ISS Executive and Leadership Team

Gina Toh, the Chief Executive Officer at ISS, directs the overarching corporate strategy and global operational framework. Toh's leadership guides the company's expansion across diverse industries, ensuring alignment with its core mission of providing essential commercial services. This executive oversees the integration of catering, facility management, and cleaning services, driving efficiency and client satisfaction. Toh's strategic vision focuses on sustainable growth and market leadership, leveraging ISS's century-long expertise. The Chief Executive Officer's role involves critical decision-making that impacts the company's financial performance and its reputation for reliability. Gina Toh ensures that all divisions operate cohesively, delivering consistent value to a broad client base across various sectors.

LongJing Hwa, the Chief Financial Officer at ISS, manages all financial operations and fiscal strategy. Hwa's responsibilities encompass budgeting, financial planning, risk management, and investor relations, ensuring the company's fiscal health. This executive directs the financial teams responsible for tracking revenue from catering, facility management, and cleaning services, providing critical insights for strategic decision-making. LongJing Hwa's focus is on optimizing financial performance and resource allocation to support ISS's global operations and growth initiatives. The Chief Financial Officer's oversight extends to ensuring compliance with financial regulations across all operating regions. By meticulously managing financial resources, Hwa directly contributes to the company's long-term stability and profitability.

Craig Elder, the Chief Operating Officer Cater Plus at ISS, directs the operational execution and service delivery for the Cater Plus division. Elder's leadership ensures the highest standards in catering operations, managing all aspects of food service provision and client satisfaction. This executive oversees the day-to-day management of catering teams, supply chains, and operational processes, driving efficiency and quality. Craig Elder's responsibilities include optimizing resource utilization and implementing best practices within the catering sector to meet diverse client needs. The Chief Operating Officer Cater Plus's focus is on maintaining operational excellence and fostering innovation within the division. Elder's strategic oversight is critical for the success and growth of ISS's catering services.

Beniamino Barbieri, the President at ISS, holds significant responsibility for driving business growth and operational performance within their designated areas. Barbieri's leadership focuses on strategic market penetration and enhancing service delivery across various sectors. This executive oversees key business units, ensuring alignment with ISS's overall mission and operational standards. Beniamino Barbieri's role involves fostering strong client relationships and identifying new opportunities for service expansion. The President's strategic direction contributes directly to the company's market position and financial objectives. Barbieri's commitment to operational excellence underpins the delivery of ISS's comprehensive commercial services.

Dale Micetic, the Division President at ISS, directs the strategic operations and performance of specific business divisions. Micetic's leadership ensures the effective implementation of ISS's service offerings, including facility management and cleaning services, within their assigned areas. This executive oversees divisional teams, driving operational efficiency and client satisfaction. Dale Micetic's focus is on achieving targeted business outcomes and expanding market reach for the divisions under their purview. The Division President's role is critical in translating corporate strategy into localized operational success. Micetic's management ensures that ISS consistently delivers high-quality services across its operational footprint.

Sonny Price, the Regional President at ISS, leads operations and strategic development across key geographic regions. Price's mandate involves optimizing service delivery and expanding market presence within their designated territories. This executive oversees regional management teams, ensuring adherence to ISS's high standards for catering, cleaning, and facility management services. Sonny Price's strategic initiatives focus on driving regional growth and enhancing client relationships. The Regional President's role is pivotal in adapting global strategies to local market dynamics. Price's leadership ensures consistent service quality and operational effectiveness throughout the region.

Kristi Duplichen, the Chief of Staff at ISS, acts as a strategic advisor and operational liaison for the executive leadership team. Duplichen facilitates communication and drives key initiatives across departments, ensuring seamless execution of corporate objectives. This executive supports the Chief Executive Officer in managing complex projects and coordinating efforts related to ISS's diverse service offerings, including catering and facility management. Kristi Duplichen's role involves enhancing organizational efficiency and fostering collaboration among various business units. The Chief of Staff's responsibilities include streamlining processes and ensuring that strategic priorities are effectively translated into actionable plans. Duplichen's work is crucial for maintaining operational momentum and supporting the company's mission.

Sting Choi, the Chief Information Officer at ISS, leads the company's technology strategy and digital transformation efforts. Choi oversees the development and implementation of IT infrastructure, ensuring robust systems support for all business operations, including catering and facility management services. This executive directs the management of data security, network operations, and technological innovation across ISS's global footprint. Sting Choi's focus is on leveraging technology to enhance service delivery, improve operational efficiency, and drive competitive advantage. The Chief Information Officer's role is vital in modernizing ISS's technological capabilities to meet evolving market demands. Choi ensures that technology investments align with the company's strategic goals and service excellence.

Marjorie McCarthy, the Senior Chief Marketing Officer, Leadership Team (Americas) at ISS, spearheads marketing strategy and brand development across the Americas region. McCarthy directs all marketing initiatives, focusing on enhancing market presence and driving customer engagement for ISS's comprehensive service portfolio. This executive oversees market research, campaign execution, and brand positioning, ensuring alignment with corporate objectives. Marjorie McCarthy's strategic approach aims to strengthen ISS's market share and client relationships within the Americas. The Senior Chief Marketing Officer's role involves translating market insights into actionable strategies that support business growth. McCarthy's leadership is key to communicating the value of ISS's facility management and catering services.

Jason Pitcock, the Vice President, Specialized Services at ISS, oversees the strategic direction and operational execution of niche service offerings. Pitcock's expertise drives the development and delivery of specialized solutions that complement ISS's core facility management and catering services. This executive manages teams dedicated to unique client needs, ensuring high-quality outcomes and innovative service approaches. Jason Pitcock's focus is on enhancing the value proposition of specialized services and identifying new market opportunities. The Vice President, Specialized Services' role is crucial for expanding ISS's capabilities and meeting complex client demands. Pitcock ensures these specialized offerings align with the company's overall mission.