Leadership Overview
GM Financial has 8 executives leading key functions including strategy, financial oversight, human capital management, and technology transformation.
Focused on automotive lending excellence, GM Financial delivers comprehensive financing solutions to support the global General Motors ecosystem while maintaining robust fiscal health and operational agility.
Focused on automotive lending excellence, GM Financial delivers comprehensive financing solutions to support the global General Motors ecosystem while maintaining robust fiscal health and operational agility.
Leadership Roles at GM Financial
Susan Sheffield - President & Chief Executive Officer
Susan Sheffield, the President & Chief Executive Officer at GM Financial, directs the overarching strategic vision for the organization. Overseeing the entire automotive lending portfolio, the President & Chief Executive Officer ensures alignment between financial products and the broader General Motors manufacturing goals. This leadership role involves managing complex stakeholder relationships and driving long-term profitability across North American and international markets. By optimizing capital allocation and risk management frameworks, Susan Sheffield directly impacts the company's market position. The President & Chief Executive Officer maintains constant communication with the Board to ensure transparency and operational excellence. Through rigorous oversight of lending practices, Sheffield secures the financial stability required to support millions of vehicle customers. This executive leadership ensures that the company remains a cornerstone of the automotive finance sector while navigating evolving economic landscapes and consumer demands.

Christiaan Glastra - Chief Financial Officer
Christiaan Glastra, the Chief Financial Officer at GM Financial, manages the core fiscal operations and capital structure of the organization. Overseeing treasury functions and financial reporting, the Chief Financial Officer ensures the integrity of all monetary transactions related to automotive financing. This role involves analyzing market trends to mitigate risk and optimize liquidity for the company. By coordinating with internal audit teams, Christiaan Glastra maintains strict compliance with regulatory standards across all operating regions. The Chief Financial Officer drives efficiency in balance sheet management, directly supporting the company's ability to provide competitive financing options. Through precise forecasting and budget control, Glastra enables sustainable growth for the entire enterprise. This leadership position requires constant vigilance over market volatility and interest rate fluctuations. Ultimately, the Chief Financial Officer provides the financial foundation necessary for the company to fulfill the mission of supporting General Motors vehicle sales.
Richard Gokenbach - Executive Vice President & Chief Financial Officer
Richard Gokenbach, the Executive Vice President & Chief Financial Officer at GM Financial, architects the long-term financial strategy and investment planning for the firm. Overseeing corporate development and investor relations, the Executive Vice President & Chief Financial Officer ensures that capital deployment aligns with the company's growth objectives. This role involves evaluating strategic partnerships and potential acquisitions to expand the company's footprint in the automotive finance industry. By leading complex financial modeling and performance analysis, Richard Gokenbach provides the executive team with actionable insights for decision-making. The Executive Vice President & Chief Financial Officer maintains strong relationships with global banking partners to secure favorable funding terms. Through disciplined cost management and revenue optimization, Gokenbach strengthens the company's competitive advantage. This leadership role requires deep expertise in credit markets and economic forecasting to ensure the company remains resilient against global market shifts.

Brandon Edgerton - Senior Vice President, International Chief Financial Officer
Brandon Edgerton, the Senior Vice President, International Chief Financial Officer at GM Financial, directs the financial operations for all markets outside of North America. Overseeing regional fiscal compliance and reporting, the Senior Vice President, International Chief Financial Officer ensures that international branches adhere to both local regulations and corporate standards. This role involves managing currency risk and optimizing capital structures for diverse global markets. By providing financial oversight for international expansion, Brandon Edgerton supports the company's ability to provide financing for General Motors vehicles on a global scale. The Senior Vice President, International Chief Financial Officer collaborates with regional leadership to drive profitability and operational efficiency. Through detailed financial analysis and strategic planning, Edgerton mitigates risks associated with international trade and economic instability. This leadership role requires a deep understanding of global financial markets to ensure the company's continued success in diverse international environments.
Erik Haven - Executive Vice President & Chief Human Resources Officer
Erik Haven, the Executive Vice President & Chief Human Resources Officer at GM Financial, directs the talent acquisition and organizational development strategies. Overseeing the entire employee lifecycle, the Executive Vice President & Chief Human Resources Officer ensures that the workforce possesses the skills necessary to support automotive financing operations. This role involves designing compensation structures and performance management systems that drive high-level productivity. By fostering a culture of inclusion and professional growth, Erik Haven aligns human capital with the company's core mission. The Executive Vice President & Chief Human Resources Officer collaborates with other C-suite leaders to implement change management initiatives during periods of organizational transformation. Through strategic workforce planning, Haven ensures that the company attracts and retains top-tier talent in a competitive financial services market. This leadership role directly impacts the company's ability to innovate and deliver superior service to General Motors customers.
Kathryn Turner-Carr - Senior Vice President, Global Human Resources Strategy L Chief of Staff
Kathryn Turner-Carr, the Senior Vice President, Global Human Resources Strategy L Chief of Staff at GM Financial, executes the integration of human resources initiatives with executive office operations. Overseeing the alignment of global HR policies, the Senior Vice President, Global Human Resources Strategy L Chief of Staff ensures that organizational culture remains consistent across all international territories. This role involves managing the flow of information to the executive leadership team and facilitating cross-departmental collaboration. By streamlining administrative processes and strategic planning, Kathryn Turner-Carr enhances the efficiency of the office of the CEO. The Senior Vice President, Global Human Resources Strategy L Chief of Staff drives initiatives that promote operational excellence and employee engagement. Through careful coordination of high-priority projects, Turner-Carr supports the company's ability to scale its financing services globally. This leadership role requires a unique blend of strategic HR insight and operational management to ensure the company meets its long-term objectives.
Yvonne Freeman - Chief of Staff & Divisional Chief Information Officer, Technology
Yvonne Freeman, the Chief of Staff & Divisional Chief Information Officer, Technology at GM Financial, directs the technological infrastructure and digital transformation efforts. Overseeing the development of enterprise software, the Chief of Staff & Divisional Chief Information Officer, Technology ensures that the company's digital platforms support seamless automotive financing experiences. This role involves managing large-scale technology projects and ensuring that IT systems remain secure and scalable. By bridging the gap between executive strategy and technical execution, Yvonne Freeman enables the company to leverage data for better decision-making. The Chief of Staff & Divisional Chief Information Officer, Technology drives innovation in customer-facing applications and internal processing tools. Through the implementation of advanced cybersecurity measures, Freeman protects the company's sensitive financial data. This leadership role requires constant adaptation to emerging technologies to maintain the company's position as a leader in the automotive finance sector.
Rachna Ponia - Vice President, Delivery Transformation & Divisional Chief Information Officer, Information Technology (North America)
Rachna Ponia, the Vice President, Delivery Transformation & Divisional Chief Information Officer, Information Technology (North America) at GM Financial, architects the delivery of IT solutions across the North American market. Overseeing the modernization of legacy systems, the Vice President, Delivery Transformation & Divisional Chief Information Officer, Information Technology (North America) ensures that technology platforms remain agile and responsive to consumer needs. This role involves managing the software development lifecycle and optimizing IT service delivery for regional operations. By implementing cloud-based solutions and automated workflows, Rachna Ponia increases operational efficiency for the company. The Vice President, Delivery Transformation & Divisional Chief Information Officer, Information Technology (North America) collaborates with business units to align technology investments with revenue growth targets. Through rigorous project management and technical oversight, Ponia ensures that the company maintains a competitive edge in the North American automotive finance landscape.
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