Leadership Overview
GM Financial has 7 executives leading key functions including strategy, financial oversight, international operations, banking, technology transformation, and human resources.
Driven by a commitment to automotive lending excellence, GM Financial delivers comprehensive financing solutions for General Motors customers while maintaining a robust, customer-centric approach to global financial services.
Driven by a commitment to automotive lending excellence, GM Financial delivers comprehensive financing solutions for General Motors customers while maintaining a robust, customer-centric approach to global financial services.
Leadership Roles at GM Financial
Susan Sheffield - President & Chief Executive Officer
Susan Sheffield, the President & Chief Executive Officer at GM Financial, directs the overarching strategic vision for the organization. Overseeing the entire automotive lending portfolio, the President & Chief Executive Officer ensures alignment between corporate objectives and the broader General Motors ecosystem. This leadership role involves managing complex capital structures and driving long-term profitability across North American and international markets. By fostering innovation in digital lending platforms, Susan Sheffield directly impacts the company's market position and competitive advantage. The President & Chief Executive Officer collaborates with the Board to refine risk management protocols and expand the reach of financial products. Ultimately, Sheffield secures the financial health of the enterprise while maintaining a focus on sustainable growth and operational excellence within the competitive automotive finance sector.

Marcio Frazao - Chief Financial Officer
Marcio Frazao, the Chief Financial Officer at GM Financial, manages the fiscal integrity and capital allocation strategies for the organization. Overseeing treasury operations and financial planning, the Chief Financial Officer ensures the company maintains a strong balance sheet to support General Motors vehicle sales. This leadership role involves analyzing market trends to optimize funding costs and liquidity management across diverse portfolios. By implementing rigorous financial controls, Marcio Frazao directly impacts the efficiency of lending operations and the overall profitability of the business. The Chief Financial Officer coordinates with internal stakeholders to forecast economic shifts and mitigate financial risks in the automotive sector. Ultimately, Frazao drives the fiscal discipline necessary to sustain long-term investment in digital transformation and customer-facing financial products.
Brandon Edgerton - Senior Vice President, International Chief Financial Officer
Brandon Edgerton, the Senior Vice President, International Chief Financial Officer at GM Financial, directs financial strategy for all markets outside North America. Overseeing regional fiscal performance, the Senior Vice President, International Chief Financial Officer ensures compliance with local regulatory frameworks while supporting global vehicle financing initiatives. This leadership role involves managing currency risk and optimizing capital deployment across diverse international territories. By aligning regional financial goals with the broader corporate mission, Brandon Edgerton directly impacts the scalability of global operations. The Senior Vice President, International Chief Financial Officer collaborates with local leadership teams to identify growth opportunities and streamline cross-border financial processes. Ultimately, Edgerton strengthens the international footprint of the organization through disciplined financial oversight and strategic resource allocation in key global automotive markets.
Richard Gokenbach - Executive Vice President & Chief Financial Officer
Richard Gokenbach, the Executive Vice President & Chief Financial Officer at GM Financial, manages the enterprise-wide financial reporting and accounting standards. Overseeing the integrity of financial data, the Executive Vice President & Chief Financial Officer ensures transparency for stakeholders and regulatory bodies. This leadership role involves directing the annual budgeting process and monitoring the performance of various lending portfolios. By optimizing internal audit functions and financial reporting systems, Richard Gokenbach directly impacts the accuracy of corporate decision-making. The Executive Vice President & Chief Financial Officer coordinates with the executive team to evaluate the financial feasibility of new strategic initiatives and market expansions. Ultimately, Gokenbach provides the analytical rigor necessary to support the company's growth objectives and maintain investor confidence in the financial stability of the organization.

Brandon Wright - Chief Operating Officer & General Manager, Financial Bank (In Formation)
Brandon Wright, the Chief Operating Officer & General Manager, Financial Bank (In Formation) at GM Financial, architects the operational framework for the emerging banking division. Overseeing the transition toward a full-service banking model, the Chief Operating Officer & General Manager, Financial Bank (In Formation) ensures the integration of new financial products into the existing lending ecosystem. This leadership role involves building the infrastructure required for deposit-taking and expanded consumer banking services. By streamlining internal processes and enhancing service delivery, Brandon Wright directly impacts the company's ability to capture a larger share of the automotive finance market. The Chief Operating Officer & General Manager, Financial Bank (In Formation) coordinates with regulatory bodies to ensure compliance during the formation phase. Ultimately, Wright establishes the foundation for a diversified banking platform that supports long-term customer retention.
Rachna Ponia - Vice President, Delivery Transformation & Divisional Chief Information Officer, Information Technology (North America)
Rachna Ponia, the Vice President, Delivery Transformation & Divisional Chief Information Officer, Information Technology (North America) at GM Financial, directs the modernization of digital infrastructure. Overseeing the implementation of scalable technology solutions, the Vice President, Delivery Transformation & Divisional Chief Information Officer, Information Technology (North America) ensures that IT systems support the rapid evolution of automotive lending services. This leadership role involves managing complex software development lifecycles and optimizing data architecture to improve customer experiences. By driving digital transformation initiatives, Rachna Ponia directly impacts the operational agility of the North American business unit. The Vice President, Delivery Transformation & Divisional Chief Information Officer, Information Technology (North America) collaborates with cross-functional teams to integrate advanced analytics into daily lending operations. Ultimately, Ponia secures the technological edge required to maintain market leadership in a digital-first financial environment.
Erik Haven - Executive Vice President & Chief Human Resources Officer
Erik Haven, the Executive Vice President & Chief Human Resources Officer at GM Financial, directs the talent acquisition and organizational development strategies. Overseeing the cultivation of a high-performance culture, the Executive Vice President & Chief Human Resources Officer ensures the company attracts and retains top-tier professionals in the finance and technology sectors. This leadership role involves designing compensation structures and professional development programs that align with corporate goals. By fostering an inclusive and efficient workplace, Erik Haven directly impacts the productivity and engagement of the workforce. The Executive Vice President & Chief Human Resources Officer collaborates with other C-suite leaders to ensure that human capital strategies support the broader business mission. Ultimately, Haven builds the organizational capacity required to sustain innovation and operational excellence across all departments.
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