Fiserv Executive and Leadership Team

September, 2026

Leadership Overview

Fiserv has 10 executives leading key functions including corporate strategy, financial oversight, digital payment infrastructure, and information technology management.

Focused on advancing global fintech innovation, Fiserv delivers robust payment processing and digital banking solutions that empower financial institutions and merchants to scale operations across international markets.

Leadership Roles at Fiserv

  • Chief Executive Officer & Board of Directors Member - Takis Georgakopoulos
  • Chief Financial Officer - Marcos Ariston
  • Global Chief Financial Officer, Fiserv Services - Nitu Agarwal
  • Chief of Staff To the Chief Financial Officer - Mariano Aldave
  • Digital Financial Solutions Vice President & Chief Financial Officer - Justin Steinberg
  • Vice President, Chief Financial Officer Digital, Bill and Treasury Payments - Mike Milman
  • Chief Financial Officer & Strategic Advisor - Kelvin Pilkinton
  • Vice President - Chief Information Officer Output Services - Steven Franzen
  • Executive Assistant To Chief Human Resources Officer - Theresa Irwin
  • Senior Vice President, Chief Information Officer - Michael Zbranak
  • Takis Georgakopoulos - Chief Executive Officer & Board of Directors Member

    Takis Georgakopoulos, the Chief Executive Officer & Board of Directors Member at Fiserv, directs the overarching strategic vision for global payment processing and financial technology infrastructure. By aligning corporate objectives with the evolving needs of banks and merchants, the Chief Executive Officer & Board of Directors Member ensures the organization maintains a competitive edge in digital commerce. Takis Georgakopoulos oversees the integration of complex transaction systems, driving efficiency across North American and international markets. This leadership role involves constant collaboration with the Board to optimize capital allocation and long-term growth initiatives. Through the management of large-scale digital banking platforms, the Chief Executive Officer & Board of Directors Member secures the company's position as a fintech leader. By prioritizing technological advancement and operational excellence, the executive fosters a culture of innovation that supports the diverse requirements of global financial institutions and retail partners.
    Takis Georgakopoulos

    Marcos Ariston - Chief Financial Officer

    Marcos Ariston, the Chief Financial Officer at Fiserv, manages the fiscal health and capital structure of the organization. Overseeing global financial planning and analysis, the Chief Financial Officer ensures that investment in payment processing and merchant acquiring technologies aligns with long-term profitability targets. Marcos Ariston directs the financial reporting processes, providing transparency to stakeholders while monitoring the economic performance of digital commerce infrastructure. This role involves rigorous oversight of balance sheet management and risk mitigation strategies across diverse geographic regions. By optimizing cost structures and capital deployment, the Chief Financial Officer supports the expansion of financial technology services. The executive maintains close coordination with other C-suite leaders to evaluate market opportunities and ensure the sustainability of the business model. Through disciplined financial governance, the Chief Financial Officer drives the fiscal stability necessary for the company to maintain its status as a premier provider of financial technology infrastructure.

    Nitu Agarwal - Global Chief Financial Officer, Fiserv Services

    Nitu Agarwal, the Global Chief Financial Officer, Fiserv Services at Fiserv, leads the financial operations specifically tailored to the service-oriented divisions of the company. By analyzing revenue streams from digital banking and payment processing, the Global Chief Financial Officer, Fiserv Services ensures that service delivery remains profitable and scalable. Nitu Agarwal oversees the budgeting and resource allocation for internal support functions, enabling the organization to maintain high standards of client satisfaction. This leadership role involves monitoring the financial performance of service contracts across global markets, ensuring alignment with corporate efficiency goals. By implementing robust financial controls, the Global Chief Financial Officer, Fiserv Services mitigates operational risks and supports the continuous improvement of fintech infrastructure. The executive collaborates with department heads to refine service delivery models, ultimately enhancing the value provided to credit unions and merchants. Through precise financial oversight, the executive secures the operational viability of the service portfolio.

    Mariano Aldave - Chief of Staff To the Chief Financial Officer

    Mariano Aldave, the Chief of Staff To the Chief Financial Officer at Fiserv, coordinates the strategic priorities and operational workflows within the finance department. By facilitating communication between the Chief Financial Officer and various business units, the Chief of Staff To the Chief Financial Officer ensures that financial initiatives remain synchronized with corporate goals. Mariano Aldave manages the execution of key projects related to payment processing and digital banking, providing the necessary administrative and analytical support to drive decision-making. This role involves synthesizing complex financial data into actionable insights for executive leadership. By streamlining internal processes, the Chief of Staff To the Chief Financial Officer enhances the agility of the finance team in responding to market shifts. The executive plays a vital role in maintaining the focus of the department on long-term growth and fiscal discipline. Through effective project management, the executive supports the overall financial health of the organization.

    Justin Steinberg - Digital Financial Solutions Vice President & Chief Financial Officer

    Justin Steinberg, the Digital Financial Solutions Vice President & Chief Financial Officer at Fiserv, manages the financial strategy for the digital banking and commerce division. By overseeing the fiscal performance of digital payment products, the Digital Financial Solutions Vice President & Chief Financial Officer ensures that innovation in this sector remains profitable and aligned with market demand. Justin Steinberg directs the financial modeling for new digital solutions, providing the data necessary to scale these offerings across global markets. This role involves evaluating the return on investment for emerging fintech technologies and ensuring that the division meets its revenue targets. By collaborating with product development teams, the Digital Financial Solutions Vice President & Chief Financial Officer optimizes the cost-to-serve for digital banking platforms. The executive maintains a focus on long-term value creation, supporting the company's mission to provide cutting-edge financial technology. Through rigorous financial analysis, the executive drives the success of digital initiatives.

