Humana Executive and Leadership Team

Eric Doeh, the Chief Executive Officer (Michigan) & Plan President at Humana, leads the strategic direction and market performance within the Michigan region. Doeh oversees the development of local health plans and provider partnerships to ensure members receive high-quality care. By engaging with community stakeholders, the Chief Executive Officer (Michigan) & Plan President drives initiatives that improve health outcomes at a local level. This role involves managing the regional P&L and ensuring that all operations align with the national mission of personalized service. Eric Doeh coordinates with cross-functional teams to implement innovative solutions that address the specific needs of the Michigan population. Through the leadership of the Chief Executive Officer (Michigan) & Plan President, the organization strengthens its market presence. Doeh maintains a focus on operational excellence and community health, ensuring that the company remains a trusted partner for members.

Celeste Mellet, the Chief Financial Officer at Humana, directs the overarching fiscal strategy and capital allocation processes. Mellet oversees the financial reporting, treasury functions, and investor relations to ensure long-term stability. By analyzing market trends, the Chief Financial Officer optimizes resource distribution across the national insurance portfolio. This leadership role involves collaborating with the board to maintain rigorous compliance standards while driving sustainable growth. Celeste Mellet manages the balance sheet to support the company mission of providing personalized care. Through disciplined oversight of financial performance, the Chief Financial Officer strengthens the ability of the organization to invest in community health initiatives. Mellet maintains a focus on operational efficiency, ensuring that fiscal health directly enables the delivery of high-quality member services across the United States.

Lorena Plaza, the Regional Chief Financial Officer & Vice President, Operations at Humana, manages fiscal performance and operational workflows within specific geographic territories. Plaza coordinates regional budget planning to align with the broader corporate strategy of personalized care. Overseeing the integration of administrative functions, the Regional Chief Financial Officer & Vice President, Operations ensures that local service delivery remains efficient and cost-effective. This role involves monitoring regional market dynamics to identify opportunities for growth and service expansion. Lorena Plaza drives operational excellence by streamlining processes that support member health outcomes. By balancing financial rigor with operational agility, the Regional Chief Financial Officer & Vice President, Operations facilitates the successful execution of health programs. Plaza maintains a commitment to local community impact, ensuring that regional resources effectively serve the diverse needs of the member population.

Cassie Houff, the Subsidiary Chief Operating Officer - OneHome at Humana, directs the operational delivery of home-based care services. Houff oversees the clinical and administrative workflows that enable members to receive personalized support within their own residences. By optimizing the service delivery model, the Subsidiary Chief Operating Officer - OneHome ensures that care remains accessible and effective. This role involves managing the logistics of home health operations to maintain high standards of quality and safety. Cassie Houff collaborates with clinical teams to integrate technology and care coordination, enhancing the overall member experience. Through the leadership of the Subsidiary Chief Operating Officer - OneHome, the organization expands its reach into the home health sector. Houff drives operational improvements that support the mission of helping people live healthy and happy lives through convenient, personalized care solutions.

Nikole Noack, the Chief Operating Officer, WI Medicaid at Humana, directs the operational delivery of Medicaid services within Wisconsin. Noack oversees the administration of health programs, ensuring that members receive personalized care that meets their specific needs. By managing the day-to-day operations of the Medicaid plan, the Chief Operating Officer, WI Medicaid optimizes service delivery and compliance with state regulations. This role involves collaborating with local providers and community organizations to improve health outcomes for the Medicaid population. Nikole Noack drives initiatives that enhance the efficiency of care coordination and member support services. Through the leadership of the Chief Operating Officer, WI Medicaid, the organization strengthens its commitment to serving vulnerable populations. Noack maintains a focus on operational excellence, ensuring that the company provides high-quality, accessible health solutions to members throughout the Wisconsin region.

Linda Harris, the Market Operations Chief of Staff at Humana, coordinates strategic initiatives across various market segments to ensure operational alignment. Harris facilitates communication between leadership teams to drive the execution of personalized care solutions. Overseeing the implementation of market-specific projects, the Market Operations Chief of Staff optimizes internal workflows to improve member experiences. This role involves analyzing operational data to identify bottlenecks and enhance service delivery efficiency. Linda Harris supports the development of community-focused strategies that align with the core mission of the organization. By managing cross-functional projects, the Market Operations Chief of Staff ensures that regional teams remain focused on achieving health goals. Harris maintains a high standard of operational discipline, enabling the company to respond effectively to the evolving needs of members in diverse local markets.

Michelle O'Hara, the Chief Human Resources Officer at Humana, architects the talent strategy and organizational culture necessary to support the mission of personalized care. O'Hara oversees recruitment, employee development, and performance management systems to cultivate a workforce dedicated to member wellness. By fostering an inclusive environment, the Chief Human Resources Officer ensures that the company attracts and retains professionals who prioritize the needs of the community. This leadership role involves aligning human capital initiatives with the broader business objectives to drive organizational success. Michelle O'Hara manages compensation and benefits programs that reflect the commitment to employee well-being. Through strategic workforce planning, the Chief Human Resources Officer enables the organization to scale effectively while maintaining a focus on quality service. O'Hara drives initiatives that empower staff to deliver compassionate care to members nationwide.

Jordan Bishop, the Principal and Chief of Staff, Strategy Execution and Advancement at Humana, manages the implementation of long-term strategic goals. Bishop oversees the alignment of departmental objectives with the overarching mission of personalized care. By facilitating cross-functional collaboration, the Principal and Chief of Staff, Strategy Execution and Advancement ensures that the organization remains agile in a competitive market. This role involves monitoring the progress of key initiatives and providing actionable insights to the executive leadership team. Jordan Bishop drives the advancement of strategic projects that enhance member health and community engagement. Through the coordination of complex workflows, the Principal and Chief of Staff, Strategy Execution and Advancement supports the successful delivery of health solutions. Bishop maintains a focus on operational efficiency, ensuring that the company effectively executes its vision for a healthier future.

Savannah Dupree, the Market Leadership Advisor and Chief of Staff at Humana, provides strategic guidance to regional leaders to ensure consistent service delivery. Dupree oversees the coordination of market-level operations, ensuring that local teams remain aligned with the national mission. By analyzing market performance data, the Market Leadership Advisor and Chief of Staff identifies opportunities for operational improvement and member engagement. This role involves managing the flow of information between regional offices and corporate headquarters to facilitate effective decision-making. Savannah Dupree supports the development of community-based programs that enhance the quality of care. Through the leadership of the Market Leadership Advisor and Chief of Staff, the organization maintains a cohesive approach to serving members across diverse regions. Dupree drives initiatives that foster collaboration and operational excellence, ensuring that the company continues to meet the evolving needs of its members.

Michael Schmittel, the National Provider Network Management Chief of Staff at Humana, coordinates the strategic management of the national provider network. Schmittel oversees the operational processes that support relationships with healthcare providers, ensuring members have access to high-quality care. By facilitating communication between network management teams, the National Provider Network Management Chief of Staff optimizes the efficiency of provider contracting and engagement. This role involves managing cross-functional projects that enhance the network's ability to deliver personalized health solutions. Michael Schmittel supports the development of strategies that strengthen provider partnerships and improve health outcomes. Through the leadership of the National Provider Network Management Chief of Staff, the organization maintains a robust and accessible network. Schmittel drives operational improvements that ensure the company effectively serves its members by providing reliable and comprehensive healthcare access across the country.