Finastra Executive and Leadership Team

November, 2026

Leadership Overview

Finastra has 8 executives leading key functions including revenue generation, operational efficiency, financial planning, and technological innovation.

Focused on modernizing global financial infrastructure, Finastra delivers mission-critical software solutions that empower banks and credit unions to optimize lending, payments, and core banking operations through advanced digital transformation.

Leadership Roles at Finastra

  • Lead Finance Business Partner & Deputy Chief Financial Officer, CRO - Shivani Thanalapati
  • Chief Operating Officer - Don Baptiste
  • Chief Revenue Officer - Keith Redding
  • Chief Technology Officer & General Manager, Payments (Israel) - Boaz Krelbaum
  • Chief Revenue Officer, Retail Lending - Michael Kinney
  • Systems Engineering & Chief Technology Officer, Infrastructure Operationstechnology & Operations - Raja Mohan
  • Chief Revenue Officer, Lending - Melanie Carucci
  • Chief of Staff To Executive Vice President, Lending - Chelsea Goodwin
  • Shivani Thanalapati - Lead Finance Business Partner & Deputy Chief Financial Officer, CRO

    Shivani Thanalapati, the Lead Finance Business Partner & Deputy Chief Financial Officer, CRO at Finastra, manages financial planning and analysis to support revenue-generating activities. Thanalapati oversees the fiscal health of the commercial organization, ensuring that resource allocation aligns with strategic growth objectives. By providing financial insights to the Chief Revenue Officer, the Lead Finance Business Partner & Deputy Chief Financial Officer, CRO enables data-driven decision-making regarding market expansion and product investment. This leadership role involves monitoring budgetary performance and forecasting revenue streams across the lending and payments portfolios. Shivani Thanalapati drives financial discipline by implementing rigorous reporting standards that track the profitability of software solutions. Through close collaboration with executive leadership, the Lead Finance Business Partner & Deputy Chief Financial Officer, CRO ensures that financial strategies support the long-term sustainability of the company's global operations.

    Don Baptiste - Chief Operating Officer

    Don Baptiste, the Chief Operating Officer at Finastra, manages internal business processes to ensure seamless delivery of financial software solutions. Baptiste oversees the operational framework supporting core banking, digital banking, and payment processing services. By streamlining cross-functional workflows, the Chief Operating Officer enhances organizational efficiency and service reliability for global financial institutions. This leadership role involves collaborating with technology and product teams to maintain high standards of operational excellence. Don Baptiste drives initiatives that improve internal productivity and support the scaling of mission-critical software platforms. Through the implementation of robust operational metrics, the Chief Operating Officer monitors performance across all service lines. Ultimately, Baptiste ensures that the company maintains a competitive edge by delivering consistent, high-quality support to banks, lenders, and credit unions navigating complex modernization requirements.
    Don Baptiste

    Keith Redding - Chief Revenue Officer

    Keith Redding, the Chief Revenue Officer at Finastra, directs global sales strategies to expand market presence across the financial technology sector. Redding oversees the alignment of commercial teams with the broader mission of providing secure, reliable software to banks and lenders. By managing complex client relationships, the Chief Revenue Officer drives revenue growth through the adoption of core banking and payment processing solutions. This leadership role involves coordinating with regional heads to ensure consistent service delivery across international markets. Keith Redding monitors market trends to identify new opportunities for software integration within existing financial ecosystems. Through rigorous analysis of sales performance and client feedback, the Chief Revenue Officer optimizes the go-to-market strategy. Ultimately, Redding secures long-term commercial success by fostering deep partnerships with financial institutions seeking to modernize operations through advanced digital tools.
    Keith Redding

    Boaz Krelbaum - Chief Technology Officer & General Manager, Payments (Israel)

    Boaz Krelbaum, the Chief Technology Officer & General Manager, Payments (Israel) at Finastra, architects the technological roadmap for payment processing solutions. Krelbaum oversees the development of secure, scalable software that facilitates financial messaging and transaction management. By leading engineering teams in the region, the Chief Technology Officer & General Manager, Payments (Israel) ensures that payment platforms meet the evolving security and regulatory demands of global financial institutions. This leadership role involves integrating artificial intelligence and advanced analytics into the payment suite to enhance operational efficiency. Boaz Krelbaum drives innovation by overseeing the lifecycle of mission-critical software products from conception to deployment. Through strategic oversight of the regional technology hub, the Chief Technology Officer & General Manager, Payments (Israel) maintains the company's position at the forefront of payment technology, supporting banks in modernizing their transaction infrastructure.

