HGS Executive and Leadership Team

Natarajan Radhakrishnan, the Chief Executive Officer (Americas) at HGS, directs all regional operations and strategic growth initiatives across the North American market. Overseeing the expansion of customer experience lifecycle solutions, the Chief Executive Officer (Americas) ensures that enterprise clients receive high-impact digital transformation services. This leadership role involves managing complex contact center operations and back-office processing to improve overall client efficiency. By leveraging data analytics and artificial intelligence, Radhakrishnan aligns regional service delivery with the broader organizational goal of enhancing customer interactions. The Chief Executive Officer (Americas) collaborates with global leadership to maintain service quality while navigating the competitive landscape of business process management. Through the implementation of tailored automation strategies, Natarajan Radhakrishnan strengthens the market position of the company. This executive focus on operational excellence supports long-term revenue growth and client retention across the Americas.

Giridhar Gv, the Global Chief Human Resources Officer & Chief Executive Officer (Asia-Pacific) at HGS, directs human capital strategy and regional business operations across the Asia-Pacific territory. Overseeing talent acquisition, employee development, and organizational culture, the Global Chief Human Resources Officer & Chief Executive Officer (Asia-Pacific) ensures that the workforce possesses the specialized domain knowledge required for complex business process management. This leadership role involves aligning regional growth objectives with global human resources policies to maintain high service standards. By fostering a culture of innovation, Gv supports the integration of human expertise with digital transformation services. The Global Chief Human Resources Officer & Chief Executive Officer (Asia-Pacific) collaborates with the executive team to optimize operational efficiency and drive regional market expansion. Through strategic workforce planning, Giridhar Gv strengthens the ability of the company to deliver measurable business outcomes for clients worldwide.

Raghavendra Chinhalli, the Chief Information Officer at HGS, architects the global technology infrastructure and digital innovation roadmap. Overseeing the integration of artificial intelligence and advanced automation tools, the Chief Information Officer ensures that all technical platforms support seamless business process management. This leadership role involves managing cybersecurity protocols and data analytics capabilities to protect client information while driving operational efficiency. By modernizing legacy systems, Chinhalli enables the organization to deliver scalable digital customer experience solutions. The Chief Information Officer collaborates with regional leaders to deploy technology that addresses specific client requirements and complex operational challenges. Through the continuous evaluation of emerging tech trends, Raghavendra Chinhalli maintains the competitive edge of the company in the global market. This focus on robust technical architecture supports the delivery of high-quality services and ensures operational continuity for diverse enterprise partners.

Danthuri Thejeshwaari, the Chief Revenue Officer, Management Information Systems at HGS, directs revenue generation strategies and the optimization of management information systems. Overseeing the alignment of data-driven insights with sales performance, the Chief Revenue Officer, Management Information Systems ensures that the organization maximizes value for enterprise clients. This leadership role involves analyzing market trends and internal performance metrics to refine the service portfolio and enhance competitive positioning. By integrating advanced analytics into the revenue cycle, Thejeshwaari drives growth and improves the accuracy of business process management outcomes. The Chief Revenue Officer, Management Information Systems collaborates with cross-functional teams to ensure that technological innovations directly support financial targets and client satisfaction. Through the rigorous application of data interpretation, Danthuri Thejeshwaari secures long-term stability and profitability for the company. This focus on revenue integrity and system efficiency supports the overall mission of delivering high-quality digital transformation services.