Heritage Hotels & Resorts Executive and Leadership Team

Gunjan Kumar, the Chief Executive Officer at Heritage Hotels & Resorts, directs the overarching strategic vision for the entire property portfolio. Kumar architects long-term growth initiatives while ensuring the brand maintains its distinct Southwestern identity across all New Mexico locations. By aligning corporate objectives with market demands, the Chief Executive Officer fosters a culture of excellence that permeates every resort and hotel. This leadership role involves constant collaboration with the Board to secure financial stability and expand the company's footprint within the competitive hospitality sector. Gunjan Kumar monitors key performance indicators to drive revenue and enhance guest satisfaction metrics. Through rigorous oversight of executive functions, the Chief Executive Officer guarantees that all properties adhere to the highest standards of service. Ultimately, Kumar secures the future of the organization by balancing traditional hospitality values with modern management practices to ensure sustained profitability and market relevance.

Adrian Perez, the President & Chief Operating Officer at Heritage Hotels & Resorts, oversees the daily execution of property management strategies across the New Mexico region. Perez directs the operational workflows that define the guest experience, ensuring every resort maintains the signature Southwestern aesthetic and service quality. By managing the logistics of hotel maintenance and staff training, the President & Chief Operating Officer optimizes internal processes for maximum efficiency. This leadership role involves close collaboration with property managers to resolve operational bottlenecks and improve service delivery. Adrian Perez monitors regional market trends to adjust staffing levels and resource allocation in real-time. Through the implementation of standardized operating procedures, the President & Chief Operating Officer guarantees consistency across the entire portfolio. Perez drives revenue growth by refining the operational model to meet evolving guest expectations. Ultimately, the President & Chief Operating Officer maintains the high standards required to uphold the company's reputation for excellence.

Suzanne Lubar, the President at Heritage Hotels & Resorts, leads the development of brand identity and corporate culture initiatives. Lubar architects the strategic partnerships that enhance the company's presence within the Southwestern hospitality market. By focusing on long-term brand positioning, the President ensures that every property reflects the unique cultural heritage of New Mexico. This leadership role involves engaging with stakeholders to promote the company's mission and values. Suzanne Lubar oversees the integration of community-focused programs that strengthen the connection between the resorts and the local environment. Through the alignment of marketing efforts with operational realities, the President drives brand loyalty and guest retention. Lubar monitors the competitive landscape to identify new opportunities for expansion and service enhancement. By fostering a collaborative environment among the executive team, the President supports the achievement of corporate milestones. Ultimately, Lubar secures the brand's legacy by championing initiatives that prioritize authentic guest experiences and sustainable growth.

Ric Castillo, the Chief Information Officer at Heritage Hotels & Resorts, manages the digital infrastructure supporting all property management systems. Castillo implements advanced cybersecurity protocols to protect guest data while optimizing the technological framework for seamless hotel operations. By integrating modern reservation platforms with internal administrative tools, the Chief Information Officer improves efficiency across the entire New Mexico portfolio. This role requires constant coordination with department heads to ensure that digital solutions support the unique needs of Southwestern-style resorts. Ric Castillo evaluates emerging technologies to maintain a competitive edge in the hospitality industry. Through the deployment of scalable network solutions, the Chief Information Officer facilitates better communication between corporate headquarters and individual properties. Castillo drives innovation by automating routine tasks, allowing staff to focus on delivering superior guest experiences. Ultimately, the Chief Information Officer ensures that all technological assets remain robust, secure, and fully aligned with the company's broader operational goals.