Leadership Overview
HHS has 10 executives leading key functions including strategy, information technology, financial management, operational oversight, healthcare operations, administration, resort management, environmental services, customer success, and divisional leadership.
Focused on delivering comprehensive support services across diverse sectors, HHS maintains a commitment to operational excellence and high-quality facility management solutions for healthcare, government, and education clients.
Focused on delivering comprehensive support services across diverse sectors, HHS maintains a commitment to operational excellence and high-quality facility management solutions for healthcare, government, and education clients.
Leadership Roles at HHS
Joseph Terry - Chairman & Chief Executive Officer
Joseph Terry, the Chairman & Chief Executive Officer at HHS, directs the overarching strategic vision and long-term growth trajectory for the organization. By aligning corporate objectives with the evolving needs of the healthcare, senior living, and government sectors, the Chairman & Chief Executive Officer ensures consistent service delivery across all business lines. This leadership role involves constant evaluation of market opportunities and the optimization of internal resources to maintain a competitive edge in facility management. Joseph Terry fosters a culture of accountability and innovation, driving the company toward sustainable expansion. Through rigorous oversight of executive performance and board relations, the Chairman & Chief Executive Officer secures the stability of the enterprise. Ultimately, Terry maintains the focus on delivering high-quality housekeeping, food and beverage management, and construction services to a broad client base, ensuring that the organization remains a leader in the support services industry.
Tommy Allred - Chief Financial Officer
Tommy Allred, the Chief Financial Officer at HHS, manages the fiscal health and capital allocation strategies for the entire organization. Overseeing financial planning, budgeting, and risk management, the Chief Financial Officer ensures that resources support the delivery of high-quality facility management and construction services. This leadership role involves maintaining rigorous financial controls and providing the analytical foundation for strategic decision-making across the healthcare, resort, and aviation sectors. Tommy Allred drives the financial performance of the company by optimizing cost structures and identifying opportunities for revenue growth. Through close collaboration with other C-suite leaders, the Chief Financial Officer aligns fiscal policy with the long-term mission of the firm. Allred monitors economic trends and market shifts to protect the company's financial position. By maintaining transparency and accuracy in all reporting, the Chief Financial Officer supports the operational success of the business, ensuring that the organization remains well-positioned for future investment and expansion.
Scott Alexander - Chief Operating Officer
Scott Alexander, the Chief Operating Officer at HHS, executes the daily operational strategies that define the company's service delivery in facilities management and construction. By standardizing processes across diverse industries, the Chief Operating Officer ensures that housekeeping, dining, and laundry services meet the highest quality benchmarks. This role involves managing the logistical complexities of large-scale operations, particularly within the healthcare and aviation sectors. Scott Alexander drives efficiency by refining workflows and empowering regional teams to maintain consistent service standards. Through the oversight of operational performance metrics, the Chief Operating Officer identifies areas for improvement and implements solutions that enhance client satisfaction. Alexander coordinates with other executives to ensure that operational capacity aligns with business development goals. By focusing on the execution of core services, the Chief Operating Officer maintains the company's reputation for reliability and excellence, ensuring that all facility management projects are completed on time and within budget.

Jonathan Beveridge - Healthcare Chief Operating Officer
Jonathan Beveridge, the Healthcare Chief Operating Officer at HHS, directs the specialized support services provided to hospitals and medical facilities. By focusing on the unique requirements of the healthcare environment, the Healthcare Chief Operating Officer ensures that housekeeping, food and beverage management, and laundry services adhere to strict clinical standards. This role involves managing the operational complexities of medical facility maintenance, ensuring that all services contribute to a safe and efficient patient care environment. Jonathan Beveridge drives the implementation of best practices across all healthcare accounts, fostering a culture of precision and responsiveness. Through the coordination of regional teams, the Healthcare Chief Operating Officer maintains high service levels that support the operational goals of medical partners. Beveridge collaborates with clinical leadership to align support services with patient outcomes. By optimizing the delivery of essential facility management, the Healthcare Chief Operating Officer ensures that the company remains a trusted partner in the healthcare industry.
Bill Reese - Division President, Resorts & Hhs (South America)
Bill Reese, the Division President, Resorts & Hhs (South America) at HHS, leads the expansion and operational management of resort services within the South American market. By tailoring facility management and dining solutions to the specific needs of the hospitality industry, the Division President, Resorts & Hhs (South America) ensures that clients receive world-class support. This role involves navigating the unique regulatory and cultural landscapes of the region to drive growth and service excellence. Bill Reese directs the development of local teams, ensuring that all resort operations align with the company's global standards for quality and efficiency. Through the strategic management of regional assets, the Division President, Resorts & Hhs (South America) enhances the company's footprint in the international hospitality sector. Reese fosters strong relationships with resort partners, ensuring that service delivery remains consistent and impactful. By focusing on regional market penetration, the Division President, Resorts & Hhs (South America) contributes significantly to the company's overall international success.
