Leadership Overview
Fiserv has 10 executives leading key functions including strategy, financial oversight, global technology infrastructure, and operational planning.
Committed to advancing the future of financial services, Fiserv delivers robust payment processing and digital banking infrastructure to empower global commerce and secure transaction ecosystems for diverse financial institutions.
Committed to advancing the future of financial services, Fiserv delivers robust payment processing and digital banking infrastructure to empower global commerce and secure transaction ecosystems for diverse financial institutions.
Leadership Roles at Fiserv
Takis Georgakopoulos - Chief Executive Officer & Board of Directors Member
Takis Georgakopoulos, the Chief Executive Officer & Board of Directors Member at Fiserv, directs the overarching strategic vision for global payment processing and digital banking infrastructure. By aligning corporate objectives with evolving market demands, the Chief Executive Officer & Board of Directors Member ensures the organization maintains a competitive edge in merchant acquiring and financial technology. Takis Georgakopoulos oversees high-level interactions with the Board to drive long-term shareholder value and sustainable growth. This leadership role involves navigating complex regulatory landscapes while scaling digital commerce solutions across international markets. Through rigorous assessment of emerging fintech trends, the Chief Executive Officer & Board of Directors Member optimizes the company's portfolio to support large-scale transaction management. By fostering innovation within the core product suite, the executive secures the firm's position as a primary partner for banks and credit unions worldwide, ultimately strengthening the global financial technology footprint.
Marcos Ariston - Chief Financial Officer
Marcos Ariston, the Chief Financial Officer at Fiserv, manages the fiscal health and capital allocation strategies necessary to support global fintech operations. By overseeing financial planning, reporting, and risk management, the Chief Financial Officer ensures the company maintains the liquidity required for large-scale investment in payment processing and digital commerce infrastructure. Marcos Ariston directs the financial analysis of market opportunities, enabling the firm to expand its footprint across diverse geographic regions. This leadership role involves close collaboration with the Board to maintain transparency and drive sustainable revenue growth. By optimizing cost structures and capital efficiency, the Chief Financial Officer supports the organization's ability to innovate within the competitive financial technology sector. The executive monitors global economic trends to mitigate financial risks while identifying new avenues for profitability. Through disciplined fiscal oversight, the Chief Financial Officer secures the resources needed to maintain the company's status as a leader in financial technology infrastructure.
Marcelo Priviatto - Vice President, Chief Financial Officer Latin America
Marcelo Priviatto, the Vice President, Chief Financial Officer Latin America at Fiserv, directs the financial strategy and operational performance within the Latin American market. By overseeing regional budgeting, forecasting, and compliance, the Vice President, Chief Financial Officer Latin America ensures that the company's payment processing and digital banking services remain profitable and competitive in this specific geography. Marcelo Priviatto manages local financial risks while aligning regional activities with the broader global corporate objectives. This role involves analyzing market-specific trends to optimize resource allocation and support the expansion of merchant acquiring services. By fostering strong relationships with local financial institutions, the Vice President, Chief Financial Officer Latin America drives growth and operational efficiency across the region. The executive monitors regulatory changes to ensure adherence to local standards while maintaining the firm's high service quality. Through targeted financial management, the Vice President, Chief Financial Officer Latin America strengthens the company's presence and impact within the Latin American financial technology landscape.
Mariano Aldave - Chief of Staff To the Chief Financial Officer
Mariano Aldave, the Chief of Staff To the Chief Financial Officer at Fiserv, coordinates the strategic priorities and administrative functions within the finance department. By managing the flow of financial data and executive communications, the Chief of Staff To the Chief Financial Officer ensures that the finance leadership team remains aligned with the company's global objectives. Mariano Aldave facilitates the preparation of financial reports and strategic presentations for the Board, supporting informed decision-making. This role involves overseeing cross-functional projects that impact the firm's fiscal health and operational efficiency. By streamlining internal processes, the Chief of Staff To the Chief Financial Officer enables the finance department to focus on high-impact analysis and capital management. The position requires deep understanding of the company's financial technology business model to effectively support the Chief Financial Officer. Through diligent coordination, the Chief of Staff To the Chief Financial Officer contributes to the overall financial stability and strategic success of the organization.
Samir Ghuge - Chief Operating Officer, Strategy & Planning Office
Samir Ghuge, the Chief Operating Officer, Strategy & Planning Office at Fiserv, directs the operational execution of long-term strategic initiatives and corporate planning. By overseeing the integration of business processes, the Chief Operating Officer, Strategy & Planning Office ensures that the company's payment processing and digital banking services are delivered with maximum efficiency. Samir Ghuge manages the alignment of departmental goals with the firm's overarching mission to lead the global fintech market. This role involves analyzing operational data to identify bottlenecks and implement improvements that enhance service delivery. By coordinating with other C-suite leaders, the Chief Operating Officer, Strategy & Planning Office drives the successful implementation of large-scale projects. The executive focuses on optimizing internal workflows to support the company's growth and market impact. Through rigorous planning and operational oversight, the Chief Operating Officer, Strategy & Planning Office ensures that the organization remains agile and responsive to the evolving needs of financial institutions and merchants.
