HGS Executive and Leadership Team

Natarajan Radhakrishnan, the Chief Executive Officer (Americas) at HGS, directs the strategic vision and operational execution for the company's North American business segment. This leadership role involves driving growth initiatives, optimizing service delivery models, and ensuring alignment with global corporate objectives. Radhakrishnan oversees key functions critical to client success, including sales, account management, and operational delivery within the Americas region. By leveraging HGS's core competencies in customer experience solutions and digital transformation, the Chief Executive Officer (Americas) focuses on expanding market presence and deepening client relationships. This involves navigating complex market dynamics and implementing innovative strategies to achieve measurable business outcomes. The executive's mandate includes fostering a culture of excellence and driving operational efficiency across all Americas-based operations. Natarajan Radhakrishnan ensures that the company's service portfolio effectively addresses the evolving needs of enterprises in this vital market, reinforcing HGS's position as a leading provider of business process management and digital transformation services.

Giridhar Gv, the Global Chief Human Resources Officer & Chief Executive Officer (Asia-Pacific) at HGS, leads both the global human capital strategy and the operational execution for the Asia-Pacific region. As Global Chief Human Resources Officer, Gv oversees all aspects of talent management, including recruitment, employee development, compensation, and fostering a positive organizational culture that supports HGS's mission of delivering exceptional customer experience solutions and digital transformation services. Simultaneously, in the capacity of Chief Executive Officer (Asia-Pacific), Giridhar Gv directs the strategic growth and operational performance of HGS's business units across this key geographic market. This involves driving revenue, managing client relationships, and ensuring service excellence in alignment with global standards. The dual focus ensures that human resources initiatives directly support regional business objectives, creating a synergistic approach to talent acquisition, retention, and overall business success. Gv's leadership is critical for building a skilled workforce and expanding HGS's market presence throughout the Asia-Pacific region.

Rajiv Bhargava, the Chief Financial Officer (NXTDigital Media Group) at HGS, manages the financial operations and strategic financial planning for the NXTDigital Media Group subsidiary. This role involves overseeing all financial activities, including budgeting, forecasting, financial reporting, and capital management, ensuring fiscal health and driving profitability within the media group. Bhargava's responsibilities extend to analyzing financial performance, identifying cost-saving opportunities, and developing financial strategies that support the group's growth objectives and market expansion. The Chief Financial Officer (NXTDigital Media Group) works closely with the executive leadership of the subsidiary and HGS corporate finance to ensure alignment with overall financial policies and compliance requirements. Rajiv Bhargava's expertise in financial management is crucial for guiding investment decisions, managing financial risks, and optimizing the financial structure of the NXTDigital Media Group, thereby contributing to its overall success and HGS's consolidated financial strength.

Mahesh Nutalapati, the Global Chief Financial Officer at HGS, directs the company's worldwide financial strategy and operations. This executive position involves overseeing all aspects of financial planning, accounting, treasury, and investor relations to ensure the fiscal health and sustainable growth of HGS. Nutalapati is responsible for managing financial risks, optimizing capital allocation, and driving financial performance across the organization's global business units, which provide customer experience lifecycle solutions and digital transformation services. The Global Chief Financial Officer plays a pivotal role in strategic decision-making, evaluating potential mergers, acquisitions, and investments that align with HGS's long-term objectives. Mahesh Nutalapati ensures compliance with all financial regulations and reporting standards, maintaining transparency and accountability. This leadership role is fundamental to achieving HGS's business outcomes, enhancing shareholder value, and reinforcing the company's position as a trusted provider of business process management and technology solutions.

Srinivas Palakodeti, the Global Chief Financial Officer at HGS, oversees the comprehensive financial management and strategic fiscal direction for the entire organization. This leadership role encompasses global accounting practices, financial reporting, treasury functions, and capital management, ensuring robust financial controls and compliance across all HGS operations. Palakodeti is instrumental in developing financial strategies that support HGS's mission of delivering customer experience lifecycle solutions and digital transformation services, driving profitability and sustainable growth. The Global Chief Financial Officer analyzes market trends and economic conditions to inform investment decisions and mitigate financial risks. Srinivas Palakodeti collaborates closely with other executive leaders to align financial objectives with business goals, optimize resource allocation, and enhance operational efficiency. This executive's financial acumen is critical for maintaining HGS's financial stability, supporting strategic initiatives, and maximizing value for stakeholders in the competitive global business services landscape.

