Home Instead Executive and Leadership Team

June, 2026

Leadership Overview

Home Instead has 10 executives leading key functions including strategy, operations, and finance.

Driven by a commitment to enhancing senior well-being, Home Instead provides essential non-medical home care services, enabling older adults to live independently and comfortably while offering families invaluable peace of mind.

Leadership Roles at Home Instead

  • Chief Executive Officer - Ben Karakunnel
  • President & Chief Executive Officer - Jeffrey Shiovitz
  • Chief Executive Officer & Managing Partner - Cheryl Hernandez
  • Chief Executive Officer & Owner - Susan Witting
  • Chief Financial Officer & Franchise Owner - Deirdre Elliott
  • Chief Operating Officer - Jessica Quinlan
  • Chief Operating Officer, Retirement - Gary Stevens
  • President - Kenneth Tak
  • President and Co-Owner, Camden and Burlington Counties In NJ - Anuja Mathur
  • Information - Jean Lapierre
  • Ben Karakunnel - Chief Executive Officer

    Ben Karakunnel, the Chief Executive Officer at Home Instead, directs the overarching strategy and operational execution for the global non-medical home care provider. Karakunnel's leadership focuses on expanding the company's reach and enhancing the personalized in-home support services offered to older adults. This involves guiding the franchise network to deliver comprehensive care solutions, including companionship, personal care, meal preparation, and specialized support for conditions like Alzheimer's and dementia. The Chief Executive Officer ensures alignment with the company's mission to help seniors maintain safety and independence in their homes. Ben Karakunnel's role is critical in fostering innovation and maintaining the high standards of care that provide families with peace of mind.
    Ben Karakunnel

    Jeffrey Shiovitz - President & Chief Executive Officer

    Jeffrey Shiovitz, the President & Chief Executive Officer at Home Instead, spearheads the company's strategic vision and executive leadership. Shiovitz guides the organization's growth initiatives and ensures the effective delivery of non-medical home care services across its global franchise network. The President & Chief Executive Officer oversees the development and implementation of programs designed to support older adults in remaining safe and independent within their own residences. This leadership position involves fostering strong relationships with franchise owners and ensuring operational excellence. Jeffrey Shiovitz's focus remains on upholding the company's mission to provide peace of mind to families through reliable and compassionate senior care.

    Cheryl Hernandez - Chief Executive Officer & Managing Partner

    Cheryl Hernandez, the Chief Executive Officer & Managing Partner at Home Instead, drives strategic direction and operational management for key franchise territories. Hernandez's leadership emphasizes the delivery of personalized in-home support services, ensuring older adults receive compassionate care that promotes independence and comfort. The Chief Executive Officer & Managing Partner oversees the expansion of services, including companionship, personal care, and specialized dementia support, aligning with the company's core mission. Cheryl Hernandez is dedicated to empowering seniors to live fulfilling lives in their own homes while providing reassurance to their families. This role involves cultivating a strong network of caregivers and maintaining the highest standards of service quality.
    Cheryl Hernandez

    Susan Witting - Chief Executive Officer & Owner

    Susan Witting, the Chief Executive Officer & Owner at Home Instead, directs the strategic operations and business development within specific franchise regions. Witting's leadership focuses on delivering high-quality, non-medical home care services that enable seniors to maintain their independence and well-being at home. The Chief Executive Officer & Owner oversees the recruitment and training of caregivers, ensuring they provide exceptional support, including companionship, personal care, and assistance with daily living activities. Susan Witting is committed to upholding the company's mission of providing peace of mind to families by ensuring seniors receive the best possible in-home care. This role involves fostering a culture of compassion and excellence throughout the local franchise.

    Deirdre Elliott - Chief Financial Officer & Franchise Owner

    Deirdre Elliott, the Chief Financial Officer & Franchise Owner at Home Instead, manages the financial health and strategic growth of specific franchise operations. Elliott oversees all financial planning, budgeting, and reporting, ensuring fiscal responsibility and sustainable expansion of non-medical home care services. The Chief Financial Officer & Franchise Owner also plays a key role in guiding the operational delivery of in-home support, including companionship and personal care, aligning financial strategies with the company's mission to help seniors live independently. Deirdre Elliott's dual role ensures that financial acumen directly supports the high-quality care provided to older adults and offers peace of mind to their families.