    Michael Kinney - Chief Revenue Officer, Retail Lending

    Michael Kinney, the Chief Revenue Officer, Retail Lending at Finastra, directs commercial strategy specifically for the retail lending and mortgage sectors. Kinney oversees the sales and business development efforts aimed at providing loan origination and servicing software to financial institutions. By focusing on the unique needs of retail lenders, the Chief Revenue Officer, Retail Lending drives the adoption of digital solutions that simplify the mortgage process. This leadership role involves working with product teams to ensure that software features address current market challenges in retail finance. Michael Kinney monitors competitive dynamics to refine the sales approach and capture market share in the lending space. Through the execution of targeted growth strategies, the Chief Revenue Officer, Retail Lending supports the company's mission to modernize lending operations. Ultimately, Kinney ensures that retail financial institutions receive the tools necessary for efficient and compliant loan management.
    Michael Kinney

    Raja Mohan - Systems Engineering & Chief Technology Officer, Infrastructure Operationstechnology & Operations

    Raja Mohan, the Systems Engineering & Chief Technology Officer, Infrastructure Operationstechnology & Operations at Finastra, manages the underlying technical infrastructure that powers the company's software portfolio. Mohan oversees the systems engineering teams responsible for maintaining the reliability and security of core banking and trade finance platforms. By architecting scalable cloud and on-premise environments, the Systems Engineering & Chief Technology Officer, Infrastructure Operationstechnology & Operations ensures that financial institutions experience uninterrupted service. This leadership role involves coordinating with operations teams to optimize infrastructure performance and reduce latency in financial messaging. Raja Mohan drives the implementation of robust security protocols to protect mission-critical data across all software solutions. Through the continuous improvement of technical systems, the Systems Engineering & Chief Technology Officer, Infrastructure Operationstechnology & Operations supports the company's commitment to providing secure, high-performance technology to the global financial sector.

    Melanie Carucci - Chief Revenue Officer, Lending

    Melanie Carucci, the Chief Revenue Officer, Lending at Finastra, leads the commercial strategy for the broader lending portfolio, including corporate and commercial loan solutions. Carucci oversees the sales teams dedicated to providing comprehensive loan servicing and management software to banks and credit unions. By aligning sales efforts with the company's product roadmap, the Chief Revenue Officer, Lending drives the integration of advanced analytics and AI into lending workflows. This leadership role involves managing high-value client relationships and ensuring that software solutions meet the complex requirements of corporate banking. Melanie Carucci monitors market demand to identify opportunities for expanding the lending footprint across diverse financial markets. Through the execution of strategic sales initiatives, the Chief Revenue Officer, Lending supports the company's goal of modernizing lending operations. Ultimately, Carucci ensures that financial institutions achieve greater efficiency and accuracy in their lending activities.

    Chelsea Goodwin - Chief of Staff To Executive Vice President, Lending

    Chelsea Goodwin, the Chief of Staff To Executive Vice President, Lending at Finastra, coordinates strategic initiatives and operational priorities within the lending division. Goodwin oversees the execution of key projects that support the development and delivery of loan origination and servicing software. By facilitating communication between the Executive Vice President and various functional teams, the Chief of Staff To Executive Vice President, Lending ensures alignment with the company's overarching mission. This leadership role involves managing complex workflows and tracking progress on critical business objectives related to lending modernization. Chelsea Goodwin drives organizational efficiency by streamlining decision-making processes and managing the division's strategic agenda. Through the oversight of cross-functional collaboration, the Chief of Staff To Executive Vice President, Lending supports the successful implementation of software solutions that empower financial institutions to optimize their lending operations and improve service delivery.

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    Frequently Asked Questions Regarding Finastra Top Executives and Leadership Team

    Who leads Finastra?
    Finastra is led by Shivani Thanalapati (Lead Finance Business Partner & Deputy Chief Financial Officer, CRO), along with executives such as Don Baptiste (Chief Operating Officer) and Keith Redding (Chief Revenue Officer).
    Who is part of Finastra’s executive team?
    The executive team of Finastra includes leaders such as Shivani Thanalapati (Lead Finance Business Partner & Deputy Chief Financial Officer, CRO), Don Baptiste (Chief Operating Officer), Keith Redding (Chief Revenue Officer) and other senior executives.
    How many executives does Finastra have?
    Finastra has 8 executives leading key business areas.
    What roles are included in Finastra’s leadership team?
    The leadership team of Finastra includes roles such as Lead Finance Business Partner & Deputy Chief Financial Officer, CRO, Chief Operating Officer, Chief Revenue Officer, Chief Technology Officer & General Manager, Payments (Israel), Chief Revenue Officer, Retail Lending.