveness and safety of healthcare environments through expert facility management.