IndyGo Executive and Leadership Team

Ann Klaybor, the Founder & Chief Executive Officer at IndyGo, establishes the overarching strategic direction for the municipal bus transportation system. Klaybor directs the organization's mission to provide efficient and accessible public transit within Indianapolis, Indiana. This leadership role involves guiding all functional areas to align with corporate objectives and community needs. Overseeing the executive team, Klaybor ensures cohesive strategy execution across departments. The Founder & Chief Executive Officer drives initiatives focused on service expansion and operational excellence. Klaybor's vision shapes the long-term growth and impact of IndyGo's services, ensuring robust public transportation for the city.

Melissa Santiano, the Chief Executive Officer & President at IndyGo, spearheads the strategic vision and operational execution of the public bus transportation system. Santiano directs the company's commitment to providing reliable and accessible transit services throughout Indianapolis, Indiana. This executive position involves overseeing all facets of the organization, ensuring alignment with community needs and corporate goals. The Chief Executive Officer & President drives innovation in transit solutions and fosters strong relationships with stakeholders. Santiano's leadership ensures the efficient management of resources and the continuous improvement of service delivery. Through strategic planning, Melissa Santiano guides IndyGo's growth and enhances its role as a vital public service.

Justin Burcope, the Interim Chief Financial Officer at IndyGo, manages the financial health and strategic fiscal planning for the public bus transportation system. Burcope oversees all accounting operations, financial reporting, and budgeting processes, ensuring fiscal responsibility and compliance. This critical role involves developing financial strategies that support IndyGo's operational objectives and expansion plans within Indianapolis, Indiana. The Interim Chief Financial Officer analyzes financial performance, identifies cost-saving opportunities, and manages investment strategies. Justin Burcope provides essential financial insights to the executive team, enabling informed decision-making and long-term sustainability for the organization's transit services.

Keith Bentz, the President--Specialty Vehicles at IndyGo, leads the strategic development and operational oversight for specialized vehicle services within the public transportation system. Bentz directs initiatives related to the acquisition, maintenance, and deployment of unique vehicle fleets that cater to specific transit needs in Indianapolis, Indiana. This executive role involves managing the unique operational requirements and market positioning of these specialized services. The President--Specialty Vehicles ensures these offerings align with IndyGo's broader mission of providing comprehensive transportation solutions. Keith Bentz's focus is on driving innovation and efficiency within this distinct segment of the company's operations.

Rebecca Hawkins, the President at IndyGo, holds a key leadership position overseeing strategic initiatives and operational performance for the public bus transportation system. Hawkins directs efforts to enhance service quality and expand transit accessibility across Indianapolis, Indiana. This role involves collaborating with executive leadership to drive organizational growth and ensure alignment with the company's mission. The President focuses on fostering operational excellence and stakeholder engagement. Rebecca Hawkins's leadership contributes significantly to the strategic direction and effective management of IndyGo's transit services, ensuring continued service to the community.

Marcus Burnside, the Vice President, Information Technology & Chief Information Officer at IndyGo, directs the company's technology strategy and infrastructure for its public bus transportation system. Burnside oversees the implementation and maintenance of all IT systems, ensuring operational efficiency and data security across IndyGo's operations in Indianapolis, Indiana. This leadership position involves managing technology resources, driving digital transformation initiatives, and supporting the integration of new technologies to enhance service delivery. The Vice President, Information Technology & Chief Information Officer ensures that technology solutions align with the organization's strategic goals. Marcus Burnside's expertise is crucial for maintaining a robust and modern technological foundation for the transit system.

Annette Darrow, the Chief Operations Officer at IndyGo, oversees the day-to-day operational management of the public bus transportation system. Darrow directs all aspects of service delivery, ensuring the efficient and reliable operation of bus routes throughout Indianapolis, Indiana. This executive role involves managing fleet maintenance, scheduling, driver management, and customer service operations to meet transit demands. The Chief Operations Officer focuses on optimizing operational workflows, enhancing service reliability, and ensuring compliance with safety regulations. Annette Darrow's leadership is vital for maintaining the seamless functioning of IndyGo's transit network and improving the rider experience.