    Mike Milman - Vice President, Chief Financial Officer Digital, Bill and Treasury Payments

    Mike Milman, the Vice President, Chief Financial Officer Digital, Bill and Treasury Payments at Fiserv, leads the financial strategy for the bill payment and treasury management segments. By monitoring the fiscal health of these critical payment infrastructures, the Vice President, Chief Financial Officer Digital, Bill and Treasury Payments ensures that the company maintains its leadership in transaction processing. Mike Milman oversees the budgeting and financial forecasting for treasury solutions, enabling the organization to provide reliable services to banks and credit unions. This role involves analyzing market trends in digital payments to identify opportunities for growth and efficiency. By implementing financial controls within the bill payment division, the Vice President, Chief Financial Officer Digital, Bill and Treasury Payments supports the overall stability of the company's payment ecosystem. The executive works with operational leads to optimize the profitability of treasury services, ensuring that the business model remains competitive in a rapidly evolving fintech landscape.

    Kelvin Pilkinton - Chief Financial Officer & Strategic Advisor

    Kelvin Pilkinton, the Chief Financial Officer & Strategic Advisor at Fiserv, provides high-level financial guidance and long-term planning for the organization. By acting as a key advisor on capital allocation and market expansion, the Chief Financial Officer & Strategic Advisor ensures that the company's financial strategy supports its position as a global fintech leader. Kelvin Pilkinton oversees the evaluation of strategic partnerships and potential acquisitions, providing the financial rigor necessary to assess their impact on the business. This role involves analyzing the competitive landscape to identify opportunities for sustainable growth in payment processing and digital banking. By offering expert financial counsel, the Chief Financial Officer & Strategic Advisor assists the executive team in navigating complex economic environments. The executive maintains a focus on long-term value, ensuring that the company's financial foundation remains strong. Through strategic oversight, the executive supports the continued success of the organization's diverse financial technology portfolio.
    Kelvin Pilkinton

    Steven Franzen - Vice President - Chief Information Officer Output Services

    Steven Franzen, the Vice President - Chief Information Officer Output Services at Fiserv, architects the technological frameworks required for high-volume transaction output and document processing. By managing the infrastructure that supports merchant acquiring and point-of-sale systems, the Vice President - Chief Information Officer Output Services ensures seamless data flow and system reliability. Steven Franzen oversees the integration of advanced software solutions that enable financial institutions to manage complex digital commerce tasks. This role involves directing technical teams to optimize output efficiency, reducing latency in payment processing environments. By aligning information technology strategies with the broader fintech mission, the Vice President - Chief Information Officer Output Services supports the company's ability to handle massive transaction volumes across global markets. The executive works closely with engineering leads to implement secure, scalable systems that meet the rigorous demands of the financial sector. Through technical leadership, the executive maintains the integrity of critical payment infrastructure.

    Theresa Irwin - Executive Assistant To Chief Human Resources Officer

    Theresa Irwin, the Executive Assistant To Chief Human Resources Officer at Fiserv, manages the operational logistics and administrative functions for the human resources leadership team. By coordinating talent acquisition strategies and organizational development initiatives, the Executive Assistant To Chief Human Resources Officer ensures that the company attracts and retains the expertise required to lead in the fintech industry. Theresa Irwin oversees the scheduling and communication flow for the Chief Human Resources Officer, enabling the executive to focus on high-level workforce planning and culture building. This role involves supporting the implementation of human capital policies that align with the company's global business model. By maintaining efficient administrative systems, the Executive Assistant To Chief Human Resources Officer facilitates the smooth operation of the HR department. The executive contributes to the overall effectiveness of the leadership team by ensuring that critical personnel matters receive timely attention and organized support.

    Michael Zbranak - Senior Vice President, Chief Information Officer

    Michael Zbranak, the Senior Vice President, Chief Information Officer at Fiserv, directs the global information technology strategy and infrastructure. By overseeing the development and maintenance of secure payment processing systems, the Senior Vice President, Chief Information Officer ensures that the company provides reliable technology to financial institutions and merchants. Michael Zbranak manages the integration of advanced digital banking platforms, driving the technological innovation that defines the company's market position. This role involves leading large-scale IT initiatives that enhance system performance and security across international operations. By aligning technology investments with business objectives, the Senior Vice President, Chief Information Officer supports the scalability of the company's fintech infrastructure. The executive collaborates with other C-suite leaders to ensure that the IT roadmap addresses the evolving needs of the financial sector. Through technical leadership, the executive maintains the operational excellence required to support global digital commerce and transaction management.

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    Frequently Asked Questions Regarding Fiserv Top Executives and Leadership Team

    Who leads Fiserv?
    Fiserv is led by Takis Georgakopoulos (Chief Executive Officer & Board of Directors Member), along with executives such as Marcos Ariston (Chief Financial Officer) and Nitu Agarwal (Global Chief Financial Officer, Fiserv Services).
    Who is part of Fiserv’s executive team?
    The executive team of Fiserv includes leaders such as Takis Georgakopoulos (Chief Executive Officer & Board of Directors Member), Marcos Ariston (Chief Financial Officer), Nitu Agarwal (Global Chief Financial Officer, Fiserv Services) and other senior executives.
    How many executives does Fiserv have?
    Fiserv has 10 executives leading key business areas.
    What roles are included in Fiserv’s leadership team?
    The leadership team of Fiserv includes roles such as Chief Executive Officer & Board of Directors Member, Chief Financial Officer, Global Chief Financial Officer, Fiserv Services, Chief of Staff To the Chief Financial Officer, Digital Financial Solutions Vice President & Chief Financial Officer.