First Name Basis Executive and Leadership Team

Jake Fackrell, the Chief Executive Officer at First Name Basis, directs the overarching strategy and vision for the senior home care agency. Fackrell guides the company's expansion across Arkansas, Louisiana, Mississippi, and South Carolina, ensuring the delivery of compassionate and customized in-home care services. This leadership role involves setting the standard for personal care, meal preparation, medication management, and companionship offerings. Jake Fackrell focuses on maintaining the agency's commitment to hiring only the top 10% of caregiver applicants and upholding the Caregiver Compatibility Guarantee. The Chief Executive Officer's responsibilities include fostering a culture of excellence and ensuring the agency's financial health and operational efficiency to meet the evolving needs of seniors and individuals with disabilities.

Christopher Dragone, the Chief Financial Officer at First Name Basis, manages the financial health and strategic fiscal planning for the senior home care agency. Dragone oversees all financial operations, including budgeting, forecasting, and financial reporting, ensuring the agency's sustainability and growth across its service areas. This leadership position involves managing revenue streams, optimizing expenditures, and ensuring compliance with financial regulations. Christopher Dragone's responsibilities extend to exploring and securing funding opportunities, including managing relationships with financial institutions and stakeholders. The Chief Financial Officer plays a critical part in evaluating the financial viability of new service expansions and ensuring the agency's ability to accept Medicaid and provide benefits for veterans and their spouses. Dragone's financial acumen supports the agency's mission of delivering accessible, high-quality in-home care.

Arjun Bhimavarapu, the Chief Operating Officer at First Name Basis, executes the operational strategies that ensure high-quality in-home care delivery across the agency's service regions. Bhimavarapu oversees the day-to-day functions, including the rigorous vetting and selection process for caregivers, aiming to maintain the agency's standard of hiring the top 10% of applicants. The Chief Operating Officer ensures the effective implementation of customized care plans, encompassing personal care, meal preparation, medication management, and companionship services. Arjun Bhimavarapu's role involves optimizing operational workflows to guarantee the Caregiver Compatibility Guarantee is consistently met, fostering strong client-caregiver relationships. This executive drives efficiency in service delivery, managing resources to support the agency's mission of providing compassionate care to seniors and individuals with disabilities throughout Arkansas, Louisiana, Mississippi, and South Carolina.

Arjun Bhima, the Chief Operations Officer at First Name Basis, directs the strategic implementation of operational excellence in client services and caregiver management. Bhima focuses on enhancing the efficiency and effectiveness of in-home care delivery, ensuring adherence to the highest standards of personal care, meal preparation, medication management, and companionship. This role involves refining the processes for caregiver recruitment and retention, upholding the agency's commitment to selecting only the top 10% of applicants. Arjun Bhima is responsible for the successful execution of the Caregiver Compatibility Guarantee, ensuring optimal matches between clients and caregivers. The Chief Operations Officer drives initiatives to improve service quality and client satisfaction across Arkansas, Louisiana, Mississippi, and South Carolina, aligning operational activities with the company's core mission of providing compassionate support to seniors and individuals with disabilities.