Gemma Services Executive and Leadership Team

June, 2026

Leadership Overview

Gemma Services has 4 executives leading key functions including strategy, finance, operations, and administration.

Dedicated to empowering children, teens, and families, Gemma Services provides individualized, data-informed support across residential treatment, foster care, mental health services, and educational programs, making a profound impact by helping individuals recognize their inherent worth and importance.

Leadership Roles at Gemma Services

  • President & Chief Executive Officer - Kristen Gay
  • President & Chief Executive Officer - Darlene Hewett
  • Chief Financial Officer - Julie Goodin
  • Chief of Staff - Joan Plump
  • Kristen Gay - President & Chief Executive Officer

    Kristen Gay, the President & Chief Executive Officer at Gemma Services, directs the overarching strategy and operational execution for the organization. Overseeing all facets of Gemma Services' mission, Gay ensures the delivery of individualized, data-informed support to individuals of all ages facing life's challenges. This leadership role involves guiding the expansion of residential treatment, foster care and adoption services, mental health programs, prevention initiatives, and educational offerings. Gay drives the organization's commitment to empowering children, teens, and families through community-based programs and specialized initiatives like the LaunchPAD Program. By fostering a culture of empathy and understanding, Kristen Gay ensures that every individual served feels valued and recognized for their importance, directly contributing to the organization's positive impact and market standing in Pennsylvania and beyond.
    Kristen Gay

    Darlene Hewett - President & Chief Executive Officer

    Darlene Hewett, the President & Chief Executive Officer at Gemma Services, spearheads the strategic vision and comprehensive operational framework for the organization. Hewett guides the delivery of specialized support systems, encompassing residential treatment, foster care and adoption, mental health services, prevention programs, and educational initiatives. This executive leadership ensures that Gemma Services effectively empowers children, teens, and families through robust community-based programs and targeted efforts such as the LaunchPAD Program. Hewett's focus remains on reinforcing the organization's dedication to making a significant positive impact, ensuring individuals recognize their intrinsic worth and importance. Through strategic oversight, Darlene Hewett drives the organization's mission forward, solidifying its role as a vital resource within the communities it serves.
    Darlene Hewett

    Julie Goodin - Chief Financial Officer

    Julie Goodin, the Chief Financial Officer at Gemma Services, directs all financial operations and fiscal strategy for the organization. Goodin oversees budgeting, financial planning, and resource allocation across all service areas, including residential treatment, foster care and adoption, mental health services, prevention services, and educational programs. This critical function ensures the financial sustainability and efficiency required to deliver individualized, data-informed support. Goodin's leadership guarantees that Gemma Services can effectively empower children, teens, and families, maintaining the financial health necessary for specialized initiatives like the LaunchPAD Program. By managing financial resources prudently, Julie Goodin supports the organization's overarching goal of making a positive impact and affirming the worth of every individual served.
    Julie Goodin

    Joan Plump - Chief of Staff

    Joan Plump, the Chief of Staff at Gemma Services, manages critical administrative functions and supports the strategic initiatives of the executive leadership team. Plump coordinates operational workflows, ensuring seamless execution across departments that provide residential treatment, foster care and adoption, mental health services, prevention services, and educational programs. This role is pivotal in enhancing the organization's capacity to deliver individualized, data-informed support to individuals of all ages. Plump facilitates communication and collaboration, driving the organization's mission to empower children, teens, and families. By optimizing internal processes, Joan Plump contributes directly to Gemma Services' ability to make a positive impact, reinforcing the message that those served are valued and understood.

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    Frequently Asked Questions Regarding Gemma Services Top Executives and Leadership Team

    Who leads Gemma Services?
    Gemma Services is led by Kristen Gay (President & Chief Executive Officer), along with executives such as Darlene Hewett (President & Chief Executive Officer) and Julie Goodin (Chief Financial Officer).
    Who is part of Gemma Services’s executive team?
    The executive team of Gemma Services includes leaders such as Kristen Gay (President & Chief Executive Officer), Darlene Hewett (President & Chief Executive Officer), Julie Goodin (Chief Financial Officer) and other senior executives.
    How many executives does Gemma Services have?
    Gemma Services has 4 executives leading key business areas.
    What roles are included in Gemma Services’s leadership team?
    The leadership team of Gemma Services includes roles such as President & Chief Executive Officer, President & Chief Executive Officer, Chief Financial Officer, Chief of Staff.