Raghavendra Chinhalli, the Chief Information Officer at HGS, architects the global information technology strategy and infrastructure. This critical role involves overseeing the development, implementation, and maintenance of all technology systems that support HGS's diverse service offerings, including customer experience solutions, digital transformation, and business process management. Chinhalli drives innovation in IT, focusing on leveraging advanced automation technologies, data analytics, and artificial intelligence to enhance operational efficiency and client outcomes. The Chief Information Officer ensures robust cybersecurity measures, data integrity, and system scalability across the organization's global footprint. This leadership position requires close collaboration with other C-suite executives to align IT initiatives with overarching business goals, such as streamlining operations and improving customer interactions. Raghavendra Chinhalli's responsibilities extend to managing IT budgets, vendor relationships, and the IT talent pool, ensuring the company remains at the forefront of technological advancement in the business services sector. The Chief Information Officer's strategic direction is fundamental to HGS's ability to deliver cutting-edge solutions and maintain operational continuity.

Milan Suman, the Chief Revenue Officer at HGS, spearheads the company's global revenue generation strategies and sales operations. This executive role focuses on driving top-line growth by expanding market share and cultivating new business opportunities across HGS's core service areas, including customer experience lifecycle solutions and digital transformation. Suman oversees the global sales force, developing and implementing effective sales methodologies and go-to-market strategies. The Chief Revenue Officer works closely with marketing, operations, and product development teams to ensure a cohesive approach to client acquisition and retention. Key responsibilities include identifying emerging market trends, building strong client relationships, and negotiating complex deals that deliver measurable business outcomes. Milan Suman's leadership is instrumental in achieving revenue targets and enhancing the company's competitive positioning within the business process management and technology consulting industries. The Chief Revenue Officer's strategic insights and sales acumen are vital for HGS's sustained financial performance and market expansion.

Kruthika Sai, the Chief Revenue Officer & Web Designer at HGS, drives revenue growth while also contributing directly to the company's digital presence and client-facing interfaces. This dual role encompasses developing and executing strategies to increase sales and revenue across HGS's service portfolio, including customer experience solutions and digital transformation initiatives. Sai's responsibilities as Chief Revenue Officer involve leading sales teams, identifying new market opportunities, and fostering strong client relationships to achieve ambitious revenue targets. Concurrently, the Web Designer aspect of this role focuses on enhancing the user experience of HGS's digital platforms, ensuring they are intuitive, engaging, and effectively communicate the company's value proposition. Kruthika Sai integrates sales objectives with digital design principles to create a seamless customer journey from initial contact through ongoing service delivery. This unique combination of skills allows for a holistic approach to revenue generation and brand representation, directly impacting client acquisition and satisfaction. The Chief Revenue Officer & Web Designer ensures that HGS's online presence supports its business development goals.

Danthuri Thejeshwaari, the Chief Revenue Officer, Management Information Systems at HGS, drives revenue generation specifically through the strategic deployment and optimization of management information systems. This specialized role focuses on leveraging MIS capabilities to enhance sales processes, identify new revenue streams, and improve overall business performance for clients seeking digital transformation and customer experience solutions. Thejeshwaari oversees the development and implementation of MIS strategies that support HGS's revenue objectives, ensuring that data analytics and information systems provide actionable insights for sales and business development teams. The Chief Revenue Officer, Management Information Systems collaborates with technology and operations leaders to integrate MIS solutions seamlessly into client engagements. Danthuri Thejeshwaari's leadership ensures that HGS effectively utilizes its information systems to drive client success and achieve its own revenue targets, reinforcing the company's commitment to data-driven decision-making and operational efficiency.

Sagar Naik, the Data Center Engineer at HGS, manages the critical infrastructure and operational integrity of the company's data centers. This role involves ensuring the reliability, security, and performance of the hardware and systems that support HGS's global operations, including its customer experience lifecycle solutions and digital transformation services. Naik is responsible for the installation, configuration, maintenance, and troubleshooting of servers, storage systems, networking equipment, and related infrastructure within the data center environment. The Data Center Engineer plays a key part in maintaining system uptime, implementing disaster recovery protocols, and ensuring compliance with data security standards. Sagar Naik's technical expertise is vital for supporting HGS's IT infrastructure, enabling seamless service delivery, and safeguarding sensitive client data. This position contributes directly to the operational efficiency and technological backbone that underpins HGS's ability to provide advanced business process management and technology consulting services.