Leadership Overview
First Name Basis has 5 executives leading key functions including strategy, operations, finance, and administration.
Dedicated to providing exceptional senior home care, First Name Basis focuses on compassionate service delivery and caregiver excellence across multiple states, ensuring dignity and independence for clients.
Dedicated to providing exceptional senior home care, First Name Basis focuses on compassionate service delivery and caregiver excellence across multiple states, ensuring dignity and independence for clients.
Leadership Roles at First Name Basis
Jake Fackrell - Chief Executive Officer
Jake Fackrell, the Chief Executive Officer at First Name Basis, directs the overarching strategy and vision for the senior home care agency. Fackrell guides the company's expansion and operational framework across Arkansas, Louisiana, Mississippi, and South Carolina. This leadership role involves setting corporate objectives, fostering a culture of compassionate care, and ensuring the agency's commitment to hiring top-tier caregiver talent. Jake Fackrell's strategic direction ensures the delivery of customized care plans, encompassing personal care, meal preparation, and medication management, directly supporting the agency's mission to enhance the quality of life for seniors and individuals with disabilities. The Chief Executive Officer's focus remains on sustainable growth and maintaining the highest standards of service.
Christopher Dragone - Chief Financial Officer
Christopher Dragone, the Chief Financial Officer at First Name Basis, manages the financial health and fiscal strategy of the organization. Dragone oversees budgeting, financial planning, and resource allocation to support the agency's operational goals and expansion initiatives across its service areas. This role involves ensuring financial compliance, managing revenue streams, and optimizing expenditures related to caregiver recruitment and client services. Christopher Dragone's financial oversight is essential for sustaining the agency's ability to offer competitive benefits for veterans and accept Medicaid, thereby broadening access to quality senior home care. The Chief Financial Officer's expertise underpins the agency's long-term financial stability and growth.
Walter Gates - Co-Owner Chief Financial Officer and Secretary Treasurer
Walter Gates, the Co-Owner Chief Financial Officer and Secretary Treasurer at First Name Basis, holds dual responsibility for financial management and corporate governance. Gates directs the company's financial operations, including accounting, reporting, and treasury functions, ensuring fiscal integrity and compliance. As Secretary Treasurer, Walter Gates oversees corporate record-keeping and regulatory filings, supporting the agency's legal and administrative framework. This leadership position is integral to maintaining the financial infrastructure that enables First Name Basis to provide comprehensive in-home care services and support its commitment to caregiver excellence. The Co-Owner Chief Financial Officer and Secretary Treasurer's comprehensive oversight contributes significantly to the agency's operational continuity and strategic planning.
Arjun Bhimavarapu - Chief Operating Officer
Arjun Bhimavarapu, the Chief Operating Officer at First Name Basis, oversees the day-to-day operations and service delivery across all operating regions. Bhimavarapu manages the implementation of customized care plans, ensuring adherence to the agency's rigorous standards for personal care, meal preparation, and medication management. This executive drives operational efficiency and caregiver deployment, focusing on the Caregiver Compatibility Guarantee to foster strong client-caregiver relationships. Arjun Bhimavarapu's operational leadership is critical to maintaining the agency's reputation for compassionate in-home care and ensuring seamless service provision for seniors and individuals with disabilities. The Chief Operating Officer's responsibilities include optimizing resource allocation and enhancing service protocols to meet evolving client needs.

Arjun Bhima - Chief Operations Officer
Arjun Bhima, the Chief Operations Officer at First Name Basis, directs the strategic execution of operational initiatives and service delivery enhancements. Bhima focuses on refining the processes that support the agency's mission of providing compassionate in-home care, including personal care, meal preparation, and medication management. This role emphasizes optimizing the caregiver recruitment and retention programs, ensuring the agency continues to attract and retain the top 10% of applicants. Arjun Bhima's operational leadership is key to upholding the Caregiver Compatibility Guarantee and ensuring client satisfaction across Arkansas, Louisiana, Mississippi, and South Carolina. The Chief Operations Officer's strategic input drives operational excellence and service quality.
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