Franciscan Ministries Executive and Leadership Team

Regina Umanskiy, the President & Chief Executive Officer at Franciscan Ministries, directs the overarching strategic vision for the nonprofit Catholic system. Focusing on senior living and healthcare delivery, the President & Chief Executive Officer aligns organizational resources with the core mission of providing high-quality community-based services. Regina Umanskiy manages the integration of home-and-community based healthcare, ensuring that families receive consistent support. By collaborating with the Board, the President & Chief Executive Officer maintains financial health and operational excellence across all facilities. This leadership role involves navigating complex regulatory environments while expanding the reach of the ministry. Through rigorous oversight of service quality, the President & Chief Executive Officer drives sustainable growth and ensures that the organization meets the evolving needs of the elderly population. Ultimately, the President & Chief Executive Officer secures the long-term viability of the ministry through disciplined management and a commitment to Catholic values.

Michael Carsten, the Founder & Chief Executive Officer at Franciscan Ministries, architects the foundational principles and long-term growth trajectory of the organization. As the Founder & Chief Executive Officer, Michael Carsten focuses on the expansion of Franciscan Advisory Services, providing third-party management expertise to external partners. This role involves identifying new opportunities for community-based healthcare and social service integration. By fostering relationships with key stakeholders, the Founder & Chief Executive Officer ensures that the ministry remains a leader in the nonprofit sector. The Founder & Chief Executive Officer oversees the strategic alignment of all service lines, from senior living to family violence prevention initiatives. Through visionary leadership, the Founder & Chief Executive Officer drives innovation in service delivery models. This position requires constant evaluation of market trends to maintain the competitive edge of the ministry. Ultimately, the Founder & Chief Executive Officer guarantees that the organization remains true to the original mission of service.

Susan Dillberg, the President & Chief Executive Officer at Franciscan Ministries, manages the operational execution of secondary education support and social service programs for at-risk women. As the President & Chief Executive Officer, Susan Dillberg ensures that the family violence prevention center and shelter operate with maximum efficiency and impact. This leadership role involves coordinating with community partners to provide holistic care for those in need. By optimizing internal processes, the President & Chief Executive Officer enhances the delivery of educational and protective services. Susan Dillberg works closely with the executive team to align these specialized programs with the broader goals of the ministry. The President & Chief Executive Officer monitors performance metrics to ensure that every initiative achieves measurable outcomes for the community. Through dedicated oversight, the President & Chief Executive Officer strengthens the social impact of the organization. Ultimately, the President & Chief Executive Officer drives the success of these vital community-based programs.

Karen Larson, the Chief Operations Officer at Franciscan Ministries, directs the daily functional activities across the entire senior living and healthcare portfolio. Overseeing the logistical requirements of multiple facilities, the Chief Operations Officer ensures that all clinical and residential services meet rigorous safety and quality standards. Karen Larson manages the supply chain and facility maintenance protocols to optimize operational efficiency. By streamlining internal workflows, the Chief Operations Officer supports the broader mission of providing compassionate care to the elderly. This leadership role involves constant coordination with department heads to resolve operational bottlenecks and improve service delivery. The Chief Operations Officer implements standardized procedures that enhance the resident experience across all locations. Through meticulous attention to detail, the Chief Operations Officer drives performance improvements that directly impact the bottom line. Ultimately, the Chief Operations Officer maintains the operational integrity of the ministry through consistent, high-level management of all physical and human assets.

Nancy Salerno, the Chief People Officer at Franciscan Ministries, architects the human capital strategy for the entire organization. As the Chief People Officer, Nancy Salerno oversees talent acquisition, employee development, and organizational culture initiatives. This role involves creating robust training programs that equip staff to provide high-quality healthcare and community services. By fostering an environment of professional growth, the Chief People Officer ensures that the ministry attracts and retains top-tier talent. Nancy Salerno manages compensation structures and performance management systems to align individual contributions with corporate objectives. The Chief People Officer works with the executive team to cultivate a workplace culture rooted in Catholic values and service excellence. Through strategic workforce planning, the Chief People Officer addresses the staffing needs of the senior living and healthcare divisions. Ultimately, the Chief People Officer drives organizational success by empowering the workforce to deliver exceptional care to every individual served by the ministry.

Lindsey Lavery, the Chief Sales & Marketing Officer at Franciscan Ministries, directs the outreach and brand positioning strategies for all senior living and healthcare services. As the Chief Sales & Marketing Officer, Lindsey Lavery manages the growth of the client base by communicating the value of the ministry to families and community partners. This role involves developing targeted campaigns that highlight the unique benefits of the home-and-community based healthcare offerings. By analyzing market data, the Chief Sales & Marketing Officer identifies new opportunities for expansion and service adoption. Lindsey Lavery collaborates with the leadership team to ensure that marketing efforts align with the overall mission and financial goals. The Chief Sales & Marketing Officer oversees the digital presence and public relations activities to enhance the reputation of the organization. Through strategic market engagement, the Chief Sales & Marketing Officer drives revenue growth and increases the visibility of the ministry in the competitive healthcare landscape.