ISS Executive and Leadership Team

Cindy Wang, the Chief Executive Officer, Facility Service (China) at ISS, directs the strategic growth and operational management of the Chinese division. Overseeing the expansion of service portfolios and client relationships, the Chief Executive Officer, Facility Service (China) ensures that the organization meets the complex demands of the rapidly evolving Chinese market. This leadership role involves navigating local regulatory environments and fostering partnerships with industrial and commercial entities to deliver comprehensive facility management. By driving innovation in service delivery and focusing on client-centric solutions, Cindy Wang enhances the competitive advantage of the company in the region. Wang coordinates with global leadership to align local initiatives with international standards of quality and safety. Through effective management of regional resources and a commitment to operational excellence, the Chief Executive Officer, Facility Service (China) secures the long-term success and market impact of the organization.

Jesianto Nugroho, the Chief Financial Officer at ISS, directs the global financial strategy and capital allocation processes. Managing fiscal health, the Chief Financial Officer oversees budgeting, financial reporting, and risk management frameworks to support long-term growth. This leadership role involves close collaboration with the Board to ensure transparency and operational efficiency across all international business units. By optimizing cost structures and driving investment in facility management technologies, Jesianto Nugroho directly impacts the company's ability to scale services for multinational clients. Nugroho maintains rigorous oversight of financial compliance, ensuring that the organization meets all regulatory requirements while maximizing shareholder value. Through disciplined fiscal management, the Chief Financial Officer secures the resources necessary for the company to maintain its position as a leader in the global workplace experience sector.

Kaustubh Malik, the Chief Financial Officer, ISS Facility Services, Singapore at ISS, directs financial operations within the Southeast Asian market. Overseeing regional revenue streams and local investment strategies, the Chief Financial Officer, ISS Facility Services, Singapore ensures that financial performance aligns with broader corporate objectives. This role involves managing complex service contracts and optimizing resource allocation to support the delivery of integrated facility services across diverse industrial and commercial sectors. By analyzing market trends and regional economic indicators, Kaustubh Malik drives profitability and operational efficiency for the Singaporean division. Malik coordinates with regional leadership to mitigate financial risks and capitalize on emerging opportunities in the local market. Through precise financial planning and performance monitoring, the Chief Financial Officer, ISS Facility Services, Singapore strengthens the competitive standing of the organization within the Asia Pacific region.

Tim Dismond, the Chief Operating Officer (North America) at ISS, directs the execution of facility management services and operational workflows across the North American market. Overseeing service delivery teams and maintenance protocols, the Chief Operating Officer (North America) ensures that clients receive high-quality, efficient, and safe workplace solutions. This leadership role involves managing large-scale service contracts and optimizing labor productivity to meet the needs of government organizations and private enterprises. By implementing standardized operational procedures and safety measures, Tim Dismond drives excellence in service delivery and client satisfaction. Dismond coordinates with regional managers to streamline supply chain logistics and facility maintenance activities. Through rigorous performance management and a focus on operational agility, the Chief Operating Officer (North America) supports the company's mission to provide superior workplace experiences while maintaining cost-effective and sustainable service models.

Joe Stolarski, the Division President (East) at ISS, directs the operational performance and service delivery within the Eastern division. Overseeing regional teams and client accounts, the Division President (East) ensures that facility management services meet the specific needs of healthcare, educational, and commercial clients. This leadership role involves managing regional budgets, personnel development, and the implementation of service standards that support safe and productive workplaces. By fostering strong client relationships and driving operational efficiency, Joe Stolarski supports the growth and stability of the division. Stolarski collaborates with other regional leaders to share best practices and optimize service delivery models across the broader organization. Through consistent oversight of daily operations and a focus on client satisfaction, the Division President (East) contributes to the overall success and market reputation of the company in the Eastern territory.

Zeljko Ivkovic, the Chief Information Officer (Asia Pacific) at ISS, architects the digital infrastructure and technology roadmap for the Asia Pacific region. Overseeing the integration of smart building solutions and data analytics, the Chief Information Officer (Asia Pacific) ensures that technological advancements enhance workplace productivity and safety for clients. This leadership role involves managing cybersecurity protocols and digital transformation initiatives that support the delivery of outsourced facility services. By implementing scalable cloud platforms and automated maintenance systems, Zeljko Ivkovic drives operational efficiency across diverse regional markets. Ivkovic collaborates with global IT teams to standardize digital tools, ensuring seamless service delivery for multinational corporations. Through the deployment of innovative software and hardware solutions, the Chief Information Officer (Asia Pacific) enables the organization to provide data-driven insights that improve the maintenance and enhancement of client workplaces.

Marjorie McCarthy, the Chief Marketing Officer, North America at ISS, directs brand strategy and market positioning across the North American landscape. Overseeing client acquisition campaigns and corporate communications, the Chief Marketing Officer, North America ensures that the value proposition of integrated facility services resonates with healthcare, industrial, and commercial property owners. This leadership role involves developing strategic partnerships and executing marketing programs that highlight the commitment to sustainable and safe workplace environments. By analyzing customer feedback and market demand, Marjorie McCarthy drives growth and strengthens the reputation of the company in a competitive industry. McCarthy collaborates with sales teams to align messaging with operational capabilities, ensuring consistent delivery of the brand promise. Through targeted outreach and thought leadership, the Chief Marketing Officer, North America expands the market presence and influence of the organization throughout the region.