Elizabeth Moncrieff - Chief of Staff
Elizabeth Moncrieff, the Chief of Staff at Fiserv, coordinates executive priorities and streamlines communication across the leadership team to ensure operational efficiency. By managing critical workflows, the Chief of Staff facilitates the execution of strategic initiatives related to payment processing and digital banking infrastructure. Elizabeth Moncrieff synthesizes complex data from various departments to provide actionable insights for senior management, enabling rapid decision-making. This role involves bridging gaps between functional units to maintain alignment with the company's mission of providing secure financial technology. By overseeing internal governance and project tracking, the Chief of Staff supports the organization in meeting its performance targets across global markets. The position requires constant collaboration with C-suite leaders to refine organizational processes and enhance productivity. Through meticulous planning and resource allocation, the Chief of Staff ensures that the firm remains agile while delivering high-quality services to merchants and financial institutions, effectively driving the company's overarching operational success.
Christopher Austin - Senior VP & Chief Information Officer, Global Business Solutions
Christopher Austin, the Senior VP & Chief Information Officer, Global Business Solutions at Fiserv, architects the technological framework supporting global merchant acquiring and payment processing services. By leading the development of scalable digital commerce platforms, the Senior VP & Chief Information Officer, Global Business Solutions ensures that the company's infrastructure meets the high-volume demands of modern financial markets. Christopher Austin oversees the integration of advanced software solutions to enhance point-of-sale systems and card issuing capabilities. This role involves coordinating with cross-functional teams to implement secure, reliable technology that drives operational excellence. By prioritizing cybersecurity and system uptime, the Senior VP & Chief Information Officer, Global Business Solutions protects the integrity of global transaction networks. The executive focuses on modernizing legacy systems to improve agility and customer experience. Through strategic technology investments, the Senior VP & Chief Information Officer, Global Business Solutions enables the firm to maintain its position as a premier provider of financial technology infrastructure.
Theresa Irwin - Executive Assistant To Chief Human Resources Officer
Theresa Irwin, the Executive Assistant To Chief Human Resources Officer at Fiserv, coordinates the administrative and strategic support functions for the human resources leadership team. By managing complex scheduling, internal communications, and project documentation, the Executive Assistant To Chief Human Resources Officer ensures that the department remains focused on talent acquisition and organizational development. Theresa Irwin facilitates the flow of information between the HR function and other executive leaders, supporting the company's mission to attract and retain top talent in the fintech industry. This role involves organizing key initiatives that promote a culture of innovation and operational excellence. By streamlining administrative processes, the Executive Assistant To Chief Human Resources Officer enables the HR leadership to dedicate more time to strategic workforce planning and employee engagement. The position requires high-level organizational skills to manage the demands of a global workforce. Through dedicated support, the Executive Assistant To Chief Human Resources Officer contributes to the overall stability and growth of the organization.
Steven Franzen - Vice President - Chief Information Officer Output Services
Steven Franzen, the Vice President - Chief Information Officer Output Services at Fiserv, manages the technological infrastructure dedicated to high-volume output and document processing services. By overseeing the systems that support critical financial communications and transaction reporting, the Vice President - Chief Information Officer Output Services ensures that the company provides reliable and secure data delivery to its clients. Steven Franzen directs the modernization of output technologies to improve speed and accuracy for banks and credit unions. This role involves integrating advanced software solutions to handle complex data requirements at scale. By focusing on system reliability and security, the Vice President - Chief Information Officer Output Services protects the integrity of client information. The executive coordinates with other technology leaders to ensure seamless connectivity across the firm's digital ecosystem. Through continuous improvement of output services, the Vice President - Chief Information Officer Output Services supports the company's commitment to delivering high-quality financial technology infrastructure.
Joe Pachunka - Chief Technology Officer, Item Processing
Joe Pachunka, the Chief Technology Officer, Item Processing at Fiserv, leads the technological development and maintenance of systems dedicated to item and check processing. By overseeing the engineering teams responsible for these core financial services, the Chief Technology Officer, Item Processing ensures that the company maintains high standards of accuracy and efficiency in transaction handling. Joe Pachunka directs the implementation of automated solutions to streamline processing workflows for financial institutions. This role involves evaluating new technologies to enhance the speed and security of item processing operations. By collaborating with other technology leaders, the Chief Technology Officer, Item Processing ensures that these systems remain integrated with the broader digital banking and payment infrastructure. The executive focuses on reducing operational costs while increasing system capacity to meet the demands of a global client base. Through technical leadership, the Chief Technology Officer, Item Processing supports the firm's mission to provide robust and reliable financial technology infrastructure.
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