Fiserv Executive and Leadership Team

Mike Lyons, the Chief Executive Officer at Fiserv, directs the company's overarching strategy and global operations. Lyons steers Fiserv's mission to deliver financial services technology, driving innovation across payments and industry products. This leadership involves guiding the development and deployment of solutions that enhance debit and credit card processing, electronic bill payment, and internet and mobile banking services. Lyons ensures the company's strategic alignment with market demands, focusing on expanding its reach in fraud and risk management products. The Chief Executive Officer's role encompasses fostering strong relationships with banks, credit unions, and merchants, solidifying Fiserv's position as a critical technology partner. Under Mike Lyons's direction, Fiserv continues to advance its capabilities in item processing, loan origination, and cash management solutions, supporting a diverse financial services industry.

Santiago Acevedo, the Chief Financial Officer at Fiserv, oversees the company's financial planning, reporting, and capital allocation. Acevedo manages the financial health of the organization, ensuring robust fiscal management across all segments, including Payments and Industry Products and Financial Institution Services. This role involves driving financial strategies that support innovation in debit and credit card processing, electronic payments, and digital banking solutions. The Chief Financial Officer is critical in evaluating investment opportunities and optimizing resource allocation for product development and market expansion. Acevedo's financial oversight extends to managing relationships with investors and stakeholders, providing clear insights into Fiserv's performance and future outlook. Santiago Acevedo's leadership ensures the financial integrity and strategic growth of Fiserv's extensive technology offerings.

Rex Tang, the Chief Financial Officer & Solutions Merchant at Fiserv, manages financial operations and drives merchant solutions strategy. Tang oversees the financial performance and strategic direction for Fiserv's merchant services, ensuring profitability and market competitiveness. This dual role involves rigorous financial planning and analysis, alongside the development and execution of go-to-market strategies for merchant payment processing. The Chief Financial Officer & Solutions Merchant is instrumental in identifying and capitalizing on opportunities within the retail and business sectors, enhancing Fiserv's offerings in areas like electronic payments and fraud management. Rex Tang's leadership ensures that Fiserv's merchant solutions are both financially sound and strategically positioned to meet evolving business needs.

Cyndi Poluk, the Vice President & Chief Financial Officer at Fiserv, provides critical financial leadership and oversight. Poluk manages financial planning, analysis, and reporting, ensuring fiscal discipline and strategic resource allocation across various business units. This role is essential for supporting Fiserv's diverse portfolio of financial services technology, including debit and credit card processing and electronic payment solutions. The Vice President & Chief Financial Officer contributes to financial strategy development, aiming to enhance profitability and drive sustainable growth. Cyndi Poluk's financial acumen supports Fiserv's mission to deliver innovative solutions to banks, credit unions, and merchants, reinforcing the company's market leadership.

Tom Xu, the Vice President, Chief Financial Officer Issuer Processing at Fiserv, directs financial strategy and operations for the issuer processing segment. Xu oversees financial planning, analysis, and reporting, ensuring the fiscal health and profitability of services supporting card issuers. This leadership role involves managing financial resources to drive innovation in credit and debit card processing, account management, and fraud prevention solutions. The Vice President, Chief Financial Officer Issuer Processing is critical in evaluating investment opportunities and optimizing financial performance for this key business area. Tom Xu's financial expertise supports Fiserv's commitment to providing robust and secure processing solutions to financial institutions.

Ryan Crowley, the Group Chief Operating Officer, Financial Institutions at Fiserv, directs operational strategies for serving banks, thrifts, and credit unions. Crowley oversees the delivery of critical services, including account processing, item processing, and loan origination and servicing products. This leadership position involves ensuring operational excellence and efficiency across Fiserv's extensive technology solutions for financial institutions. The Group Chief Operating Officer, Financial Institutions is focused on enhancing customer experience and driving growth through optimized service delivery and process improvements. Ryan Crowley's operational expertise is crucial for maintaining the integrity and reliability of Fiserv's core banking and payment systems, supporting the company's commitment to empowering financial partners.

Leigh Asher, the Chief Marketing Officer at Fiserv, directs all global marketing initiatives and brand strategy. Asher shapes the company's market presence, driving demand for Fiserv's comprehensive suite of financial services technology. This leadership role involves overseeing campaigns that highlight the benefits of debit and credit card processing, electronic bill payment, and internet and mobile banking software. The Chief Marketing Officer is responsible for communicating the value proposition of Fiserv's solutions to banks, credit unions, and merchants worldwide. Asher's strategic focus includes enhancing customer engagement and expanding market share through targeted marketing efforts. Leigh Asher's expertise ensures Fiserv's brand resonates with its diverse client base, reinforcing its position as a leader in financial technology and payment solutions.

Richard Cantril, the Vice President, Strategy & Card Services Chief of Staff at Fiserv, drives strategic initiatives and operational efficiency within the card services division. Cantril supports the executive leadership in formulating and executing strategies for debit and credit card processing and related services. This role involves coordinating cross-functional efforts to enhance product development and service delivery, ensuring alignment with Fiserv's broader business objectives. The Vice President, Strategy & Card Services Chief of Staff plays a key part in analyzing market trends and identifying opportunities for innovation in payment technologies. Richard Cantril's contributions are vital to optimizing the performance of Fiserv's card services portfolio and supporting its growth in the competitive financial technology landscape.

Staci Strand, the Cybersecurity Operations Center Chief of Staff at Fiserv, enhances the operational effectiveness and strategic alignment of the cybersecurity team. Strand supports the leadership in managing critical security operations, ensuring the protection of sensitive financial data and systems. This role involves coordinating incident response, threat intelligence, and security monitoring initiatives to safeguard Fiserv's technology infrastructure. The Cybersecurity Operations Center Chief of Staff plays a vital part in optimizing workflows and communication within the security operations center. Staci Strand's focus on operational excellence contributes directly to maintaining the trust and security Fiserv provides to its clients in the financial services industry.

Kathleen Harpster, the Executive Assistant To Chief Human Resources Officer at Fiserv, provides comprehensive administrative and strategic support to the HR leadership. Harpster manages key administrative functions, facilitating the smooth operation of the human resources department. This role involves coordinating executive schedules, preparing critical documentation, and supporting initiatives related to talent management and employee engagement. The Executive Assistant To Chief Human Resources Officer ensures efficient communication and workflow between the CHRO and other departments, contributing to the overall effectiveness of HR operations. Kathleen Harpster's dedicated support is integral to advancing Fiserv's human capital strategies and fostering a productive work environment.