Hope Services Executive and Leadership Team

July, 2026

Leadership Overview

Hope Services has 4 executives leading key functions including strategy, finance, operations, and organizational leadership.

Driven by a commitment to community impact, Hope Services provides essential services to individuals with developmental disabilities and mental health needs, fostering independence and inclusion across nine Bay Area Counties.

Leadership Roles at Hope Services

  • Chief Executive Officer & Administrator - Geraldine Jones
  • Chief Financial Officer - Bobby Watts
  • Chief Operating Officer - Melissa Greene
  • President - Netta Anderson
  • Geraldine Jones - Chief Executive Officer & Administrator

    Geraldine Jones, the Chief Executive Officer & Administrator at Hope Services, directs the organization's overarching strategy and administrative functions. This leadership role involves guiding the provision of services to approximately 3,700 individuals and their families across nine Bay Area Counties, addressing developmental disabilities and mental health needs. Geraldine Jones ensures the effective operation of a broad spectrum of services, aligning all initiatives with the company's mission to support those with intellectual disability, cerebral palsy, epilepsy, autism, and Down syndrome, as well as individuals facing mental health conditions. The Chief Executive Officer & Administrator also oversees the development and execution of business ventures designed to generate funds and create employment opportunities for individuals with developmental disabilities, including recycle/reuse programs, auto donations, and HopeTHRIFT stores. This multifaceted leadership ensures both the direct support of the community and the sustainable growth of the organization's impact.

    Bobby Watts - Chief Financial Officer

    Bobby Watts, the Chief Financial Officer at Hope Services, manages all financial operations and fiscal strategy. This critical role ensures the financial health and sustainability of an organization serving approximately 3,700 people and their families across nine Bay Area Counties. Bobby Watts oversees budgeting, financial planning, and resource allocation, directly supporting the delivery of services for individuals with developmental disabilities and mental health needs. The Chief Financial Officer also plays a key part in managing the finances of Hope Services' revenue-generating businesses, such as recycle/reuse programs, auto donations, and HopeTHRIFT stores, ensuring these ventures contribute effectively to the company's mission and provide employment opportunities. Watts's financial oversight is essential for maintaining operational efficiency and expanding the organization's capacity to serve its community.

    Melissa Greene - Chief Operating Officer

    Melissa Greene, the Chief Operating Officer at Hope Services, directs the day-to-day operational execution of services for individuals with developmental disabilities and mental health needs. This leadership position involves overseeing the broad spectrum of programs delivered across nine Bay Area Counties, ensuring efficient and effective support for approximately 3,700 people and their families. Melissa Greene manages the operational integration of services, focusing on optimizing delivery for individuals with conditions such as intellectual disability, cerebral palsy, epilepsy, autism, and Down syndrome, alongside those with mental health challenges. The Chief Operating Officer also supervises the operational aspects of Hope Services' businesses, including recycle/reuse initiatives, auto donations, and HopeTHRIFT stores, ensuring these enterprises function smoothly to provide employment and generate funds. Greene's operational leadership is fundamental to the organization's ability to scale its impact and maintain high standards of care.
    Melissa Greene

    Netta Anderson - President

    Netta Anderson, the President at Hope Services, provides strategic leadership and drives organizational growth initiatives. This executive role focuses on advancing the mission of serving individuals with developmental disabilities and mental health needs across nine Bay Area Counties. Netta Anderson guides the expansion of services and the development of new programs aimed at enhancing the lives of approximately 3,700 people and their families. The President also plays a crucial role in fostering partnerships and collaborations that amplify the organization's reach and impact. Anderson's leadership ensures that Hope Services remains at the forefront of providing comprehensive support for individuals with conditions like intellectual disability, cerebral palsy, epilepsy, autism, and Down syndrome, as well as those facing mental health challenges, while also overseeing the strategic direction of its revenue-generating businesses.

    Explore Leadership Teams in Non-Profit & Charitable Organizations

    Frequently Asked Questions Regarding Hope Services Top Executives and Leadership Team

    Who leads Hope Services?
    Hope Services is led by Geraldine Jones (Chief Executive Officer & Administrator), along with executives such as Bobby Watts (Chief Financial Officer) and Melissa Greene (Chief Operating Officer).
    Who is part of Hope Services’s executive team?
    The executive team of Hope Services includes leaders such as Geraldine Jones (Chief Executive Officer & Administrator), Bobby Watts (Chief Financial Officer), Melissa Greene (Chief Operating Officer) and other senior executives.
    How many executives does Hope Services have?
    Hope Services has 4 executives leading key business areas.
    What roles are included in Hope Services’s leadership team?
    The leadership team of Hope Services includes roles such as Chief Executive Officer & Administrator, Chief Financial Officer, Chief Operating Officer, President.