Global Medical Response Executive and Leadership Team

June, 2026

Leadership Overview

Global Medical Response has 10 executives leading key functions including strategy, operations, technology, finance, human resources, and medical affairs.

Driven by a commitment to compassionate care, Global Medical Response delivers essential emergency and patient relocation services, uniting industry leaders in air and ground medical transport to serve communities globally.

Leadership Roles at Global Medical Response

  • Chief Executive Officer - Randy Owen
  • Chief Executive Officer, Global Medical Response of Trinidad & Tobago Limited - Paul Anderson
  • Chief Financial Officer & Executive VP - Brian Tierney
  • President & Chief Operating Officer - Edward Van Horne
  • President, Northeast Region - Nicole Henricksen
  • Senior Executive Assistant To the Chief Human Resources Officer - Heidi Winter
  • Chief Technology Officer & Dispatcher - Stephen Murdock
  • Chief Human Resources Officer & Executive VP - Lisa Jacoba
  • Chief Medical Officer - Ed Racht
  • Associate Chief Medical Officer - Gerad Troutman
  • Randy Owen - Chief Executive Officer

    Randy Owen, the Chief Executive Officer at Global Medical Response, directs the overarching strategy and operational execution for the organization. Owen's leadership guides the company's mission to deliver compassionate, quality medical care across emergency and patient relocation services. This involves integrating the strengths of combined air and ground emergency medical service leaders to enhance service delivery. The Chief Executive Officer ensures alignment with market demands and regulatory environments, driving growth and operational excellence. Owen's focus remains on expanding the company's reach and impact within the United States and internationally. This executive role is central to maintaining Global Medical Response's position as an industry leader.

    Paul Anderson - Chief Executive Officer, Global Medical Response of Trinidad & Tobago Limited

    Paul Anderson, the Chief Executive Officer, Global Medical Response of Trinidad & Tobago Limited at Global Medical Response, leads the strategic direction and operational management for the Trinidad & Tobago division. Anderson spearheads initiatives to deliver high-quality emergency medical and patient relocation services within the region. This executive role involves navigating local market dynamics and regulatory landscapes to ensure optimal service delivery. The Chief Executive Officer, Global Medical Response of Trinidad & Tobago Limited focuses on expanding the company's presence and impact in the Caribbean. Paul Anderson's leadership is key to upholding Global Medical Response's standards of compassionate care and operational excellence in this specific international market.
    Paul Anderson

    Brian Tierney - Chief Financial Officer & Executive VP

    Brian Tierney, the Chief Financial Officer & Executive VP at Global Medical Response, oversees all financial operations, strategic financial planning, and fiscal management for the company. Tierney directs the allocation of resources, manages financial risk, and ensures the fiscal health and sustainability of the organization. This executive role is integral to supporting the company's mission of delivering compassionate medical care by providing robust financial oversight. The Chief Financial Officer & Executive VP works closely with other leaders to drive profitable growth and operational efficiency across all service lines, including emergency and patient relocation services. Brian Tierney's financial acumen is essential for Global Medical Response's continued expansion and market leadership.
    Brian Tierney

    Edward Van Horne - President & Chief Operating Officer

    Edward Van Horne, the President & Chief Operating Officer at Global Medical Response, directs the day-to-day operational activities and drives the execution of strategic initiatives across the organization. Van Horne oversees the integration and optimization of both air and ground emergency medical services, ensuring seamless delivery of patient care and relocation. This leadership position is critical for maintaining high standards of operational efficiency and service quality throughout the United States and globally. The President & Chief Operating Officer manages cross-functional teams to achieve key performance indicators and enhance service capabilities. Edward Van Horne's role is central to the effective functioning and continued growth of Global Medical Response's extensive service network.
    Edward Van Horne

    Nicole Henricksen - President, Northeast Region

    Nicole Henricksen, the President, Northeast Region at Global Medical Response, leads the strategic operations and business development for the company's Northeast territory. Henricksen drives the delivery of emergency and patient relocation services, ensuring high standards of care and operational efficiency within this key geographic area. This executive role focuses on expanding market presence and strengthening relationships with healthcare providers and communities across the Northeast. The President, Northeast Region oversees regional teams to achieve performance targets and enhance service capabilities. Nicole Henricksen's leadership is vital for optimizing Global Medical Response's operations and impact throughout the northeastern United States.
    Nicole Henricksen

    Heidi Winter - Senior Executive Assistant To the Chief Human Resources Officer

    Heidi Winter, the Senior Executive Assistant To the Chief Human Resources Officer at Global Medical Response, provides critical administrative and operational support to the human resources leadership. Winter facilitates the smooth functioning of the HR department, managing schedules, coordinating meetings, and handling essential communications. This role is vital for ensuring the efficient execution of HR strategies, including talent acquisition, employee relations, and benefits administration. The Senior Executive Assistant To the Chief Human Resources Officer supports initiatives aimed at fostering a positive and productive work environment across the organization. Winter's contributions are integral to the effective management of Global Medical Response's workforce.

