Leadership Overview
First Name Basis has 5 executives leading key functions including strategy, finance, operations, and administration.
Driven by a commitment to exceptional senior care, First Name Basis provides compassionate in-home services across multiple states, focusing on personalized care plans and rigorous caregiver selection to enhance the quality of life for seniors and individuals with disabilities.
Driven by a commitment to exceptional senior care, First Name Basis provides compassionate in-home services across multiple states, focusing on personalized care plans and rigorous caregiver selection to enhance the quality of life for seniors and individuals with disabilities.
Leadership Roles at First Name Basis
Jake Fackrell - Chief Executive Officer
Jake Fackrell, the Chief Executive Officer at First Name Basis, directs the overarching strategy and vision for the senior home care agency. Fackrell guides the company's expansion across Arkansas, Louisiana, Mississippi, and South Carolina, ensuring the delivery of compassionate and customized in-home care services. This leadership role involves setting operational benchmarks and fostering a culture of excellence that aligns with the agency's mission to support seniors and individuals with disabilities. Fackrell's strategic direction ensures the agency maintains its commitment to hiring only the top 10% of caregiver applicants and upholding the Caregiver Compatibility Guarantee. The Chief Executive Officer's focus remains on driving growth while upholding the highest standards of client care and operational integrity across all service regions. Jake Fackrell's executive oversight is critical to the agency's sustained success and market leadership in the home care sector.
Christopher Dragone - Chief Financial Officer
Christopher Dragone, the Chief Financial Officer at First Name Basis, manages all financial operations and fiscal strategy for the senior home care provider. Dragone oversees budgeting, financial planning, and resource allocation to support the agency's services across Arkansas, Louisiana, Mississippi, and South Carolina. This critical function ensures the financial health and sustainability of the organization, enabling continued investment in caregiver recruitment and client support programs. The Chief Financial Officer's responsibilities include managing accounts, ensuring compliance with financial regulations, and optimizing revenue streams, particularly concerning Medicaid acceptance and veteran benefits. Christopher Dragone's financial acumen is essential for maintaining the agency's ability to offer competitive compensation to its highly vetted caregivers and to provide accessible care solutions. Dragone's leadership ensures robust financial controls and strategic fiscal management.
Walter Gates - Co-Owner Chief Financial Officer and Secretary Treasurer
Walter Gates, the Co-Owner Chief Financial Officer and Secretary Treasurer at First Name Basis, holds dual responsibility for financial oversight and corporate governance. Gates manages the financial health of the senior home care agency, contributing to strategic financial planning and ensuring fiscal responsibility across its operations in Arkansas, Louisiana, Mississippi, and South Carolina. As Secretary Treasurer, Walter Gates oversees corporate record-keeping and ensures compliance with all legal and administrative requirements. This combined role is vital for maintaining the agency's operational integrity and its capacity to provide comprehensive in-home care services. Gates' financial leadership supports the agency's commitment to hiring elite caregivers and offering specialized programs for veterans and Medicaid recipients. The Co-Owner Chief Financial Officer and Secretary Treasurer's dedication ensures both financial stability and proper corporate administration.
Arjun Bhimavarapu - Chief Operating Officer
Arjun Bhimavarapu, the Chief Operating Officer at First Name Basis, directs the day-to-day operational execution of in-home care services across key states. Bhimavarapu oversees the implementation of customized care plans, ensuring personal care, meal preparation, medication management, and companionship services meet the highest standards. This role is central to maintaining the agency's operational efficiency and service quality in Arkansas, Louisiana, Mississippi, and South Carolina. The Chief Operating Officer's focus includes optimizing caregiver deployment, managing client relations, and ensuring adherence to the Caregiver Compatibility Guarantee. Arjun Bhimavarapu's operational leadership ensures seamless service delivery and client satisfaction, directly impacting the agency's reputation for compassionate and reliable senior care. Bhimavarapu's management drives operational excellence and service consistency.

Arjun Bhima - Chief Operations Officer
Arjun Bhima, the Chief Operations Officer at First Name Basis, spearheads the strategic and logistical execution of in-home care services throughout the agency's service areas. Bhima focuses on refining operational processes to enhance the delivery of personalized care, including personal assistance, meal planning, and medication oversight, across Arkansas, Louisiana, Mississippi, and South Carolina. This leadership position is crucial for ensuring the agency's high standards for caregiver selection and client-caregiver matching are consistently met. The Chief Operations Officer's responsibilities encompass optimizing resource management and driving service excellence to support seniors and individuals with disabilities. Arjun Bhima's operational expertise is key to the agency's ability to provide reliable and compassionate care, reinforcing its commitment to client well-being and satisfaction. Bhima's strategic operational management ensures consistent service quality.
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