Follett Executive and Leadership Team

June, 2026

Leadership Overview

Follett has 8 executives leading key functions including strategy, finance, technology, marketing, people, and operations.

Driven by a commitment to innovation, Follett is dedicated to providing essential resources for educational institutions and retailers, shaping the future of learning and commerce through digital transformation and e-commerce solutions.

Leadership Roles at Follett

  • Chief Financial Officer - Lori Nortrup
  • Senior VP, Finance & Chief Financial Officer - Kevin Gacek
  • President - Ryan Petersen
  • President & Owner - Patricia Maloney
  • Chief Information Officer - Mani Suri
  • Chief Marketing Officer - Leann Fowler
  • Interim Chief Information Officer - Hejar Oncel
  • Chief People Officer - Lori Hensler
  • Lori Nortrup - Chief Financial Officer

    Lori Nortrup, the Chief Financial Officer at Follett, oversees all financial operations and strategic fiscal planning for the corporation. Nortrup manages budgeting, forecasting, and financial reporting, ensuring the company's fiscal health and supporting its growth objectives. This leadership position involves guiding financial strategies that align with Follett's focus on e-commerce, digital content, and text rental services. By meticulously managing financial resources, Lori Nortrup enables investments in technological advancements and market expansion. The Chief Financial Officer's expertise is vital in maintaining Follett's long-standing financial stability and supporting its mission as a single source for educational and retail products.
    Lori Nortrup

    Kevin Gacek - Senior VP, Finance & Chief Financial Officer

    Kevin Gacek, the Senior VP, Finance & Chief Financial Officer at Follett, provides critical financial oversight and strategic direction. Gacek supports the company's financial management, contributing to fiscal planning and operational efficiency across Follett's diverse business units. This role involves collaborating on financial strategies that underpin Follett's commitment to e-commerce, digital content, and text rental services. By ensuring robust financial controls and analysis, Kevin Gacek aids in the effective allocation of resources for technological innovation and market development. The Senior VP, Finance & Chief Financial Officer's contributions are essential for sustaining Follett's financial integrity and supporting its expansive operations.

    Ryan Petersen - President

    Ryan Petersen, the President at Follett, drives the overall strategic direction and operational execution for the company. Petersen oversees key business functions, ensuring alignment with Follett's mission to provide a single source for books, digital content, and multi-media products. This leadership role emphasizes Follett's commitment to e-commerce, digital offerings, and text rental services, guiding the company's evolution in these critical areas. By fostering collaboration across departments, Ryan Petersen ensures that Follett remains at the forefront of innovation for libraries, schools, and retailers. The President's vision is instrumental in expanding market presence and enhancing the company's value proposition.

    Patricia Maloney - President & Owner

    Patricia Maloney, the President & Owner at Follett, provides executive leadership and strategic ownership for the company's operations. Maloney guides the overarching vision, ensuring Follett's continued success as a premier provider of books, digital content, and multi-media for educational institutions and retailers. This role involves directing initiatives that advance Follett's focus on e-commerce, digital offerings, and text rental services, positioning the company for sustained growth. By championing innovation and operational excellence, Patricia Maloney reinforces Follett's commitment to serving its diverse customer base effectively. The President & Owner's leadership is fundamental to maintaining Follett's market leadership and strategic trajectory.

    Mani Suri - Chief Information Officer

    Mani Suri, the Chief Information Officer at Follett, directs the company's technology strategy and infrastructure. Overseeing all aspects of information systems, Suri ensures the seamless integration of digital offerings and e-commerce platforms, aligning technology initiatives with Follett's forward-looking focus on digital content and text rental. This leadership role involves managing cybersecurity, data management, and the development of scalable IT solutions that support Follett's extensive retail and educational operations across North America. Mani Suri drives the technological advancements necessary to maintain Follett's position as a single source for books and digital content, enhancing operational efficiency and customer experience through robust digital frameworks.

    Leann Fowler - Chief Marketing Officer

    Leann Fowler, the Chief Marketing Officer at Follett, architects the company's comprehensive marketing and brand strategy. Fowler drives initiatives focused on promoting Follett's extensive catalog of books, digital content, and multi-media products to libraries, schools, and retailers. This executive champions the company's emphasis on e-commerce and digital offerings, developing campaigns that highlight text rental services and new digital solutions. By analyzing market trends and consumer behavior, Leann Fowler ensures Follett's brand message resonates across diverse segments, fostering customer engagement and expanding market reach. The Chief Marketing Officer's leadership is crucial in positioning Follett as a forward-thinking provider in the educational and retail sectors.
    Leann Fowler

    Hejar Oncel - Interim Chief Information Officer

    Hejar Oncel, the Interim Chief Information Officer at Follett, provides immediate leadership and strategic guidance for the company's information technology functions. Oncel focuses on maintaining the stability and efficiency of existing IT systems while supporting Follett's ongoing digital transformation initiatives, including e-commerce and digital content delivery. This role ensures that technology infrastructure effectively supports Follett's mission to serve libraries, schools, and retailers. Hejar Oncel's oversight is critical in managing technology resources and driving forward the company's commitment to innovation in digital offerings and text rental services, ensuring operational continuity and strategic alignment during this transitional period.

    Lori Hensler - Chief People Officer

    Lori Hensler, the Chief People Officer at Follett, directs the company's human capital strategy and organizational development. Hensler champions initiatives focused on talent acquisition, employee engagement, and fostering a positive work environment that supports Follett's long-term objectives. This executive leadership role ensures that Follett's workforce is equipped to drive innovation in e-commerce, digital content, and text rental services. By cultivating a culture of continuous learning and development, Lori Hensler strengthens the company's ability to adapt to market changes and maintain its position as a leading provider. The Chief People Officer's focus on people is integral to Follett's operational success and future growth.

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    Frequently Asked Questions Regarding Follett Top Executives and Leadership Team

    Who leads Follett?
    Follett is led by Lori Nortrup (Chief Financial Officer), along with executives such as Kevin Gacek (Senior VP, Finance & Chief Financial Officer) and Ryan Petersen (President).
    Who is part of Follett’s executive team?
    The executive team of Follett includes leaders such as Lori Nortrup (Chief Financial Officer), Kevin Gacek (Senior VP, Finance & Chief Financial Officer), Ryan Petersen (President) and other senior executives.
    How many executives does Follett have?
    Follett has 8 executives leading key business areas.
    What roles are included in Follett’s leadership team?
    The leadership team of Follett includes roles such as Chief Financial Officer, Senior VP, Finance & Chief Financial Officer, President, President & Owner, Chief Information Officer.