    Stephen Murdock - Chief Technology Officer & Dispatcher

    Stephen Murdock, the Chief Technology Officer & Dispatcher at Global Medical Response, architects and oversees the company's technological infrastructure and dispatch operations. Murdock drives innovation in technology solutions to enhance the efficiency and effectiveness of emergency medical services. This dual role ensures seamless integration between technology platforms and real-time operational needs, particularly in dispatching critical medical responses. The Chief Technology Officer & Dispatcher manages the development and implementation of systems that support both ground and air medical services, ensuring reliability and rapid deployment. Stephen Murdock's expertise is crucial for maintaining a technologically advanced and responsive operational framework.
    Stephen Murdock

    Lisa Jacoba - Chief Human Resources Officer & Executive VP

    Lisa Jacoba, the Chief Human Resources Officer & Executive VP at Global Medical Response, leads the strategic development and execution of all human resources functions. Jacoba oversees talent management, employee engagement, compensation and benefits, and organizational development to support the company's mission of compassionate medical care. This role is critical for cultivating a skilled and motivated workforce across air and ground emergency medical services. The Chief Human Resources Officer & Executive VP ensures HR policies and practices align with business objectives and foster a positive workplace culture. Lisa Jacoba's leadership is instrumental in attracting, retaining, and developing the talent necessary for Global Medical Response's operational success and continued growth.
    Lisa Jacoba

    Ed Racht - Chief Medical Officer

    Ed Racht, the Chief Medical Officer at Global Medical Response, directs the clinical strategy and medical quality assurance for all emergency and patient relocation services. Racht ensures the highest standards of patient care are maintained across the organization's extensive network of air and ground operations. This executive role is pivotal in shaping medical protocols, advancing clinical best practices, and overseeing medical training programs. The Chief Medical Officer provides critical medical expertise to guide operational decisions and technological advancements. Ed Racht's commitment to clinical excellence is fundamental to Global Medical Response's reputation for delivering compassionate and effective medical care.
    Ed Racht

    Gerad Troutman - Associate Chief Medical Officer

    Gerad Troutman, the Associate Chief Medical Officer at Global Medical Response, supports the Chief Medical Officer in advancing clinical excellence and medical operations. Troutman contributes to the development and implementation of medical protocols, ensuring consistent, high-quality patient care across emergency and relocation services. This role is crucial for enhancing the clinical capabilities of both air and ground medical teams. The Associate Chief Medical Officer assists in medical training initiatives and quality improvement programs. Gerad Troutman's collaboration is essential for maintaining Global Medical Response's commitment to providing compassionate and effective medical services throughout its operational regions.

    Explore Leadership Teams in Ambulance Services

    Frequently Asked Questions Regarding Global Medical Response Top Executives and Leadership Team

    Who leads Global Medical Response?
    Global Medical Response is led by Randy Owen (Chief Executive Officer), along with executives such as Paul Anderson (Chief Executive Officer, Global Medical Response of Trinidad & Tobago Limited) and Brian Tierney (Chief Financial Officer & Executive VP).
    Who is part of Global Medical Response’s executive team?
    The executive team of Global Medical Response includes leaders such as Randy Owen (Chief Executive Officer), Paul Anderson (Chief Executive Officer, Global Medical Response of Trinidad & Tobago Limited), Brian Tierney (Chief Financial Officer & Executive VP) and other senior executives.
    How many executives does Global Medical Response have?
    Global Medical Response has 10 executives leading key business areas.
    What roles are included in Global Medical Response’s leadership team?
    The leadership team of Global Medical Response includes roles such as Chief Executive Officer, Chief Executive Officer, Global Medical Response of Trinidad & Tobago Limited, Chief Financial Officer & Executive VP, President & Chief Operating Officer, President, Northeast Region.