H-E-B Executive and Leadership Team

May, 2026

Leadership Overview

H-E-B has 9 executives leading key functions including finance, operations, human resources, and retail strategy.

Driven by a commitment to serving Texas communities, H-E-B focuses on delivering quality products and exceptional customer experiences, solidifying its position as a leading grocery retailer with a significant market impact.

Leadership Roles at H-E-B

  • Administration Chief & Chief Financial Officer - Jack Brouillard
  • President & Chief Operating Officer - Roxanne Orsak
  • President - Michael Arnold
  • President - Craig Boyan
  • President - Kelli Lambert
  • President, HEB Food and Drug - Scott McClelland
  • President, Central Market - Stephen Butt
  • President SAFD Division - Suzanne Wade
  • Chief People Officer - Christy Banazek
  • Jack Brouillard - Administration Chief & Chief Financial Officer

    Jack Brouillard, the Administration Chief & Chief Financial Officer at H-E-B, directs the company's financial strategy and administrative operations. Brouillard oversees all fiscal planning, budgeting, and financial reporting, ensuring the economic health and stability of the organization. This leadership role involves managing capital allocation, optimizing financial performance, and driving profitability across all business segments. By maintaining rigorous financial controls and identifying strategic investment opportunities, Jack Brouillard supports H-E-B's long-term growth objectives and its mission to provide value to customers and stakeholders. The Chief Financial Officer's oversight extends to treasury functions, risk management, and ensuring compliance with all financial regulations, underpinning the company's operational integrity and market competitiveness.

    Roxanne Orsak - President & Chief Operating Officer

    Roxanne Orsak, the President & Chief Operating Officer at H-E-B, spearheads the operational execution and strategic implementation across the company's extensive retail network. Orsak directs day-to-day business activities, ensuring seamless integration of supply chain, store operations, and customer service initiatives. This critical role involves optimizing operational efficiency, driving innovation in store formats, and enhancing the overall customer shopping experience. By fostering cross-functional collaboration and implementing best practices, Roxanne Orsak ensures that H-E-B consistently meets its operational targets and upholds its commitment to quality and value. The Chief Operating Officer's purview includes managing large teams, overseeing logistics, and driving initiatives that enhance the company's competitive edge in the Texas market and beyond.
    Roxanne Orsak

    Michael Arnold - President

    Michael Arnold, the President at H-E-B, drives strategic initiatives and operational oversight for key business segments within the company. Arnold focuses on enhancing market presence and ensuring the delivery of exceptional value to customers across H-E-B's diverse retail operations. This leadership position involves guiding strategic planning, fostering innovation, and optimizing performance to meet evolving consumer demands. By collaborating with other executive leaders, Michael Arnold ensures alignment across departments, driving growth and operational excellence. The President's responsibilities include identifying new opportunities, strengthening customer loyalty, and reinforcing H-E-B's commitment to quality and community service throughout its extensive Texas footprint.

    Craig Boyan - President

    Craig Boyan, the President at H-E-B, directs significant operational and strategic functions critical to the company's market leadership. Boyan oversees key areas of the business, focusing on driving growth, enhancing customer engagement, and ensuring operational efficiency across H-E-B's extensive store network. This executive role involves strategic decision-making, market expansion initiatives, and the continuous improvement of the retail experience. By championing innovation and operational excellence, Craig Boyan supports H-E-B's mission to provide high-quality products and services. The President's leadership ensures that H-E-B remains responsive to customer needs and maintains its strong competitive position within the Texas grocery sector.

    Kelli Lambert - President

    Kelli Lambert, the President at H-E-B, leads critical strategic and operational initiatives that shape the company's market performance. Lambert is instrumental in driving business development, enhancing customer satisfaction, and ensuring the efficient execution of H-E-B's retail strategies. This executive role involves overseeing significant operational areas, fostering innovation, and maintaining the company's commitment to quality and value. By collaborating with the executive team, Kelli Lambert ensures that H-E-B's operations align with its overarching mission and strategic goals. The President's focus is on strengthening H-E-B's position as a premier grocery provider through effective leadership and operational excellence.

    Scott McClelland - President, HEB Food and Drug

    Scott McClelland, the President, HEB Food and Drug at H-E-B, directs the strategic vision and operational execution for the company's core food and drug retail divisions. McClelland oversees the performance of numerous H-E-B stores, focusing on enhancing the customer shopping experience, optimizing product assortment, and driving sales growth. This leadership role involves managing complex retail operations, implementing innovative merchandising strategies, and ensuring the consistent delivery of high-quality products and services. By championing customer-centric initiatives, Scott McClelland reinforces H-E-B's commitment to value and community. The President's focus is on maintaining H-E-B's competitive edge in the food and drug retail sector through operational excellence and strategic market development.
    Scott McClelland

    Stephen Butt - President, Central Market

    Stephen Butt, the President, Central Market at H-E-B, leads the strategic direction and operational management of the upscale organic and fine foods retailer. Butt oversees the unique market positioning of Central Market, focusing on curating a distinctive selection of high-quality products and delivering an exceptional in-store experience. This executive role involves driving innovation in food retail, managing supply chains for specialty items, and ensuring brand consistency across all Central Market locations. By championing a passion for food and culinary exploration, Stephen Butt enhances Central Market's appeal to discerning customers. The President's leadership ensures Central Market thrives as a distinct brand within the H-E-B portfolio, offering a specialized grocery experience.

    Suzanne Wade - President SAFD Division

    Suzanne Wade, the President SAFD Division at H-E-B, directs the strategic operations and business development for the SAFD division. Wade is responsible for overseeing the division's performance, ensuring alignment with H-E-B's broader corporate objectives and market strategies. This leadership role involves driving operational efficiency, fostering innovation within the division, and enhancing customer value. By focusing on key performance indicators and strategic growth initiatives, Suzanne Wade ensures the SAFD division contributes significantly to H-E-B's overall success. The President's leadership is critical in navigating the specific market dynamics and operational demands of the SAFD division, reinforcing H-E-B's commitment to excellence.

    Christy Banazek - Chief People Officer

    Christy Banazek, the Chief People Officer at H-E-B, leads all human resources functions and talent management strategies for the organization. Banazek is responsible for cultivating a positive and productive work environment, overseeing recruitment, employee development, compensation, and benefits programs. This executive role focuses on attracting, retaining, and engaging a high-performing workforce that aligns with H-E-B's core values and business objectives. By championing employee well-being and professional growth, Christy Banazek ensures that H-E-B remains an employer of choice. The Chief People Officer's initiatives are crucial for supporting the company's operational demands and its mission to serve customers with excellence through its dedicated partners.

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    Frequently Asked Questions Regarding H-E-B Top Executives and Leadership Team

    Who leads H-E-B?
    H-E-B is led by Jack Brouillard (Administration Chief & Chief Financial Officer), along with executives such as Roxanne Orsak (President & Chief Operating Officer) and Michael Arnold (President).
    Who is part of H-E-B’s executive team?
    The executive team of H-E-B includes leaders such as Jack Brouillard (Administration Chief & Chief Financial Officer), Roxanne Orsak (President & Chief Operating Officer), Michael Arnold (President) and other senior executives.
    How many executives does H-E-B have?
    H-E-B has 9 executives leading key business areas.
    What roles are included in H-E-B’s leadership team?
    The leadership team of H-E-B includes roles such as Administration Chief & Chief Financial Officer, President & Chief Operating Officer, President, President, President.