Leadership Overview
Happen Bank has 6 executives leading key functions including financial strategy, consumer banking, customer experience, human resources, risk management, and legal compliance.
Focused on digital-first financial accessibility, Happen Bank delivers data-driven lending solutions and intuitive banking tools to empower individual consumers and small businesses across the United States.
Focused on digital-first financial accessibility, Happen Bank delivers data-driven lending solutions and intuitive banking tools to empower individual consumers and small businesses across the United States.
Leadership Roles at Happen Bank
Andrew LaBenne - Chief Financial Officer
Andrew LaBenne, the Chief Financial Officer at Happen Bank, directs the overarching fiscal strategy and capital allocation for the institution. Overseeing the balance sheet and investor relations, the Chief Financial Officer ensures the bank maintains robust liquidity to support diverse lending products like personal loans and auto refinancing. LaBenne manages the financial reporting processes required for Nasdaq compliance while coordinating with marketplace investors to optimize capital distribution. By analyzing market trends and internal performance metrics, Andrew LaBenne drives long-term profitability and sustainable growth. The Chief Financial Officer also collaborates with the executive team to refine the digital-first business model, ensuring that fiscal operations align with the broader mission of providing accessible credit. Through rigorous financial oversight, LaBenne secures the stability necessary for the bank to scale its operations across North American markets effectively.
Sam Hudson - Senior Vice President, Chief Financial Officer - Consumer Banking
Sam Hudson, the Senior Vice President, Chief Financial Officer - Consumer Banking at Happen Bank, manages the financial health of the consumer-facing product suite. This role involves overseeing the profitability of high-yield savings, checking accounts, and education financing products. The Senior Vice President, Chief Financial Officer - Consumer Banking monitors unit economics to ensure competitive pricing for members while maintaining healthy margins for the institution. Sam Hudson analyzes consumer behavior data to forecast demand for loan products, allowing for precise adjustments in lending strategies. By partnering with credit unions and asset managers, the Senior Vice President, Chief Financial Officer - Consumer Banking expands the reach of consumer financial services. Hudson maintains strict control over operational expenses within the consumer division, ensuring that digital tools remain cost-effective and scalable. This leadership focus supports the bank's objective of improving financial outcomes for individual members.
Mark Elliot - Chief Customer Officer
Mark Elliot, the Chief Customer Officer at Happen Bank, architects the end-to-end digital experience for all banking members. Overseeing customer acquisition, retention, and support functions, the Chief Customer Officer ensures that every interaction with the bank's digital tools remains seamless and intuitive. Elliot drives the development of user-centric features that help members manage finances and access credit efficiently. By analyzing customer feedback and engagement metrics, Mark Elliot optimizes the digital journey to increase member satisfaction and loyalty. The Chief Customer Officer collaborates with product and engineering teams to integrate new financial services into the platform, ensuring consistent value delivery. This leadership role involves scaling customer support operations to handle growth across the national market. Through a focus on transparency and ease of use, Elliot strengthens the bank's reputation as a trusted partner for personal and small business banking needs.
Tina Wilson - Chief People Officer
Tina Wilson, the Chief People Officer at Happen Bank, directs the human capital strategy and organizational culture. Overseeing talent acquisition, professional development, and employee engagement, the Chief People Officer ensures the bank attracts top-tier talent capable of driving digital innovation. Wilson designs programs that foster a high-performance environment, aligning workforce capabilities with the bank's mission of providing accessible financial services. Tina Wilson manages compensation structures and benefits packages to maintain competitiveness in the fintech sector. By implementing inclusive hiring practices and leadership training, the Chief People Officer builds a diverse team prepared to tackle complex challenges in the banking industry. This role involves working closely with other executives to ensure that organizational structure supports the bank's rapid growth and operational needs. Through strategic workforce planning, Wilson secures the human resources necessary to maintain the bank's market position and commitment to customer-centric banking.
Dov Haselkorn - Chief Risk Officer
Dov Haselkorn, the Chief Risk Officer at Happen Bank, manages the institution's risk appetite and regulatory compliance framework. Overseeing credit risk assessment, fraud prevention, and cybersecurity protocols, the Chief Risk Officer ensures the bank operates within safe parameters while providing innovative lending products. Haselkorn develops data-driven models to evaluate loan applicants, minimizing default rates and protecting the bank's assets. Dov Haselkorn coordinates with regulatory bodies to ensure adherence to banking laws and standards across all operational regions. By identifying potential threats to the digital infrastructure, the Chief Risk Officer implements robust security measures that safeguard member data and financial transactions. This leadership role involves constant monitoring of market volatility and economic shifts to adjust risk policies proactively. Through rigorous oversight and policy enforcement, Haselkorn maintains the integrity of the bank's lending operations and supports the overall stability of the financial institution.
Jordan Cheng - General Counsel & Corporate Secretary
Jordan Cheng, the General Counsel & Corporate Secretary at Happen Bank, directs all legal affairs and corporate governance initiatives. Overseeing contract negotiations, intellectual property protection, and regulatory filings, the General Counsel & Corporate Secretary ensures the bank operates in full compliance with federal and state laws. Cheng manages the legal aspects of partnerships with marketplace investors, credit unions, and asset managers to facilitate smooth loan distribution. Jordan Cheng provides guidance to the Board of Directors on corporate governance matters and ensures transparency in all Nasdaq-related disclosures. By mitigating legal risks associated with digital banking and lending, the General Counsel & Corporate Secretary protects the bank's interests and reputation. This role involves collaborating with the executive team to navigate complex legal landscapes as the bank expands its service offerings. Through precise legal strategy, Cheng supports the bank's mission of delivering secure and reliable financial services to members.
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