Franciscan Ministries Executive and Leadership Team

Susan Dillberg, the President & Chief Executive Officer at Franciscan Ministries, directs the overarching strategic vision for senior living and healthcare services. Overseeing the integration of Catholic values into daily operations, the President & Chief Executive Officer ensures that all community-based programs meet rigorous quality standards. This leadership role involves managing complex healthcare systems to support families and loved ones effectively. By aligning organizational goals with the broader mission of service, Susan Dillberg drives sustainable growth across the nonprofit system. The President & Chief Executive Officer collaborates with the Board to refine long-term objectives, ensuring that the organization remains a pillar of support for the elderly. Through meticulous oversight of service delivery, Dillberg maintains the integrity of the ministry while expanding the reach of essential care programs to diverse populations throughout the region.

Regina Umanskiy, the President & Chief Executive Officer at Franciscan Ministries, architects the operational framework for third-party management services through Franciscan Advisory Services. Focusing on the expansion of community-based healthcare, the President & Chief Executive Officer optimizes resource allocation to enhance service accessibility. This role requires constant engagement with external partners to ensure that management protocols align with the core mission of the organization. By streamlining administrative processes, Regina Umanskiy improves the efficiency of the entire nonprofit system. The President & Chief Executive Officer monitors performance metrics to guarantee that all managed facilities uphold the highest standards of care. Through strategic planning and execution, Umanskiy strengthens the financial health of the ministry, allowing for continued investment in programs that support families and at-risk individuals within the broader healthcare landscape.

Michael Carsten, the Founder & Chief Executive Officer at Franciscan Ministries, drives the foundational mission of the organization by overseeing the family violence prevention center and shelter. As the Founder & Chief Executive Officer, Carsten establishes the strategic direction for educational support programs designed for young, at-risk women. This leadership role involves cultivating partnerships that sustain the ministry's diverse social services. By championing the cause of vulnerable populations, Michael Carsten ensures that the organization remains true to its Catholic roots while addressing modern societal challenges. The Founder & Chief Executive Officer coordinates with executive leadership to integrate these specialized services into the broader healthcare and senior living ecosystem. Through persistent advocacy and resource development, Carsten secures the future of these critical community programs, ensuring that the ministry continues to provide a safe haven and educational opportunities for those in need.

Karen Larson, the Chief Operations Officer at Franciscan Ministries, manages the daily execution of senior living and healthcare service delivery. Overseeing the logistical requirements of multiple facilities, the Chief Operations Officer ensures that all clinical and residential environments operate at peak efficiency. This role involves implementing standardized protocols that enhance the quality of care provided to families and their loved ones. By optimizing internal workflows, Karen Larson supports the broader strategic goals of the organization. The Chief Operations Officer collaborates with department heads to resolve operational bottlenecks and improve service outcomes across the entire system. Through rigorous monitoring of facility performance, Larson maintains high standards of safety and compliance. This leadership position requires constant attention to detail, ensuring that the operational infrastructure remains robust enough to support the expanding needs of the communities served by the ministry.

Nancy Salerno, the Chief People Officer at Franciscan Ministries, directs the human capital strategy to attract and retain talent across the nonprofit system. Overseeing recruitment, training, and employee engagement, the Chief People Officer ensures that the workforce remains aligned with the mission of compassionate care. This role involves developing programs that support staff well-being, which directly impacts the quality of service delivered to seniors and families. By fostering a culture of excellence, Nancy Salerno strengthens the organizational foundation. The Chief People Officer works closely with other executives to align staffing levels with operational demands in healthcare and community services. Through the implementation of professional development initiatives, Salerno empowers employees to excel in their respective roles. This leadership function is vital for maintaining the high standards of service that define the ministry, ensuring that every team member contributes effectively to the overall success of the organization.

Lindsey Lavery, the Chief Sales & Marketing Officer at Franciscan Ministries, architects the outreach strategies that promote senior living and healthcare services to the public. Overseeing brand positioning and market expansion, the Chief Sales & Marketing Officer ensures that the ministry effectively communicates its value proposition to families and potential partners. This role involves analyzing market trends to identify growth opportunities for community-based services. By executing targeted campaigns, Lindsey Lavery increases awareness of the organization's diverse offerings, including the family violence prevention center and educational programs. The Chief Sales & Marketing Officer collaborates with the leadership team to ensure that marketing efforts reflect the core mission and values of the ministry. Through strategic communication, Lavery drives engagement and supports the long-term sustainability of the organization. This leadership position requires a deep understanding of the healthcare landscape to effectively reach those in need of support.