Scott Rafinski - President, Environmental Services
Scott Rafinski, the President, Environmental Services at HHS, oversees the specialized cleaning and sanitation programs that form the backbone of the company's facility management offerings. By implementing advanced environmental protocols, the President, Environmental Services ensures that healthcare, education, and government facilities maintain the highest levels of hygiene and safety. This role involves managing the deployment of cleaning technologies and training staff to execute complex sanitation tasks with precision. Scott Rafinski drives the continuous improvement of environmental service models, ensuring that all processes meet evolving industry standards. Through the oversight of large-scale cleaning operations, the President, Environmental Services supports the operational health of client facilities. Rafinski collaborates with other divisional leaders to integrate environmental services into broader facility management packages. By focusing on the technical and operational aspects of sanitation, the President, Environmental Services ensures that the company provides a clean, safe, and compliant environment for all clients.
Bradford Spry - President, Customer Success
Bradford Spry, the President, Customer Success at HHS, manages the relationships with clients across the healthcare, senior living, and education sectors to ensure long-term satisfaction and retention. By acting as the primary advocate for the client experience, the President, Customer Success ensures that all facility management and dining services meet or exceed expectations. This role involves gathering feedback, addressing concerns, and proactively identifying opportunities to enhance service delivery. Bradford Spry drives the implementation of customer-centric strategies that align with the company's mission of providing high-quality support. Through the coordination of account management teams, the President, Customer Success maintains strong partnerships and fosters trust with key stakeholders. Spry monitors service performance metrics to ensure that the company delivers consistent value. By focusing on the client journey, the President, Customer Success ensures that the organization remains a preferred provider of support services, ultimately driving growth through successful and enduring client relationships.
Keith Oneil - Division President
Keith Oneil, the Division President at HHS, leads the strategic execution of support services within specific business units, focusing on operational growth and service quality. By overseeing the delivery of housekeeping, dining, and facility management, the Division President ensures that each client receives tailored solutions that meet their unique operational needs. This role involves managing the performance of regional teams and ensuring that all service delivery models align with the company's broader objectives. Keith Oneil drives the expansion of service offerings within the assigned division, identifying new opportunities for market penetration. Through the coordination of resources and talent, the Division President maintains high standards of efficiency and client satisfaction. Oneil collaborates with other executives to ensure that divisional goals support the overall mission of the firm. By focusing on the operational success of the division, the Division President ensures that the company continues to provide reliable and high-quality support services to its diverse client base.
Bruce Moore - Chief Information Officer
Bruce Moore, the Chief Information Officer at HHS, architects the digital infrastructure and technological frameworks necessary to support complex facility management operations. By implementing advanced data systems, the Chief Information Officer enhances the efficiency of housekeeping, dining services, and laundry management across the healthcare and education sectors. This role involves securing critical information assets and streamlining communication channels between corporate headquarters and regional service sites. Bruce Moore drives the integration of modern software solutions to improve operational transparency and client reporting capabilities. Through the deployment of scalable technology, the Chief Information Officer supports the broader organizational goal of providing seamless support services. Moore manages the technical roadmap, ensuring that all digital initiatives align with the company's commitment to excellence. By leveraging data-driven insights, the Chief Information Officer optimizes service delivery models, ultimately increasing the value provided to clients in the senior living and government industries.

Patrick Lombardo - Chief Administrative Officer
Patrick Lombardo, the Chief Administrative Officer at HHS, manages the internal organizational structures and administrative functions that support the company's broad service portfolio. By overseeing human resources, compliance, and corporate governance, the Chief Administrative Officer ensures that the business operates with efficiency and integrity. This role involves developing policies that guide the workforce in delivering high-quality housekeeping, dining, and construction management services. Patrick Lombardo drives the alignment of administrative processes with the company's strategic objectives, ensuring that all departments function in harmony. Through the management of corporate infrastructure, the Chief Administrative Officer supports the needs of employees across the healthcare, government, and education sectors. Lombardo monitors regulatory requirements and internal standards to mitigate risk and promote a culture of excellence. By streamlining administrative workflows, the Chief Administrative Officer enables the organization to focus on its core mission of providing superior support services to clients nationwide.
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