    Jessica Quinlan - Chief Operating Officer

    Jessica Quinlan, the Chief Operating Officer at Home Instead, oversees the day-to-day operational efficiency and service delivery across the franchise network. Quinlan's responsibilities include optimizing the processes that support personalized in-home care for older adults, ensuring consistency and quality in services such as companionship, personal care, and specialized dementia support. The Chief Operating Officer works to enhance the caregiver experience and client satisfaction, directly contributing to the company's mission of helping seniors live safely and independently in their homes. Jessica Quinlan's strategic focus is on scaling operations effectively to meet growing demand while maintaining the highest standards of care and providing peace of mind to families.

    Gary Stevens - Chief Operating Officer, Retirement

    Gary Stevens, the Chief Operating Officer, Retirement at Home Instead, directs operational strategies specifically for the senior living and retirement sector. Stevens focuses on enhancing the delivery of non-medical home care services tailored to the unique needs of older adults transitioning into or residing within retirement communities. The Chief Operating Officer, Retirement oversees the integration of companionship, personal care, and specialized support services, ensuring seniors maintain independence and comfort. Gary Stevens' leadership is crucial in aligning operational frameworks with the company's mission to support aging in place and provide families with confidence in their loved ones' care. This role involves optimizing service protocols for retirement-focused clients.

    Kenneth Tak - President

    Kenneth Tak, the President at Home Instead, leads strategic initiatives and operational oversight for key market segments. Tak's focus is on driving the expansion and enhancement of non-medical home care services, ensuring older adults receive personalized support for companionship, personal care, and daily living assistance. The President works to strengthen the franchise network's capacity to deliver exceptional care, enabling seniors to remain safe and independent in their homes. Kenneth Tak's leadership is instrumental in upholding the company's mission and providing families with reliable peace of mind. This role involves fostering innovation in service delivery and ensuring operational excellence across all supported regions.

    Anuja Mathur - President and Co-Owner, Camden and Burlington Counties In NJ

    Anuja Mathur, the President and Co-Owner, Camden and Burlington Counties In NJ at Home Instead, directs the strategic vision and operational execution for the New Jersey region. Mathur is dedicated to providing high-quality, non-medical home care services, ensuring older adults in Camden and Burlington Counties receive personalized support for companionship, personal care, and daily living assistance. The President and Co-Owner, Camden and Burlington Counties In NJ oversees the local franchise operations, focusing on caregiver excellence and client satisfaction. Anuja Mathur's leadership ensures seniors can maintain independence and comfort in their homes, fulfilling the company's mission and offering families invaluable peace of mind.

    Jean Lapierre - Information

    Jean Lapierre, the Information at Home Instead, oversees the strategic management and deployment of information systems critical to the company's operations. Lapierre's responsibilities include ensuring the integrity, security, and accessibility of data that supports the delivery of non-medical home care services. The Information role focuses on leveraging technology to enhance caregiver coordination, client communication, and operational efficiency, thereby supporting the mission of helping seniors live independently. Jean Lapierre's expertise is vital in optimizing the technological infrastructure that underpins personalized in-home support, ensuring families receive consistent peace of mind regarding their loved ones' care.

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    Frequently Asked Questions Regarding Home Instead Top Executives and Leadership Team

    Who leads Home Instead?
    Home Instead is led by Ben Karakunnel (Chief Executive Officer), along with executives such as Jeffrey Shiovitz (President & Chief Executive Officer) and Cheryl Hernandez (Chief Executive Officer & Managing Partner).
    Who is part of Home Instead’s executive team?
    The executive team of Home Instead includes leaders such as Ben Karakunnel (Chief Executive Officer), Jeffrey Shiovitz (President & Chief Executive Officer), Cheryl Hernandez (Chief Executive Officer & Managing Partner) and other senior executives.
    How many executives does Home Instead have?
    Home Instead has 10 executives leading key business areas.
    What roles are included in Home Instead’s leadership team?
    The leadership team of Home Instead includes roles such as Chief Executive Officer, President & Chief Executive Officer, Chief Executive Officer & Managing Partner, Chief Executive Officer & Owner, Chief Financial Officer & Franchise Owner.