Galls Executive and Leadership Team

Mike Fadden, the Chief Executive Officer at Galls, directs the overarching strategic vision for the organization. Fadden architects long-term growth initiatives while ensuring the company maintains its status as a premier supplier of uniforms and gear for law enforcement, military, and fire personnel. By overseeing the executive leadership team, the Chief Executive Officer aligns corporate objectives with the evolving needs of public safety professionals across North America. This leadership role involves fostering partnerships with trusted brands to guarantee high-quality product availability. Mike Fadden drives operational efficiency to support the mission of equipping those in critical service roles. Through constant evaluation of market trends, the Chief Executive Officer secures the competitive position of the firm. Fadden prioritizes the delivery of reliable, in-stock solutions that empower daily operations for clients, ultimately strengthening the market impact of the business.

Chris Williamson, the Chief Operating Officer at Galls, executes the daily operational strategies required to distribute uniforms and gear to public safety professionals. Williamson architects efficient warehouse workflows and logistics networks to ensure timely delivery of critical equipment. By overseeing the supply chain and distribution centers, the Chief Operating Officer maintains high inventory availability for military and law enforcement clients. This leadership role involves coordinating with regional managers to streamline fulfillment processes across the United States. Chris Williamson drives continuous improvement programs to reduce lead times and enhance service reliability. Through the management of complex distribution channels, the Chief Operating Officer supports the company mission of providing comprehensive outfitting solutions. Williamson ensures that operational capacity aligns with the fluctuating demands of the public safety market, ultimately maintaining the high standards of service that define the organization.

Susan Shiposh, the Chief Information Officer at Galls, manages the digital infrastructure and technological systems supporting the supply chain. Shiposh architects scalable platforms that facilitate the procurement of uniforms and equipment for public safety agencies. By overseeing data security and internal software integration, the Chief Information Officer ensures seamless logistics support for EMS and security personnel. This role involves collaborating with the executive team to implement advanced analytics that track inventory levels and order fulfillment accuracy. Susan Shiposh drives digital transformation initiatives to enhance the customer experience across the entire e-commerce platform. Through the modernization of internal databases, the Chief Information Officer optimizes the speed of service for clients nationwide. Shiposh maintains robust cybersecurity protocols to protect sensitive organizational data, ensuring that the technological backbone of the company remains resilient and capable of meeting the high-volume demands of the public safety sector.

Jim Dugan, the Chief Revenue Officer at Galls, directs all sales strategies and revenue-generating activities for the organization. Dugan architects comprehensive market expansion plans to increase the adoption of uniforms and equipment among fire, EMS, and security agencies. By overseeing the national sales force, the Chief Revenue Officer ensures that the company effectively communicates the value of its trusted brands to public safety departments. This leadership role involves analyzing market data to identify new growth opportunities and optimizing pricing structures. Jim Dugan drives customer acquisition efforts by fostering strong relationships with key institutional accounts. Through the alignment of sales targets with corporate goals, the Chief Revenue Officer secures long-term financial stability for the firm. Dugan manages the sales pipeline to ensure consistent revenue growth, ultimately supporting the broader mission of providing essential gear to those performing critical work in the field.