Leadership Overview
Gilbert, Arizona has 5 executives leading key functions including financial oversight, public communications, human resources, data operations, and organizational leadership.
Committed to providing essential municipal services, Gilbert, Arizona maintains a robust framework for business licensing, judicial proceedings, and utility management to ensure community prosperity.
Committed to providing essential municipal services, Gilbert, Arizona maintains a robust framework for business licensing, judicial proceedings, and utility management to ensure community prosperity.
Leadership Roles at Gilbert, Arizona
Hakon Johanson - Director, Finance Management Services & Chief Financial Officer
Hakon Johanson, the Director, Finance Management Services & Chief Financial Officer at Gilbert, Arizona, manages the fiscal integrity of all municipal operations. Overseeing the annual budget process, the Chief Financial Officer ensures that tax revenue supports critical utility services and public infrastructure projects. Johanson directs long-term financial planning to maintain the city's credit rating while optimizing resource allocation across various departments. By implementing rigorous auditing standards, the Director, Finance Management Services & Chief Financial Officer safeguards public funds against mismanagement. This leadership role requires constant coordination with the city council to align spending with community growth objectives. Through the application of advanced fiscal modeling, Hakon Johanson drives economic stability for the region. Ultimately, Johanson secures the financial foundation necessary for the continued delivery of essential government services to the residents of this Maricopa County municipality.

Lisa Rigler - President
Lisa Rigler, the President at Gilbert, Arizona, manages the overarching strategic direction and executive governance of the organization. Overseeing the alignment of municipal goals with regional economic development, the President ensures that the city remains a competitive environment for businesses and residents. Rigler directs high-level initiatives that bridge the gap between public policy and private sector needs. By facilitating partnerships with key stakeholders, the President drives long-term growth and infrastructure investment. This leadership role involves setting the tone for organizational excellence and ensuring that all departments, from utility services to judicial administration, operate in harmony with the city's mission. Through the execution of visionary leadership, Lisa Rigler drives the strategic evolution of the municipality. Ultimately, Rigler provides the executive oversight required to maintain the city's status as a premier location for living and working in the Southwest.

Kandice Kwan - Chief Communications Officer
Kandice Kwan, the Chief Communications Officer at Gilbert, Arizona, manages all public outreach and media relations for the municipality. Overseeing the dissemination of information regarding business licenses and court services, the Chief Communications Officer ensures transparency between the local government and the citizenry. Kwan directs digital engagement strategies to keep the public informed about utility service updates and community events. By crafting clear messaging, the Chief Communications Officer maintains the reputation of the city across regional platforms. This leadership role involves coordinating with various departments to unify the municipal voice during public crises or policy changes. Through the development of comprehensive communication plans, Kandice Kwan drives public trust and civic participation. Ultimately, Kwan strengthens the connection between the administration and the residents by providing accessible, accurate, and timely information regarding all city-led initiatives.
Melissa Boillot - Interim Deputy Chief People Officer
Melissa Boillot, the Interim Deputy Chief People Officer at Gilbert, Arizona, manages talent acquisition and organizational culture for the municipal workforce. Overseeing the recruitment of staff for essential government services, the Interim Deputy Chief People Officer ensures that the city attracts high-caliber professionals. Boillot directs internal training programs to improve service delivery in court and utility departments. By fostering an inclusive work environment, the Interim Deputy Chief People Officer supports employee retention and professional development across all city divisions. This leadership role requires close collaboration with executive leadership to align human capital strategies with the broader mission of the city. Through the implementation of modern performance management systems, Melissa Boillot drives operational efficiency and staff engagement. Ultimately, Boillot maintains a high-performing workforce capable of meeting the diverse needs of the growing population within this Maricopa County community.
Kristen Drew - Deputy Chief People Officer, Data & Operations
Kristen Drew, the Deputy Chief People Officer, Data & Operations at Gilbert, Arizona, manages the analytical framework for human resources and internal administrative processes. Overseeing the integration of data-driven decision-making into personnel management, the Deputy Chief People Officer, Data & Operations ensures that staffing levels align with the operational demands of utility and court services. Drew directs the modernization of HR information systems to improve reporting accuracy and compliance. By leveraging workforce analytics, the Deputy Chief People Officer, Data & Operations identifies trends that impact organizational productivity. This leadership role involves translating complex data sets into actionable strategies for the executive team. Through the optimization of internal operations, Kristen Drew drives efficiency and accountability across the municipal structure. Ultimately, Drew provides the technical foundation necessary for the city to manage its human resources with precision and strategic foresight.
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