Gemma Services Executive and Leadership Team

Kristen Gay, the President & Chief Executive Officer at Gemma Services, directs the overarching strategic vision for all residential treatment and mental health programs. Overseeing the expansion of community-based initiatives, the President & Chief Executive Officer ensures that data-informed support reaches families across the North American region. This leadership role involves constant collaboration with the Board to maintain high standards of care for children and teens facing life challenges. By prioritizing the LaunchPAD Program, Kristen Gay fosters an environment where individuals recognize personal worth and importance. The President & Chief Executive Officer manages the alignment of organizational goals with the mission of providing specialized educational and prevention services. Through rigorous oversight of service delivery models, the President & Chief Executive Officer secures the long-term sustainability of the organization while driving positive outcomes for every person served by the agency.

Julie Goodin, the Chief Financial Officer at Gemma Services, manages the fiscal health and resource allocation required to sustain residential treatment and foster care operations. Overseeing the budgetary framework for all mental health and educational programs, the Chief Financial Officer ensures that financial assets support the organization's mission of empowering families. This leadership role involves rigorous monitoring of revenue streams and expenditure efficiency to maximize the impact of community-based initiatives. By implementing robust financial controls, Julie Goodin protects the long-term viability of the agency. The Chief Financial Officer coordinates with the executive team to forecast funding needs for specialized initiatives like the LaunchPAD Program. Through precise financial reporting and strategic planning, the Chief Financial Officer maintains the stability necessary for the organization to continue providing high-quality, data-informed support to individuals across the regional market.

Joan Plump, the Chief of Staff at Gemma Services, coordinates internal operations and facilitates communication across all departments to ensure seamless service delivery. Overseeing the execution of organizational priorities, the Chief of Staff aligns daily activities with the broader mission of providing individualized support to children and families. This leadership role involves managing complex projects and streamlining workflows to enhance the efficiency of residential treatment and prevention services. By fostering collaboration between the executive team and program managers, Joan Plump drives operational excellence throughout the agency. The Chief of Staff monitors the progress of specialized initiatives, including the LaunchPAD Program, to ensure adherence to quality standards. Through proactive problem-solving and administrative oversight, the Chief of Staff supports the organization in maintaining a focus on the needs of those served, ultimately strengthening the impact of community-based programs across the entire operational footprint.

Lynn Unipan, the Chief Development & Communications Officer at Gemma Services, architects the brand strategy and fundraising efforts that sustain the organization's mental health and foster care programs. Overseeing external relations and public messaging, the Chief Development & Communications Officer ensures that the mission of empowering families resonates with stakeholders and the broader community. This leadership role involves cultivating donor relationships and managing outreach campaigns to secure resources for specialized initiatives like the LaunchPAD Program. By amplifying the impact of educational programs, Lynn Unipan increases awareness of the agency's commitment to helping individuals recognize personal worth. The Chief Development & Communications Officer collaborates with the executive team to align communication strategies with organizational growth objectives. Through effective storytelling and strategic engagement, the Chief Development & Communications Officer drives the visibility and support necessary to expand the reach of community-based services across the region.