Hope Services Executive and Leadership Team

Geraldine Jones, the Chief Executive Officer & Administrator at Hope Services, directs the organization's overarching strategy and administrative functions. Overseeing the provision of services to approximately 3,700 individuals and their families across nine Bay Area counties, Jones ensures the effective delivery of support for people with developmental disabilities and mental health needs. This leadership role involves guiding the organization's mission to provide a broad spectrum of services, including intellectual disability, cerebral palsy, epilepsy, autism, and Down syndrome support. Jones also champions the operational success of Hope Services' revenue-generating businesses, such as recycle/reuse operations, auto donations, and HopeTHRIFT stores, which provide crucial funding and employment opportunities for individuals with developmental disabilities. By aligning strategic initiatives with operational execution, Geraldine Jones drives the organization's impact and sustainability in Silicon Valley.

Bobby Watts, the Chief Financial Officer at Hope Services, manages the organization's financial health and fiscal strategy. Watts oversees all financial operations, including budgeting, forecasting, and financial reporting, ensuring the sustainable funding of services for approximately 3,700 individuals and their families across nine Bay Area counties. This critical role involves managing the financial aspects of programs supporting people with developmental disabilities and mental health needs, encompassing conditions like intellectual disability, cerebral palsy, epilepsy, autism, and Down syndrome. Bobby Watts also directs the financial oversight of Hope Services' revenue-generating businesses, such as recycle/reuse operations, auto donations, and HopeTHRIFT stores, ensuring their profitability and contribution to the organization's mission. By maintaining rigorous financial discipline, Watts safeguards the resources necessary for Hope Services' continued impact and growth.

Melissa Greene, the Chief Operating Officer at Hope Services, executes the day-to-day operational strategies that support the organization's mission. Greene manages the broad spectrum of services delivered to approximately 3,700 people and their families across nine Bay Area counties, ensuring seamless integration of care for individuals with developmental disabilities and mental health needs. This involves optimizing the delivery of programs addressing intellectual disability, cerebral palsy, epilepsy, autism, and Down syndrome. Greene also oversees the operational efficiency of Hope Services' social enterprises, including clothing and household goods recycle/reuse businesses, auto donations, and HopeTHRIFT stores. By focusing on scalable processes and resource allocation, Melissa Greene enhances the organization's capacity to provide employment and generate funds, directly contributing to the well-being of the communities served.

Netta Anderson, the President at Hope Services, leads the governance and strategic direction of the organization. Anderson guides the overall mission to serve people with developmental disabilities and mental health needs across nine Bay Area counties, impacting approximately 3,700 individuals and their families. This leadership position involves ensuring the organization upholds its commitment to providing a broad spectrum of services for conditions including intellectual disability, cerebral palsy, epilepsy, autism, and Down syndrome. Netta Anderson also plays a key role in advancing the strategic objectives of Hope Services' social enterprises, such as recycle/reuse businesses, auto donations, and HopeTHRIFT stores, which are vital for fundraising and providing employment opportunities. Through strategic oversight and advocacy, Anderson ensures Hope Services remains a leading provider of essential support and empowerment.